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PACS 2023 PACS 2023
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PACS 2023
Consolidation & Replacements of Aging & Legacy Systems Drive Market Shifts

author - Monique Rasband
Monique Rasband
author - Sidney Tate
Sidney Tate
author - Spencer Corbett
Spencer Corbett
November 30, 2023 | Read Time: 17  minutes

The PACS market is in flux—about one in five organizations interviewed by KLAS in the last two years is planning to replace their PACS, and more report they would replace their system if given the opportunity. This market shift is driven largely by organizations (1) replacing aging/legacy technology with go-forward platforms, (2) consolidating platforms, and (3) continuing to move toward unified enterprise imaging strategies. Organizations replacing their PACS are seeking vendor partners with a vision for the future and a strong commitment to innovation. This report examines 90 recent PACS purchase decisions validated by KLAS between September 2021 and September 2023 to understand why certain vendors are being considered, selected, and replaced in this dynamic market.

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Note: Decisions primarily come from organizations that manage more than 50,000 studies annually (the market actively tracked by KLAS).

Key Findings:

  1. Sectra Leads the Market in Considerations & Selections
  2. One in Three Philips IntelliSpace PACS Customers Looking to Move to Vue PACS amid Migration Challenges; GE HealthCare Sees Many Replacements with Few Serious Considerations
  3. Visage Imaging Gains Significant Momentum among Large Health Systems
  4. Change Healthcare & Fujifilm Highly Considered by Both Large & Small Organizations but Selected Less Frequently
  5. Intelerad & AGFA HealthCare See Moderate Purchase Energy & Replacements; Merative Has Less Energy as Market Waits to See Results of Acquisition
  6. INFINITT Considered & Selected by Small Organizations More Often than Large
author - Sarah Hanson
Sarah Hanson
author - Breanne Hunter
Breanne Hunter
author - Sydney Toomer
Project Manager
Sydney Toomer
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

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