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WellSky Long-Term Care (LTC) Commentary
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Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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CFO

The vendor has a good vision, but I don’t know whether WellSky Long-Term Care is part of our...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CFO

There really wasn't any training at first, but now the vendor has gotten a little better by having...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CFO

WellSky provides typical IT support. We fill out a ticket, and they fix things. They're trying to...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

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Manager

When we implemented the Point of Care module in WellSky Long-Term Care, I felt it could have been...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

WellSky Long-Term Care works for what we use it for, but it’s a little klutzy in the reporting. When...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Prior to WellSky taking over, the vendor was more responsive, and the turnaround time when opening...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

The outcomes with WellSky Long-Term Care are always good. I would probably recommend WellSky...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I'm not involved in any updates. What I use WellSky Long-Term Care for remains the same. We use it...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Every time we need support, WellSky is very quick, and they always have a solution really quickly. I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I would buy WellSky Long-Term Care again. I use it, so I would push for it. I find the system's...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I wouldn't buy WellSky Long-Term Care again. I like PointClickCare's solution better....

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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