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2010
HIE Perception 2011
Public or Private?
In the 2010 health information exchange (HIE) study, the loudest concern among providers looking at HIE options was how technologically savvy the vendor was. HIEs were largely seen as nebulous with little proven experience. Although the waters are still a little muddy a year later, vendors now offer more proven technology and experience, which seems to have shifted providers’ primary concerns away from technology and toward cost and long-term viability. In this study, the story splits into public versus private HIE models. Diverse provider needs lend to different HIE types, and while there is some overlap, most vendors play either to the private or public area. Of the famous five Ws, the biggest question is, who? Who can get the job done the fastest and cheapest, while leaving providers the most control?
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.