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UpToDate Lexidrug Pro Commentary
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I use the system every day and would find it difficult to function without it. I will continue to...
When it comes to Wolters Kluwer's partnership, I question what partnership there is. I don't know...
I have personally been using the system for years and have made it a part of my daily practice. I...
Wolters Kluwer doesn't do any training. I do the training, but the solution is pretty easy. I just...
Wolters Kluwer’s product works great. We don't really have any issues that I've ever seen. Wolters...
Wolters Kluwer’s support has been very good. I've only had a few tickets, but they've always been...
UpToDate Lexidrug Pro is pretty easy to use, and everything is going well. The solution is concise,...
I've got some issues with UpToDate Lexidrug Pro. Sometimes we need to download or unload it in order...
I haven't used much of Wolters Kluwer's AI stuff, but they seem to be innovating with AI for...
We love UpToDate Lexidrug Pro. I would not change to anything else. I have not experienced any...
There is not much innovation or change happening in the system. There's not much integration with...
The system is just information. Wolters Kluwer says it's curated by human beings, but human beings...
The system has been around for a long time. It's dependable and reliable. It's a source of truth for...
UpToDate Lexidrug Pro is still the industry standard for clinician-curated medical advice and...
Wolters Kluwer is chasing the market a little bit at this point with new AI features. They are...
UpToDate Lexidrug Pro is too expensive. Wolters Kluwer has been notorious forever for not...
I've heard good feedback about UpToDate Lexidrug Pro. It’s more of a commodity product. I don't see...
When we brought in other members of our team, including our surgical team and our EHR team, the...
UpToDate Lexidrug Pro integrates well, especially with our EHR. It's also pretty user friendly,...
There is a program within UpToDate Lexidrug Pro that's exciting because it helps nurses look at drug...
Being new to the role, I have needed some additional assistance and training, and the Wolters Kluwer...
The only opportunity for improvement is for the vendor to make the product free. I really haven't...
I like UpToDate Lexidrug Pro because I can get multiple sources of information, so I can look up...
UpToDate Lexidrug Pro is tied in with Sentri7 Pharmacy Surveillance, and the vendor provides good...
UpToDate Lexidrug Pro is comprehensive, and all the things we can get from it are very useful. It...
I love UpToDate Lexidrug Pro, the searchability, and the always-up-to-date information. I like the...
Wolters Kluwer's people met with our team, and I think they kind of charmed us. The team decided...
We just have to learn to get used to this new system. I’m not experienced enough with it to give any...
The vendor offered to provide a training program, but all of the pharmacists had to take it, so we...
I'm still getting to know UpToDate Lexidrug Pro, since I use it when I'm doing searches. It seems to...
The system does not support our integration and interoperability goals, but it isn’t that bad. It...
Honestly, I don’t use the analytics that much. I know Wolters Kluwer has enhanced them in the recent...
The biggest thing with the product is and always has been the pricing. I think Wolters Kluwer needs...
I think Wolters Kluwer has a good start-up approach to an artificial intelligence solution that I...
Commentary Summary
Comment Type Breakout