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Application Hosting

Application Hosting
Offloading Risk and Cost?

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Under increased pressure to meet clinically focused HITECH requirements, organizations across the country face challenges implementing and supporting healthcare applications, stretching already taut resources. Some healthcare organizations are hosting applications through a software vendor or service firm, expecting to free up resources, reduce costs, and focus on improving patient outcomes.

But does hosting really reduce costs and headaches, or do unexpected issues outweigh the benefits? Does any firm host all key best-of-breed applications well? Running core clinical systems is critical and complex; who hosts them best? Regarding ERP hosting, what are the options? To answer these and other questions, KLAS collected personal experiences from 176 clients currently hosting their clinical information system (CIS), hospital information system (HIS, the combination of revenue management and/or ERP and/or CIS from the same vendor), or enterprise resource planning (ERP) solution through a third party.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.