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Interoperability 2020—Post-Acute and Behavioral Health Interoperability 2020—Post-Acute and Behavioral Health
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Interoperability 2020—Post-Acute and Behavioral Health
A First Look at Carequality and CommonWell Early Adopters

author - Coray Tate
Coray Tate
author - Natalie Jamison
Natalie Jamison
author - Jonathan Christensen
Jonathan Christensen
November 12, 2020 | Read Time: 5  minutes

Current Time Inside Cache Tag Helper: 10/3/2022 9:15:36 AM and Model.reportId = 1859

Since it was established in November 2018, the CommonWell-Carequality connection has been utilized mostly by acute and ambulatory care organizations. More recently, post–acute care (home health, hospice, long-term care) and behavioral health organizations have started to connect to the national networks; the large majority of these early adopters find the connection valuable. This report—KLAS’ first on interoperability in the post–acute care and behavioral health markets—examines which vendors are connected today and the level of usability achieved by their most advanced customers.

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Current Time Inside Cache Tag Helper: 10/3/2022 9:15:36 AM and Model.reportId = 1859

Key Findings:

  1. Netsmart and MatrixCare (Brightree) Leading Out in Adoption; Much Progress Still Needed
  2. Netsmart Customers Report Strongest Usability of Outside Data; More Automation Needed from Homecare Homebase and MatrixCare (LTC)
  3. Early Adopters See Value in Their Connections
  4. Little Effort Required to Connect; Adoption Slow as Other Barriers Still Exist
  5. Vendor Bottom Lines
author - Elizabeth Pew
Elizabeth Pew
author - Natalie Jamison
Natalie Jamison
author - Natalie Jamison
Project Manager
Natalie Jamison
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.