Patient Communications Landscape 2022
30 June 22
| Adam Cherrington and Dan Czech
As patients’ expectations have evolved and provider organizations’ technology has matured, the need for quick, easy, ongoing patient/provider communication has become even more prevalent. It is often no longer sufficient to merely push communications to patients (e.g., appointment reminders). This study examines and defines the current landscape of patient communications solutions—including how they are used; how easy they are to set up, customize, and use on an ongoing basis; and what outcomes they are helping organizations to achieve.
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I like that the system has educational videos, but they are longer...
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The system has great integration into the Epic platform, and as the...
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I think in all the years we have used the system, we have had one...
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I think Wolters Kluwer keeps all their promises. I couldn't ask for a...
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My suggestion for Wolters Kluwer is that some of the education sheets...
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We have a wish list for Wolters Kluwer. We would love to have the...
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We do phone calls through the solution. It isn't that hard. I know...
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There are multiple parts to the solution, and we use voice interactive...
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I never had a problem with Wolters Kluwer keeping their promises. If I...