IoT Guardian Comments

 

Featured  Reports

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 10/28/2020 5:45:25 AM and Model.EvProductId = 193142

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

CIO

Relationship

With Zingbox's acquisition by Palo Alto Networks, it is not as easy for me to directly engage with...

Sep 2020
 Helpful

 or  to see details.

CIO

Functionality and Upgrades

The story I am getting from the Palo Alto Networks team is that the product is just going to be...

Sep 2020
 Helpful

 or  to see details.

CIO

Relationship

We would like to advance the traffic that is flowing in the product, so we might look at some new...

Sep 2020
 Helpful

 or  to see details.

CIO

ROI / Cost (care and feeding)

We were already a Palo Alto Networks customer before they acquired Zingbox. We have invested in Palo...

Sep 2020
 Helpful

 or  to see details.

CIO

Future Outlook

There is nothing happening with the Zingbox product outside of the biomedical space. But the product...

Sep 2020
 Helpful

 or  to see details.

CIO

Service and Support

We have only deployed the product in one area. I would like to send network feeds out to other...

Sep 2020
 Helpful

 or  to see details.

CIO

Service and Support

Some vendors tend to call us and tell us that we have a problem before we realize that is the case....

Sep 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Zingbox's product seems to be the best in the market, at least for what we need. For some reason,...

Sep 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Zingbox's system is an aggregator. It has a dashboard of all the different log suggestions. The...

Sep 2020
 Helpful

 or  to see details.

Director

Relationship

The support and engagement from Zingbox haven't changed much. They have done newsletters and health...

Sep 2020
 Helpful

 or  to see details.

Director

Future Outlook

With Palo Alto Networks' acquisition of Zingbox, I see Zingbox exclusively using Palo Alto Networks'...

Sep 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The ROI with Zingbox is that we haven't had a breach with our hardware and connected medical...

Sep 2020
 Helpful

 or  to see details.

CTO

Win/Loss - Why they were not selected (by non-clients)

If we had gone with Zingbox, we probably would have had to work through a lot of things. The system...

Aug 2020
 Helpful

 or  to see details.

CTO

Relationship

When Palo Alto Networks acquired Zingbox, my confidence increased, but it is always scary when a new...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

One of the reasons we chose Zingbox’s product was that it was able to get down and make a model...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The vendor is doing very well at supporting us. We have calls often with a dedicated engineer. That...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

We had notions of doubling or almost tripling the number of installations of the Zingbox product...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We were with the vendor before they were purchased by Palo Alto Networks, and we have stayed with...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

The vendor doesn't nickel-and-dime us yet. Because of Palo Alto Networks' acquisition of Zingbox, we...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

I wasn’t around during the initial training. I was at a different training session, and that was good....

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

I am not fully involved with the integration pieces, but I am aware of where the vendor is going,...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The vendor is always fixing bugs. We get new little features here and there. I am in the system...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We are waiting on enhanced reporting features. The vendor has given us a tentative ETA, and it is...

Aug 2020
 Helpful

 or  to see details.

Manager

Lessons Learned

I don’t think many significant changes have been made since the product was purchased by Palo Alto...

Aug 2020
 Helpful

 or  to see details.

Manager

Technology

The vendor has had a network mapping feature in beta for a while. I have noticed that tends to be...

Aug 2020
 Helpful

 or  to see details.

Manager

Technology

I think the development of new technology has slowed down since the product was bought, but it is...

Aug 2020
 Helpful

 or  to see details.

Manager

Service and Support

When we have certain issues with the system, we request a tech person who has a little more...

Aug 2020
 Helpful

 or  to see details.

Manager

Service and Support

The vendor has supported us well during the COVID-19 crisis with any vulnerabilities that have come...

Aug 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The vulnerability detection is one of the biggest outcomes we have seen from the product so far. We...

Aug 2020
 Helpful

 or  to see details.

CIO

Other Observations & Comments

Zingbox is a really good partner. We did a lot of cool things with them. One of the main reasons we...

Jul 2020
 Helpful

 or  to see details.

CIO

Service and Support

We had a physical server that allowed us to bring in data, so I disconnected the server because I...

Jul 2020
 Helpful

 or  to see details.

CIO

Technology

The vendor really tried to be trendy with delivering new technology that met our needs. They did...

Jul 2020
 Helpful

 or  to see details.

CIO

Relationship

Zingbox was really good with their executive involvement, especially with their focus on healthcare.

Jul 2020
 Helpful

 or  to see details.

CIO

Relationship

In the end, there was no transparency with Zingbox. The vendor just automatically sold out, and a...

Jul 2020
 Helpful

 or  to see details.

CIO

Relationship

Zingbox was bought out by Palo Alto. When Zingbox was their own owner, I had a great experience and...

Jul 2020
 Helpful

 or  to see details.

CIO

Service and Support

When we first rolled out IoT Guardian, my team would regularly meet with the vendor and have a...

Jul 2020
 Helpful

 or  to see details.

CIO

Relationship

Zingbox's system has the ability to observe our utilization. If I have fewer than three CT scanners...

Jul 2020
 Helpful

 or  to see details.

CIO

Relationship

There are a few products out there that do a pretty similar thing to the product that we have. There...

Jul 2020
 Helpful

 or  to see details.

CIO

Service and Support

Since Zingbox was acquired, my contacts have been changing. Sometimes I will call and will be told...

Jul 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

IoT Guardian is going to be valuable for cybersecurity and for our clinical engineering group. That...

Jul 2020
 Helpful

 or  to see details.

Director

Service and Support

I can't say that I have seen anything definitive since Zingbox was acquired. One of our people spent...

Jul 2020
 Helpful

 or  to see details.

Director

Implementation and Training

The implementation was so easy. We didn't really have to do much of anything. The system is pretty...

Jul 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The ROI for risk avoidance was soft, but the ROI for cybersecurity was pretty prevalent. We have...

Jul 2020
 Helpful

 or  to see details.

Manager

Relationship

In the beginning, Zingbox had their executives involved, but there has been zero involvement from...

Jul 2020
 Helpful

 or  to see details.

Manager

Service and Support

We don't have a good relationship with Zingbox directly. We go through a third party, and we rarely...

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Products like Zingbox's are interesting because they develop quickly. So the product has probably...

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product works as Zingbox promoted it. But in terms of the product quality, there are too many...

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product functionality isn’t meeting all of our needs, and it will not until we have it all...

Jul 2020
 Helpful

 or  to see details.

Manager

Service and Support

We are going through our consultant for support with Zingbox, and our consultant frequently comes...

Jul 2020
 Helpful

 or  to see details.

Manager

Service and Support

We engage Zingbox every time we need their support. They usually jump on fairly quickly. But...

Jul 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

We had some training in the past, and the person who did the training from Zingbox was an expert.

Jul 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

I don't know whether I would buy Zingbox's product if I were starting over today. I am not sure...

Jul 2020
 Helpful

 or  to see details.

Director

Relationship

The vendor is great. The vendor is made up of a bunch of old Cisco people that got together and...

Mar 2020
 Helpful

 or  to see details.

Director

Future Outlook

The vendor is part of our long-term plans. The vendor is good enough that they notify us of issues....

Mar 2020
 Helpful

 or  to see details.

Director

Relationship

The vendor keeps their promises, but they are actually kind of irritating sometimes because they are...

Mar 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

When we first connected with the vendor, they took just shy of a day to get connected. Upgrades just...

Mar 2020
 Helpful

 or  to see details.

Director

Implementation and Training

I would give the vendor a low rating in terms of training. I honestly don’t know whether that is...

Mar 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

The product is much better than I expected when we first plugged it in. The vendor supports our...

Mar 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The product is not 100% intuitive unless users have been in the field for a while, but the product...

Mar 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The vendor can do SIEM monitoring above and beyond medical devices, but they can’t do it as cheaply...

Mar 2020
 Helpful

 or  to see details.

Director

Relationship

The vendor recently lost a really good executive, and that was unfortunate. I have had a little bit...

Mar 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We pay a renewal fee to the vendor every year, and I would say that is money well spent.

Mar 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

I would recommend the product to others, and I already have. I definitely recommend the vendor.

Mar 2020
 Helpful

 or  to see details.

Director

Lessons Learned

There are a lot of solutions in place to provide SIEM monitoring. The reality is that there is an...

Mar 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

We were able to get a good deal on the product; we were willing to pay more than what we ended up...

Jan 2020
 Helpful

 or  to see details.

Manager

Service and Support

What stands out about Zingbox is the service level of the support team. Someone always answers right...

Jan 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

Since the acquisition, we have seen the same level of support from our old representative. We had...

Jan 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Since the acquisition by Palo Alto Networks, the system has a new look. We can see the power behind...

Jan 2020
 Helpful

 or  to see details.

Manager

Relationship

I don't know how Silicon Valley works, but I know that I am used to a different kind of protocol...

Jan 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product itself is adaptive. It is cloud based; we actually have an appliance online, but it...

Jan 2020
 Helpful

 or  to see details.

Manager

Relationship

We used to see road maps before the acquisition, but not so much now. We haven't really heard...

Jan 2020
 Helpful

 or  to see details.

CISO

Functionality and Upgrades

IoT Guardian is a great tool; it is one of the better tools I have seen on the market. It is nice...

Jan 2020
 Helpful

 or  to see details.

CISO

Relationship

We haven’t seen any impacts from Palo Alto's acquisition of Zingbox. I am going to wait and see how...

Jan 2020
 Helpful

 or  to see details.

CISO

Service and Support

We are already happy with Zingbox and their support.

Jan 2020
 Helpful

 or  to see details.

CISO

Relationship

In terms of training, I had all kinds of people from Zingbox helping us and wanting to do things....

Jan 2020
 Helpful

 or  to see details.

CISO

Relationship

When we get involved with a company that has been selling products for a while, there really isn’t a...

Jan 2020
 Helpful

 or  to see details.

CISO

Functionality and Upgrades

The biggest outcome we have seen since putting in IoT Guardian is greater insight into our network.

Jan 2020
 Helpful

 or  to see details.

CISO

Functionality and Upgrades

IoT Guardian is pretty good from a product perspective. We like that we can pair it with our...

Jan 2020
 Helpful

 or  to see details.

CISO

Functionality and Upgrades

I wish IoT Guardian was nimbler. We have to set a lot of things up at every site. We have to put an...

Jan 2020
 Helpful

 or  to see details.

CISO

Future Outlook

We are in the process of rolling out IoT Guardian at our other sites. IoT Guardian has an...

Jan 2020
 Helpful

 or  to see details.

CISO

Win/Loss - Why they were selected (by current clients)

There is some question about what we would do with IoT Guardian in the long term. Once I harvest the...

Jan 2020