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Extended Business Office Services

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Extended Business Office Services 2021 Extended Business Office Services 2021
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Extended Business Office Services 2021
Achieving Profitability While Reducing the Administrative Burden

author - Mac Boyter
Mac Boyter
author - Alex McIntosh
Alex McIntosh
October 21, 2021 | Read Time: 6  minutes

Current Time Inside Cache Tag Helper: 6/10/2023 4:25:46 AM and Model.reportId = 1915

Citing labor shortages, slimmer budgets, and higher costs, more and more healthcare organizations are turning to outside firms to fill gaps in their business office operations and meet their revenue cycle needs. With specialized expertise, firms that offer extended business office services (EBOS) can achieve economies of scale, allowing healthcare organizations to remain profitable while delivering quality care. The firms measured in this report have previously been included in KLAS’ revenue cycle outsourcing (RCO) research; given increased market interest, the EBOS segment is now measured independently.

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Current Time Inside Cache Tag Helper: 6/10/2023 4:25:46 AM and Model.reportId = 1915

Key Findings:

  1. GeBBS Healthcare Solutions, PwC & Guidehouse Demonstrate Strong Partnership
  2. Savista (nThrive) and Cognizant Fall Significantly Short of Expectations
  3. PwC Stands Out for Applying Equally Strong Effort in Commercial & Government Contracts
  4. Robust, Transparent Reporting Leads to High Client Satisfaction with PwC and Parallon
  5. AGS Health, GeBBS, and MediRevv Most Likely to Improve the Patient Financial Experience
  6. COVID-19 Has Had Little Impact on EBOS Operations
author - Elizabeth Pew
Elizabeth Pew
author - Natalie Jamison
Natalie Jamison
author - Natalie Jamison
Project Manager
Natalie Jamison
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2023 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

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