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UpToDate Lexidrug Pro Commentary
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Subject Expert
Jeffrey Allan
Associate Engagement Partner
KLAS Associate Engagement Partner - Jeffrey Allan
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Analyst/Coordinator

The only opportunity for improvement is for the vendor to make the product free. I really haven't...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

I like UpToDate Lexidrug Pro because I can get multiple sources of information, so I can look up...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

UpToDate Lexidrug Pro is tied in with Sentri7 Pharmacy Surveillance, and the vendor provides good...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

UpToDate Lexidrug Pro is comprehensive, and all the things we can get from it are very useful. It...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I love UpToDate Lexidrug Pro, the searchability, and the always-up-to-date information. I like the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Wolters Kluwer's people met with our team, and I think they kind of charmed us. The team decided...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

We just have to learn to get used to this new system. I’m not experienced enough with it to give any...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

The vendor offered to provide a training program, but all of the pharmacists had to take it, so we...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

I'm still getting to know UpToDate Lexidrug Pro, since I use it when I'm doing searches. It seems to...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

The system does not support our integration and interoperability goals, but it isn’t that bad. It...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Honestly, I don’t use the analytics that much. I know Wolters Kluwer has enhanced them in the recent...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

The biggest thing with the product is and always has been the pricing. I think Wolters Kluwer needs...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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VP/Other Executive

I think Wolters Kluwer has a good start-up approach to an artificial intelligence solution that I...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Manager

The vendor doesn't avoid charging for every little thing. I know that they sometimes charge us for...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

I had to learn to use the product on my own. There was no training assistance. Sometimes, it is...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The system's design is really compact, and it is easy to access the system's drug names. The...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

UpToDate LexiDrug Pro is easy to navigate. I’m very familiar with how the drug monographs and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I just had to pay one flat subscription fee for UpToDate LexiDrug Pro. There are no additional...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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VP/Other Executive

We have been long-term Wolters Kluwer customers, and everyone loves UpToDate LexiDrug Pro. We...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CMIO

UpToDate LexiDrug Pro is accurate and user friendly enough. It is something that I don't need to...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CMIO

There are times when the system is guilty of giving us too much information. We access its tools at...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CMIO

The price conversation around Wolters Kluwer's systems drives enough dissatisfaction in the current...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Manager

Every time I have called Wolters Kluwer, things have gone really great. The vendor is easy to work with....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

All our providers use UpToDate LexiDrug Pro quite often. There isn't much of an implementation...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

I have historically been able to type the name of a drug into the database, and it has popped up....

Comment Tone Negative
Pillars Product
Evaluation Unrated

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