WebPT Commentary
Filtered view: All
Subject Expert
Paul Hess
Research Director
If you don't have a login, getting started is easy.
User Commentary
Relationship
WebPT’s support is good, but it depends on the problems we encounter and when they happen, because...
Login or Create an Account to see details.
Loyalty, Product
I would like to see what other options are available now because of AI, especially for note-taking...
Login or Create an Account to see details.
Relationship
Usually, there are not many issues with WebPT, but occasionally, there are small glitches when we...
Login or Create an Account to see details.
Product
The EMR system and note-taking in WebPT need to be smoother because they are very time consuming....
Login or Create an Account to see details.
Loyalty, Product
One of the biggest enhancements that I would like to see is the scanning interface with our...
Login or Create an Account to see details.
Relationship
There used to be a place in WebPT where we could go and, if we had a suggestion for an enhancement...
Login or Create an Account to see details.
Operations, Product
WebPT is easy to use and user-friendly. It 100% meets our needs. The ease of use and the way the...
Login or Create an Account to see details.
Relationship
WebPT’s support people are good when we are able to get someone, but it is difficult because we have...
Login or Create an Account to see details.
Culture
We just negotiated a new service agreement with WebPT, and it seems like it fits our practice...
Login or Create an Account to see details.
Culture, Operations
In our original contract, there was a clause that suggested that WebPT would be on-site to do...
Login or Create an Account to see details.
Product
When we schedule someone in WebPT, we have a dropdown where we can select the current month’s...
Login or Create an Account to see details.
Relationship
With WebPT, if we use the team chat for support, those support people are instant are very fast with...
Login or Create an Account to see details.
Culture, Relationship
I have one problem with WebPT that is very specific, but it has never been resolved, and the vendor...
Login or Create an Account to see details.
Relationship
It is a pleasure to work with WebPT's people every day. Our representatives from WebPT are stellar....
Login or Create an Account to see details.
Loyalty, Value
My overall satisfaction is just above the middle of the road based on the rising cost of the...
Login or Create an Account to see details.
Product
We are very happy with WebPT and their system.
Login or Create an Account to see details.
Relationship, Product
We constantly have issues with the software.
Login or Create an Account to see details.
Product
We love WebPT.
Login or Create an Account to see details.
Loyalty
We love WebPT and are keeping it with our facilities that are proceeding with our new EHR.
Login or Create an Account to see details.
Relationship
It appears that WebPT's integration of different products to bring increased functionality doesn't...
Login or Create an Account to see details.
Relationship
Overall, I'm satisfied with WebPT and the vendor's technology service personnel.
Login or Create an Account to see details.
Relationship
Unfortunately, over the past years that the product has been live, my opinion of the product has...
Login or Create an Account to see details.
Loyalty
I have been using WebPT for many years and was originally very pleased with its performance....
Login or Create an Account to see details.
Relationship
The time it takes to contact WebPT's support team and receive a timely reply is not always...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout