Enterprise Physician Scheduling 2021
Who Delivers Best For Enterprise Customers?

Author
Tanya Egbert

Author
Emily Paxman

March 18, 2021 | Read Time: 8 minutes

In the last year, physician scheduling vendors have made great strides in providing enterprise scheduling that drives tangible outcomes for provider organizations. This report specifically examines the experience of organizations using physician scheduling solutions in an enterprise context, defined as using a scheduling solution to not only view schedules but also build them across at least three departments in one or more facilities. Which vendors can scale, how well do their reporting and dashboards drive insights, and which vendors are delivering desired outcomes?

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HIT Companies

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Key Findings:

For True Enterprise Scheduling, QGenda Advanced Scheduling and Lightning Bolt Are the Most Proven
Lightning Bolt Drives Broad Outcomes Most Consistently
More Complex Deployments Result in Greater Difficulty with Reporting & Dashboards
Most Vendors Seen as Partners; UKG (Kronos) Less Consistent
Vendor Bottom Lines

Writer
Amanda Wind Smith

Designer
Jess Wallace-Simpson

Project Manager
Natalie Jamison

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.