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Home-Based Post–Acute Care 2022
Top Challenges in the Aftermath of the Pandemic
Author
Paul Hess
Author
Paul Warburton
Author
Cimone Smith
The homecare market has surged as healthcare organizations have sought to maintain quality patient care throughout the pandemic and fulfill requirements for value-based reimbursement. Organizations are looking to expand their homecare offerings; however, the pandemic has exacerbated staffing shortages and decreased bandwidth, making operations—let alone growth—difficult. To help organizations understand how peers are approaching the current environment, KLAS interviewed 88 leaders from home-based care organizations regarding the top challenges they face and the technology vendors they use or have considered investing in to address these challenges.
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Key Findings:
- Respondents Look to EMRs & Regulatory-Compliance Technology to Address Top Challenges
- MatrixCare, SHP, Netsmart, and WellSky Most Commonly Deployed to Address Top Challenges
- Respondents Often Consider Investing in New EMR to Improve Documentation Workflows
- Other Mentioned Vendors: TigerConnect, VoiceFriend & WorldView Seen as Offering Innovative Solutions to Key Challenges
Writer
Sarah Hanson
Designer
Jessica Bonnett
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.