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Telehealth Performance 2022: What Is the State of Telehealth Post-Pandemic?
Telehealth Performance 2022:
What Is the State of Telehealth Post-Pandemic?
July 2022
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Telehealth Ecosystem 2021: Understanding the Rapidly Evolving Landscape
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Caregility: Emerging Technology Spotlight 2020
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Current Time Inside Cache Tag Helper: 8/16/2022 12:42:58 PM
EvProductId = 218239
ProductId = 14661

Overall Score    Filtered view: All ##.#   Segment Average ##.#

Average for Virtual Care Platforms (Non-EMR) ##.#
50
 
100
Software Average for KLAS Rated Products ##.#

Single Physician

The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.

Component

Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.

Limited market share

This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.

Not primary

Solution is not the vendor’s lead product in the category but may still be purchased.

Regional

Solution for which the majority of data comes from organizations located in the same, small geographical area.

Superseded

Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.

Emerging technology

Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.

Market Energy

This is an indication of the relative considerations of Market Energy within the shown products from the

Decision Insights KLAS Data

Market Energy Levels:

Low Market Energy
Medium Market Energy
High Market Energy
Not Enough Data

Org Sample Size

  • n = total survey sample size
  • u = # of unique organizations surveyed
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Related Articles
Article
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Investing in the Virtual Care and Remote Patient Monitoring Market
25 August 21    |   Dale C. Van Demark and McDermott Will & Emery
Virtual care and remote patient monitoring technologies represent an opportunity for innovators and investors alike that could make healthcare more patient-centric.
Article
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A Rose from the Pandemic: The Future of Telehealth
17 March 21    |   Adam Cherrington and Dan Czech
Telehealth was definitely a silver lining in the storm that was COVID-19. But how does telehealth look now, and how is the future of telehealth starting to take shape? 
Article
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eTech Insight – Evaluating the Risks of Emerging Technology in Healthcare
09 October 20    |   Mike Davis
Emerging technology companies in healthcare have smaller customer bases and require a different research model to provide accurate product insights and risk factors. KLAS created Spotlight research to
Article
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eTech Insight – Telehealth Continues to Advance in High-Risk Market
25 August 20    |   Mike Davis
COVID-19 has forever changed primary healthcare delivery. To survive financially, physicians have had to quickly learn and implement telehealth solutions.
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Related Reports
Performance
KLAS article icon
Telehealth Ecosystem 2021
20 May 21    |   Adam Cherrington and Ciera Walker
The COVID-19 pandemic greatly accelerated healthcare delivery organizations’ adoption of telehealth and virtual care technologies. As these organizations scrambled to meet the immediate demand, they quickly implemented solutions that often required few resources and met focused needs. At the same time, vendors quickly pivoted to either develop dedicated telehealth products or add telehealth capabilities to existing offerings, creating a sea of options. This study, along with additional deep-dive content on KLAS’ website , shows which vendors report the broadest telehealth capabilities and aims to help organizations navigate different options as they look to consolidate systems and define their long-term telehealth strategy. For reader ease, links to relevant online content are provided where applicable. Note that the vendor-capability data in this report is based on vendor-reported information.
Emerging Technology
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Caregility
24 April 20    |   Doug Tolley and Sam Eaquinto
This Spotlight report focuses on Caregility, an inpatient telehealth video platform. KLAS Spotlight reports draw on the feedback of early adopters to answer common questions provider organizations have when considering emerging, disruptive, or innovative technology. By revealing which product features and functionalities are actually in use, exploring customers’ expected outcomes, and capturing early satisfaction data, Spotlight reports make it possible for provider organizations to separate fact from fiction.
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