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Implementation Services 2017

Implementation Services 2017

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According to KLAS’ 2016 Healthcare Consulting report, providers anticipate using services firms to help with implementations more than with any other area. In order to help providers narrow down the seemingly endless number of implementation firms, this report identifies the type of implementation work each firm performs, including business solutions implementation, enterprise implementation leadership, support and staffing, and go-live support. KLAS spoke with 660 organizations who provided insights on what products these firms have experience implementing, what implementation services they offer, and how well they live up to expectations.

Key Topics

  1. Business Solutions Implementation:
    Deloitte’s Deep Experience Drives Provider Satisfaction
  2. HIT Enterprise Implementation Leadership:
    Impact Advisors, Optimum’s Strategic Recommendations Smooth Bumps
  3. HIT Implementation Support and Staffing:
    Consistently Exceeding Expectations Drives Provider Success
  4. Go-Live Support:
    Optimum, HCI, CSI Lead for Large-Scale Projects
  5. Optimum Leads Overall;
    Leidos Offers Greatest Breadth

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.