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Orbita 2023
Improving Patient Engagement through Conversational AI
Author
Adam Cherrington
Author
Taelin Bryan
Consumer-facing solutions are quickly becoming a healthcare essential because they can facilitate better care quality for patients and improve administrative and operational efficiency for clinicians and staff. Orbita automates patient-provider communications and workflows—before, during, and after care. Further, its virtual assistants and conversational AI are intended to streamline routine tasks and help patients navigate their care journey. This report examines the experience of Orbita customers.
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Key Findings:
- Orbita Customer Experience: An Initial Look
- Points to Ponder
- Orbita: Company Profile at a Glance
- Solution Technical Specifications (provided by Orbita)
Project Manager
Robert Ellis
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.