WebPT Commentary
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Subject Expert
Paul Hess
Research Director
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User Commentary
Relationship
WebPT’s support is good, but it depends on the problems we encounter and when they happen, because...
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Loyalty, Product
I would like to see what other options are available now because of AI, especially for note-taking...
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Relationship
Usually, there are not many issues with WebPT, but occasionally, there are small glitches when we...
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Product
The EMR system and note-taking in WebPT need to be smoother because they are very time consuming....
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Loyalty, Product
One of the biggest enhancements that I would like to see is the scanning interface with our...
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Relationship
There used to be a place in WebPT where we could go and, if we had a suggestion for an enhancement...
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Operations, Product
WebPT is easy to use and user-friendly. It 100% meets our needs. The ease of use and the way the...
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Relationship
WebPT’s support people are good when we are able to get someone, but it is difficult because we have...
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Culture
We just negotiated a new service agreement with WebPT, and it seems like it fits our practice...
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Culture, Operations
In our original contract, there was a clause that suggested that WebPT would be on-site to do...
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Product
When we schedule someone in WebPT, we have a dropdown where we can select the current month’s...
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Relationship
With WebPT, if we use the team chat for support, those support people are instant are very fast with...
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Culture, Relationship
I have one problem with WebPT that is very specific, but it has never been resolved, and the vendor...
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Relationship
It is a pleasure to work with WebPT's people every day. Our representatives from WebPT are stellar....
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Loyalty, Value
My overall satisfaction is just above the middle of the road based on the rising cost of the...
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Commentary Summary
Comment Type Breakout