WellSky Long-Term Care (LTC) Commentary
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Subject Expert
Paul Hess
Research Director
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User Commentary
The vendor has a good vision, but I don’t know whether WellSky Long-Term Care is part of our...
There really wasn't any training at first, but now the vendor has gotten a little better by having...
WellSky provides typical IT support. We fill out a ticket, and they fix things. They're trying to...
The outcomes with WellSky Long-Term Care are always good. I would probably recommend WellSky...
I'm not involved in any updates. What I use WellSky Long-Term Care for remains the same. We use it...
Every time we need support, WellSky is very quick, and they always have a solution really quickly. I...
I would buy WellSky Long-Term Care again. I use it, so I would push for it. I find the system's...
I wouldn't buy WellSky Long-Term Care again. I like PointClickCare's solution better....
The executives at WellSky need to be more involved. We don't hear a lot from them. We hear less than...
The cost of WellSky Long-Term Care is pretty reasonable.
WellSky says that it takes two clicks to do anything in the system, but our users don't necessarily...
WellSky has done a lot of work to improve the system's ease of use through quick little videos that...
At one point, one of our facilities attempted to switch to a different EHR, but that was a disaster,...
One of the biggest outcomes that I have been able to note from working with WellSky is that we have...
In terms of the charges for the product, for the most part, there is just a big package. We can run...
If I have a super emergency, I will open an urgent ticket, and then I will call WellSky and tell...
WellSky did a big fix a year ago of people who had worked on the system's back end to fix the...
There are a couple of things that I would like to see be added to the product. The top of my wish...
WellSky values and elicits help from facilities in redesigning the system and developing the...
WellSky Long-Term Care is not user-friendly in some ways. Some things should be in a different place...
We really thought the solution was going to be usable out of the box, but WellSky wasn’t used to a...
We did have some problems with integration with WellSky Long-Term Care; WellSky hasn't been able to...
Our implementation of WellSky Long-Term Care was a bumpy ride. We had a lot of tough conversations...
Commentary Summary
Comment Type Breakout