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A Paradigm Shift

February 17, 2012

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In some ways, Paragon is like McKesson’s growing teenager: McKesson is investing a lot of money in Paragon and it is developing rapidly and starting to get a deep voice, but some elements are not fully developed or have just recently bloomed. The increased multimillion dollar investment in Paragon was announced in December 2011 as part of McKesson’s Better Health 2020 strategy; the rapid growth is seen in the fact that Paragon’s customer base has nearly quadrupled over the last five years and in the accelerated delivery of Paragon functionality; the immaturity is manifest with product gaps in ambulatory, HR, and physician documentation (which was recently released in December 2011) and weaknesses with ED and lab.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.