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Home Health 2022 Home Health 2022
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Home Health 2022
Exploring Technology Satisfaction in a Dynamic Market

author - Paul Hess
Author
Paul Hess
author - Paul Warburton
Author
Paul Warburton
 
October 27, 2022 | Read Time: 5  minutes

Current Time Inside Cache Tag Helper: 12/7/2022 12:34:21 AM and Model.reportId = 1765

The home health market has seen renewed energy since 2020 as COVID-19 and efforts to improve outcomes and decrease costs have shifted more care to the home. As a result, the number of home health agencies has grown. Amid this growth, home health agencies continue to face complex billing and a limited labor market. They want to make the right EMR investments and fully leverage those investments in ways that improve operational efficiency and interoperability, minimize the need for other IT purchases, and keep clinicians happy (thereby mitigating turnover). This report looks at which home health vendors best drive clinician satisfaction. A similar report for hospice is planned for 2023.

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Current Time Inside Cache Tag Helper: 12/7/2022 12:34:21 AM and Model.reportId = 1765

Key Findings

  1. Homecare Homebase Is the Vendor of Choice for Large Independent Organizations, Despite Lagging Development
  2. Independent Agencies Most Satisfied with MatrixCare, Citing Strong Clinician Workflows
  3. Epic, MEDITECH Deliver Needed Integration for Health System–Owned Agencies
  4. Customers of Go-Forward Netsmart Solution Suffer from Similar Support & Functionality Challenges as Predecessors
author - Carlisa Cramer
Writer
Carlisa Cramer
author - Bronson Allgood
Designer
Bronson Allgood
author - Andrew Wright
Project Manager
Andrew Wright
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.