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Implementation Leadership 2020 Implementation Leadership 2020
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Implementation Leadership 2020
Which Firms Consistently Help Clients Hit the Ground Running?

author - Kaleb Harris
Kaleb Harris
author - Jennifer Hickenlooper
Jennifer Hickenlooper
October 13, 2020 | Read Time: 8  minutes

Current Time Inside Cache Tag Helper: 10/4/2022 5:46:16 PM and Model.reportId = 1598

When healthcare organizations implement new IT solutions or upgrade existing ones, they want implementation partners who can help them successfully navigate the change and hit the ground running. To find out which services firms are most consistent in delivering implementation success, KLAS interviewed organizations that have recently used a firm for implementation leadership (i.e., consultants and project leadership were provided, either overall or at the project management level). Their insights can help your organization decide which implementation partner is right for you.

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Current Time Inside Cache Tag Helper: 10/4/2022 5:46:16 PM and Model.reportId = 1598

Key Findings:

  1. Firm Landscape
  2. Strategic Expertise from S&P Consultants Drives Positive Outcomes for Cerner Implementations
  3. Partnership from S&P Consultants and Cumberland Results in Smooth Implementations
  4. Changes from Cerner Having Positive Impact on Early Adopters; Some Issues Still Linger
  5. Most Firms a Safe Bet for Epic; Accenture and Deloitte Less Consistent but Take on Some of the Most Complex Engagements
  6. 100% of Galen, Oxford, Prominence, and Chartis Clients Say Their Firm Exceeded Expectations
  7. Focused MEDITECH Firms Engage and Navin, Haffty & Associates Deliver Strategic and Technical Expertise
  8. Huron & Santa Rosa Consulting Inconsistent at Execution
author - Elizabeth Pew
Elizabeth Pew
author - Jess Wallace-Simpson
Jess Wallace-Simpson
author - Mary Brown
Project Manager
Mary Brown
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.