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Secure Communication 2017

Secure Communication 2017
The Realities of Secure Communication Platform Adoption

Authored by: Paul Hess and Paul Warburton December 2017 | Read Time: 6 minutes

The main focus of this report is to examine the performance and adoption of secure communication platforms. Thus, in gathering feedback on clinical collaboration tool deployment, nurse/physician adoption, and impact on care team communication, KLAS spoke specifically to organizations with the most developed secure communication strategies. Feedback on these areas is thus limited to a smaller field of vendors. As a secondary focus, sections of this report also include performance feedback regarding standard secure messaging solutions. This feedback comes from vendors’ broader customer bases.

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Key Findings

  1. Nurse-Focused Solutions See Broader Deployment of Clinical Collaboration Tools
  2. Vendor Bottom Lines
  3. Vocera Collaboration Suite and TigerText Make It Easy to Loop in the Inpatient Care Team
  4. Telmediq Stands Out for Superior Relationships, Technology
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.