Sentri7 Pharmacy Surveillance Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Product, Value
The strength of the system is its customizability. We can add or adjust items to help us make better...
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Relationship
Wolters Kluwer offers some support to help with Sentri7 Pharmacy Surveillance. If we have questions...
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Product
Wolters Kluwer has some competition out there. There are other offerings, and those do have slight...
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Operations
Wolters Kluwer did a good job of training us on Sentri7 Pharmacy Surveillance. They are always...
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Product
What is going well with Sentri7 Pharmacy Surveillance is the analysis side. When I need to run...
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Relationship
Wolters Kluwer sends enough communication, and they do a good job with everything we are willing to...
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Culture, Value
Sentri7 Pharmacy Surveillance is on the pricier side, but we are a smaller organization, so that...
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Product, Value
We have to have something to utilize for our tracking, and Sentri7 Pharmacy Surveillance has done a...
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Relationship
Wolters Kluwer’s service is pretty good. Whenever we have issues, we can usually get help from their...
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Operations
I like that Sentri7 Pharmacy Surveillance seems to narrow my focus. Whenever I'm looking at...
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Product
Wolters Kluwer could make Sentri7 Pharmacy Surveillance a little more user-friendly so that we can...
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Loyalty, Product, Value
Sentri7 Pharmacy Surveillance is super customizable. We can turn it on a dime. I get great data out...
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Relationship
Wolters Kluwer is very helpful. We are able to talk about development and the future with our...
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Relationship
The responsiveness and communication are great in terms of my account manager for Wolters Kluwer....
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Product
I want the vendor to upgrade their user interface. It seems a little outdated and clunky. Other than...
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Product
Sentri7 Pharmacy Surveillance is fairly easy to learn how to navigate and use. I like the vast...
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Loyalty, Product
I think Wolters Kluwer is already working on getting the email alert back. In the old system, we...
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Product
Sentri7 Pharmacy Surveillance is very easy to use, and the user interface is good. The reporting and...
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Product
Since Wolters Kluwer upgraded the new rules management platform in Sentri7 Pharmacy Surveillance, it...
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Operations
We really didn't get a lot of training for Sentri7 Pharmacy Surveillance at go live. There was some...
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Product
With any product, the success or failure correlates a lot with the degree of individualization and...
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Relationship, Operations
Wolters Kluwer has done an excellent job. We worked on an integration project with them that took a...
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Product
Wolters Kluwer has a broad product line, and they have a lot of different tools we can use. Sentri7...
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Relationship
With Wolters Kluwer, I feel like there is a real desire to please. If we want something, even if...
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Loyalty, Product
The pharmacy team uses Sentri7 Pharmacy Surveillance a lot. If we were to go away from Sentri7...
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Operations
Wolters Kluwer could have things like an alert space or different monthly, bimonthly, or quarterly...
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Product
The clinical people might have something that Sentri7 Pharmacy Surveillance is not doing, but I...
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Relationship
We don't really have issues with Sentri7 Pharmacy Surveillance very often. And Wolters Kluwer...
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Value
Wolters Kluwer does not charge for every little thing at all. We have gotten other things, like an...
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Product, Value
I think Sentri7 Pharmacy Surveillance does what we designed it to do. It has demonstrated cost...
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Product
We have very minimal downtime with Sentri7 Pharmacy Surveillance. The upgrades seem to be...
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Loyalty
We are gradually phasing Sentri7 Pharmacy Surveillance out, but I think we may have to keep it for...
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Relationship
Wolters Kluwer does quarterly business reviews. The person we work with is really great. They are...
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Operations, Product
Wolters Kluwer does well with implementations. And Sentri7 Pharmacy Surveillance is doing what we...
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Operations, Product
The biggest problem with Sentri7 Pharmacy Surveillance could be the integration. After learning...
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Operations
Wolters Kluwer slips a little with training. It has been a long time since we have gotten any kind...
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Value
With Wolters Kluwer, we started with stuff like antibiotic management, and now, with add-ons for...
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Relationship
The product is easy to use, has a clean interface, and is easy to learn. I'm very pleased with it. A...
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Relationship
We have a very good working relationship with Wolters Kluwer, and everybody has access. They are...
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Product
With the product, we can search patients' historical encounters, so there are some that are here...
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Product, Value
We are able to do regulatory reporting through Sentri7 Pharmacy Surveillance. So it collects our...
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Product
With integrations, there have been things that we have had to build out ourselves through Sentri7...
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Product
Each site has their own way of instituting Sentri7 Pharmacy Surveillance, so we don't dictate that...
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Culture
Wolters Kluwer oversold some pieces in the system. Those pieces weren't as clean as we were led to...
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Relationship, Product
It is rare that the system goes down. We have been able to integrate it well with our pharmacy...
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Relationship
Usually, we don't have much trouble with Wolters Kluwer’s support team. Wolters Kluwer does send out...
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Loyalty, Product
I like how integrated the solution is. We are using Wolters Kluwer's drug diversion software as...
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Value
There doesn't seem to be a lot of R&D with Wolters Kluwer’s model unless it costs money.
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Operations, Product
Sentri7 Pharmacy Surveillance is one of the best solutions on the market. Sentri7 Pharmacy...
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Commentary Summary
Comment Type Breakout