UpToDate LexiDrug Pro Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Product
I love UpToDate Lexidrug Pro, the searchability, and the always-up-to-date information. I like the...
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Loyalty, Relationship
Wolters Kluwer's people met with our team, and I think they kind of charmed us. The team decided...
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Operations, Product
We just have to learn to get used to this new system. I’m not experienced enough with it to give any...
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Operations
The vendor offered to provide a training program, but all of the pharmacists had to take it, so we...
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Product
I'm still getting to know UpToDate Lexidrug Pro, since I use it when I'm doing searches. It seems to...
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Product
The system does not support our integration and interoperability goals, but it isn’t that bad. It...
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Product
Honestly, I don’t use the analytics that much. I know Wolters Kluwer has enhanced them in the recent...
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Value
The biggest thing with the product is and always has been the pricing. I think Wolters Kluwer needs...
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Loyalty, Relationship, Product
I think Wolters Kluwer has a good start-up approach to an artificial intelligence solution that I...
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Value
The vendor doesn't avoid charging for every little thing. I know that they sometimes charge us for...
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Relationship, Operations
I had to learn to use the product on my own. There was no training assistance. Sometimes, it is...
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Product
The system's design is really compact, and it is easy to access the system's drug names. The...
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Product
UpToDate LexiDrug Pro is easy to navigate. I’m very familiar with how the drug monographs and...
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Culture
I just had to pay one flat subscription fee for UpToDate LexiDrug Pro. There are no additional...
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Loyalty
We have been long-term Wolters Kluwer customers, and everyone loves UpToDate LexiDrug Pro. We...
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Product
UpToDate LexiDrug Pro is accurate and user friendly enough. It is something that I don't need to...
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Product
There are times when the system is guilty of giving us too much information. We access its tools at...
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Culture, Value
The price conversation around Wolters Kluwer's systems drives enough dissatisfaction in the current...
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Relationship
Every time I have called Wolters Kluwer, things have gone really great. The vendor is easy to work with....
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Operations, Product
All our providers use UpToDate LexiDrug Pro quite often. There isn't much of an implementation...
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Product
I have historically been able to type the name of a drug into the database, and it has popped up....
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Product
The system was recently updated. Now, it pulls everything live. Most people in a healthcare facility...
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Culture
Wolters Kluwer needs to adjust their tier prices. They have different tiers, like low, medium, and...
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Product
Users would have to be stupid to not be able to figure the system out. UpToDate LexiDrug Pro is...
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Culture
Wolters Kluwer needs a simpler renewal process. They can't ask for information that will take months...
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Product
I like UpToDate LexiDrug Pro's ease of use and updated information. Generally, I can find exactly...
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