Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Cybersecurity Is Critical
in Today's Environment
Sentri7 Pharmacy Surveillance Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Analyst/Coordinator
Before and during the implementation, Wolters Kluwer was very professional. We had regular meetings...
Login or Create an Account to see details.
Analyst/Coordinator
I could not be happier with Wolters Kluwer's support people. They are all very professional, and I...
Login or Create an Account to see details.
Analyst/Coordinator
Unfortunately, the CPOE software that we use is a little outdated, so Sentri7 Pharmacy Surveillance...
Login or Create an Account to see details.
Analyst/Coordinator
Some things in Sentri7 Pharmacy Surveillance could look nicer and be easier to use. The way that the...
Login or Create an Account to see details.
Analyst/Coordinator
Sentri7 Pharmacy Surveillance isn't easy to use per se. The users should be at a certain level. Some...
Login or Create an Account to see details.
Analyst/Coordinator
Out of all our pharmacy platforms, I use Sentri7 Pharmacy Surveillance the most. I love the product.
Login or Create an Account to see details.
Analyst/Coordinator
Our clinical surveillance and record keeping used to be manual, but we decided that manual is no...
Login or Create an Account to see details.
Manager
I have had a bit of trouble with Wolters Kluwer not keeping their promises. The quality of Wolters...
Login or Create an Account to see details.
Manager
Wolters Kluwer has recently upgraded another product, and I am nervous to see those upgrades. I have...
Login or Create an Account to see details.
Manager
Pharmacy OneSource Sentri7 pulls things from the records. The system is pretty good about being able...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 is easy to use. If I don't have time to look at the dashboard for...
Login or Create an Account to see details.
Director
Wolters Kluwer has been making improvements. Our old system worked off medications that were ordered...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 has a great program for COVID-19 testing and monitoring. We can run...
Login or Create an Account to see details.
Director
We had no initial training, and we are still waiting to learn more about Quantifi. Wolters Kluwer...
Login or Create an Account to see details.
Director
I think Wolters Kluwer is slow to update the program. There have been very few changes in the past...
Login or Create an Account to see details.
Director
The customer service people at Wolters Kluwer are amazing and a big help.
Login or Create an Account to see details.
Manager
Our relationship with our Wolters Kluwer representative is great. I feel very comfortable calling or...
Login or Create an Account to see details.
Manager
The product is very user friendly. There is a slight learning curve with it, but that is not...
Login or Create an Account to see details.
Nurse
As far as I know, the experience has been good. I have not really heard any complaints about the...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 is a user-friendly system. We can pull reports easily. The system is web...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 has a one-way data feed to our EHR, and that is such a pain. I wish that...
Login or Create an Account to see details.
Director
The ability to set rules and clinical results needs to be easier in Pharmacy OneSource Sentri7....
Login or Create an Account to see details.
Analyst/Coordinator
I try to use the system every week, but I don't always do that. Using the system hasn't been my top...
Login or Create an Account to see details.
Analyst/Coordinator
I use the system a lot to condense lab runs, and I share that data with our antimicrobial...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor was very good at training us. But I am not very computer savvy. The system is hard to use...
Login or Create an Account to see details.
Analyst/Coordinator
Our pharmacist primarily uses the system, and if I had questions, that pharmacist could be a...
Login or Create an Account to see details.
Director
Wolters Kluwer gives us limited training and then expects us to develop the product on our own. They...
Login or Create an Account to see details.
Director
The rules architecture in the solution could be easier. It is not always intuitive, and we have lots...
Login or Create an Account to see details.
Director
The solution has real-time alerts, customizable rules, prepopulated clinical intervention, and...
Login or Create an Account to see details.
Director
We provide a lot of requests for application enhancement. Obviously, those wheels don't turn quickly...
Login or Create an Account to see details.
Manager
It would help a lot if we were able to see the PRN reasons in Pharmacy OneSource Sentri7.
Login or Create an Account to see details.
Manager
I like that we can create rules and that Pharmacy OneSource Sentri7 is fairly easy to use. I like...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 has been very good, but I have struggled a little with it because of the...
Login or Create an Account to see details.
Director
I would like to see better follow-up from Wolters Kluwer, such as more individual help instead of a...
Login or Create an Account to see details.
Manager
We haven't had any issues with Wolters Kluwer that we have had to resolve. We have a primary contact...
Login or Create an Account to see details.
Manager
I would give the vendor's people a score of 20 if that were an option. They are off the charts when...
Login or Create an Account to see details.
Manager
As far as proactive service goes, that is one of the areas that the vendor is actively improving on....
Login or Create an Account to see details.
Manager
When it comes to getting our money’s worth with Wolters Kluwer, the thing that I would tell other...
Login or Create an Account to see details.
Manager
I am very happy with the system. It is much more user friendly than our previous system. We can more...
Login or Create an Account to see details.
Manager
The system gives us pretty much everything that we need when we need to make interventions and...
Login or Create an Account to see details.
Manager
I would buy the system again for sure. It isn't perfect, but it is still really good. It works...
Login or Create an Account to see details.
Manager
We are doing an upgrade, and it is going well. The vendor is very receptive to delays on our end....
Login or Create an Account to see details.
Director
The rules can feel somewhat siloed. If I want to answer one question, I look somewhere, and if I...
Login or Create an Account to see details.
Analyst/Coordinator
The antibiogram doesn’t work for us. We have never had it work very well because of the way our...
Login or Create an Account to see details.
Analyst/Coordinator
I would like to have some sort of driving force to help us make informed decisions. We are getting a...
Login or Create an Account to see details.
Analyst/Coordinator
We would like the vendor to educate us a little bit more on their updates and changes. I want to...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor did an upgrade a while ago, and we had to do a lot of building on our side. I would like...
Login or Create an Account to see details.
Analyst/Coordinator
Pharmacy OneSource Sentri7 is a nice, user-friendly system. But not all of the information from our...
Login or Create an Account to see details.
Analyst/Coordinator
Wolters Kluwer is prompt with their follow up. They help us a lot.
Login or Create an Account to see details.
Director
The alerts we can set up on Pharmacy OneSource Sentri7 are user friendly and work really well, and...
Login or Create an Account to see details.
Manager
I hope the product is part of our long-term plans. That is up to our administration, but I haven't...
Login or Create an Account to see details.
Manager
We have implemented a new feature in the product, and that has taken us much longer than a month or...
Login or Create an Account to see details.
Manager
The Wolters Kluwer product is designed so that we can manage it ourselves. We can certainly get help...
Login or Create an Account to see details.
Manager
I would like the product to require users to fill in certain fields before something is filed, and...
Login or Create an Account to see details.
Manager
The support people haven't always been as responsive as they could have been. We have had issues...
Login or Create an Account to see details.
Manager
Our satisfaction may go up. The integrated documentation is very nice. Hopefully, Wolters Kluwer is...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor worked on the integration with us. They were responsive and helped us in a very timely...
Login or Create an Account to see details.
Analyst/Coordinator
We haven't had the product for long, and I haven't seen that many new improvements. The vendor has...
Login or Create an Account to see details.
Analyst/Coordinator
The product allows pharmacists to proactively and retrospectively do a lot of interventions that...
Login or Create an Account to see details.
Analyst/Coordinator
Sometimes false positives show up. Sometimes we are not able to tweak the rules that are built into...
Login or Create an Account to see details.
Manager
I find the system to be very easy to use, but not everyone in our department does. We seem to be...
Login or Create an Account to see details.
Manager
The vendor has definitely let us do some early implementation things, and they have worked with us...
Login or Create an Account to see details.
Manager
In terms of training, the vendor has provided a couple of modules and those sorts of things, but we...
Login or Create an Account to see details.
Manager
There is a decent amount of flexibility with how we want to integrate the system. It can be as...
Login or Create an Account to see details.
Manager
The new interfaces the vendor has rolled out have been consistently getting better and better. All...
Login or Create an Account to see details.
Manager
I love the support people I work with from the vendor. They are always very helpful. They are always...
Login or Create an Account to see details.
Manager
Ambulatory use of the product could improve my satisfaction with the product for sure. It is all...
Login or Create an Account to see details.
Nurse
We just pay the amount that the contract specifies is due every year, and that is the only money...
Login or Create an Account to see details.
Nurse
There are a couple of little glitches here and there. Sometimes things don't show up or a patient is...
Login or Create an Account to see details.
Nurse
Overall, the system is easy to learn. It is user friendly. I had someone do some training with me on...
Login or Create an Account to see details.
Director
We had one training session for Pharmacy OneSource Sentri7, but it didn't teach us much at all. We...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 requires a lot of clicking around and going out of our way to get to...
Login or Create an Account to see details.
Director
I don't really hear from anyone at Wolters Kluwer. Their product works as promised, but we have...
Login or Create an Account to see details.
Director
The product really does help improve our patient care. Nothing gets through the cracks with Pharmacy...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 is really expensive for what it is. It is an online program with a little...
Login or Create an Account to see details.
Manager
I like that I can pull all of my information into a CSV file. The analytics for the system are...
Login or Create an Account to see details.
Manager
I would like the vendor to make the interventions more streamlined. There is a way to review...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 has good reporting. We can make custom reports, and even the canned...
Login or Create an Account to see details.
Director
We were very early adopters of Pharmacy OneSource Sentri7. It has improved dramatically since that...
Login or Create an Account to see details.
Director
The solution is a web-based SaaS. The vendor will patch it for us, and we don’t see that process. We...
Login or Create an Account to see details.
Director
I would absolutely buy the solution again without a question or hesitation, especially given our...
Login or Create an Account to see details.
Director
The vendor has underpromised and overdelivered. The vendor was able to take a massive swath of data,...
Login or Create an Account to see details.
Director
Wolters Kluwer was the first vendor that I have come across who was able to start digesting the...
Login or Create an Account to see details.
Director
There is never any nickel-and-diming because we signed up for all of the interfaces. We wanted a...
Login or Create an Account to see details.
Director
The implementation was great. There were a lot of issues to work through. The implementation was...
Login or Create an Account to see details.
Director
It is a one-way feed of our EMR information to Pharmacy OneSource Sentri7. That does not flow in...
Login or Create an Account to see details.
Director
One of my big troubles is that the solution is a standalone application by nature. If I could wave a...
Login or Create an Account to see details.
Director
I don’t know who the executives are. I am fine with that. The vendor put the right people in place...
Login or Create an Account to see details.
Director
The vendor does a great job of reducing complex concepts down into Boolean logic and then filtering...
Login or Create an Account to see details.
Manager
I really liked the solution. It did everything I needed it to do. I really liked the surveillance...
Login or Create an Account to see details.
Manager
Wolters Kluwer added COVID-19 monitoring to the surveillance system so that we could keep up with...
Login or Create an Account to see details.
Analyst/Coordinator
The analytics portion makes reporting to the administration much easier. I can track and trend...
Login or Create an Account to see details.
Analyst/Coordinator
Before this system came along, it took us two years to build a report. The process was painstaking...
Login or Create an Account to see details.
Analyst/Coordinator
The product was built for places that perform interventions by calling a physician or provider,...
Login or Create an Account to see details.
Analyst/Coordinator
Wolters Kluwer is very receptive when we call them about an issue. In most cases, the vendor does...
Login or Create an Account to see details.
Manager
Wolters Kluwer is always trying to make things a little better. They are a great company to work...
Login or Create an Account to see details.
Manager
Wolters Kluwer has done a great job with COVID-19. They have set up a module for monitoring...
Login or Create an Account to see details.
Manager
Wolters Kluwer handles issues quickly. The few times that I have called, our issues have been...
Login or Create an Account to see details.
Analyst/Coordinator
I have been in situations where I asked Wolters Kluwer in-depth questions and their answers were...
Login or Create an Account to see details.
Analyst/Coordinator
I don't want to paint a negative picture of the system because it has helped our health system be...
Login or Create an Account to see details.
Director
Building rules in the product could be a little more intuitive. That is not a dealbreaker because...
Login or Create an Account to see details.
Director
When we make an intervention in the product, there are eight to ten fields that we have to populate...
Login or Create an Account to see details.
Director
The product is a web-based format. The moment a patient is admitted to our facility as an inpatient...
Login or Create an Account to see details.
Director
I don't have to even think or worry about this product. The implementation and upgrades are so...
Login or Create an Account to see details.
Director
Sometimes, Pharmacy OneSource Sentri7 doesn't interface with our EMR quite as well as we would like...
Login or Create an Account to see details.
Director
The system is a real time saver, and that is probably the biggest benefit of the system. Pharmacy...
Login or Create an Account to see details.
Director
There was an issue when the system seemed to be a little bit slow. However, Wolters Kluwer made some...
Login or Create an Account to see details.
Director
This system is mandated by the hospital, the state, and the federal government. We have an...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 is made for infection prevention. It gives us all of our infection...
Login or Create an Account to see details.
Director
Wolters Kluwer's support far surpasses any other vendor's. They are patient. Nursing and IT are two...
Login or Create an Account to see details.
Director
I like that this product allows us to track and trend data. It also allows us to break the data down...
Login or Create an Account to see details.
Director
I would like to see Wolters Kluwer improve by showing comparisons across hospitals. This would give...
Login or Create an Account to see details.
Manager
Wolters Kluwer has a lot of tools that are available, we just couldn't get the system to work with...
Login or Create an Account to see details.
Manager
Wolters Kluwer did their best, but there were some limitations on our side that we couldn't get...
Login or Create an Account to see details.
Manager
The vendor has a lot of things available online, and they constantly offer training. They are really...
Login or Create an Account to see details.
Manager
The end users find the system very simple and easy. The system has some limitations with being able...
Login or Create an Account to see details.
Manager
The vendor's support and willingness to help us have been very promising during our time with them....
Login or Create an Account to see details.
Manager
Wolters Kluwer's last upgrade was a plus. This upgrade has especially helped us as our organization...
Login or Create an Account to see details.
Manager
Wolters Kluwer has excellent product and customer support. They are very responsive to requests. We...
Login or Create an Account to see details.
Director
Pharmacy OneSource Sentri7 documents hard and soft cost values for us when we make interventions. I...
Login or Create an Account to see details.
Manager
The system mines data well. I like that I can make documents in it and do actual investigations in...
Login or Create an Account to see details.
Manager
Getting issues fixed takes longer than we expect. I don't think that Wolters Kluwer communicates...
Login or Create an Account to see details.
Manager
The difficult thing about the system is that sometimes we plan on something working but then find...
Login or Create an Account to see details.
Analyst/Coordinator
If the decision were mine, I would buy the solution again, but I would tweak it from what our...
Login or Create an Account to see details.
Analyst/Coordinator
The upgrades are all done virtually, we have not had one in a while. But the last one that we went...
Login or Create an Account to see details.
Analyst/Coordinator
The training was done virtually and with a large group and not so much one-on-one.
Login or Create an Account to see details.
Analyst/Coordinator
Wolters Kluwer delivered on all the promises they made, but I think our organization was a little...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor is excellent in terms of being proactive. I have never run into an issue where they have...
Login or Create an Account to see details.
Preferences
Related Blogs
The Silver Lining: EMRs Reduce Diagnostic Errors