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Medical Transcription Services Organizations (MTSO) 2008

Medical Transcription Services Organizations (MTSO) 2008

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Provider organizations are faced with growing dictation volumes, a shrinking transcription labor force, and rising costs. As a result, many providers are choosing to outsource some or all of their transcription work to medical transcription services organizations (MTSOs).

There are differences among MTSOs in the technology and tools, the services provided and the price points. The lines are blurring between speech recognition vendors and traditional transcription service vendors as product offerings become more vertical and well-rounded.

KLAS interviewed more than 400 healthcare providers for this third annual Medical Transcription Services Organizations study.

Professional services vendors qualifying for ranking in this 425 page report were Acusis, CBay, DTS America, Encompass, Focus Infomatics, Heartland, MedQuist, Spheris, SPi, Sten-Tel, Superior Global, Transcend, and TransTech.

Early findings were also included for AssistMed.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.