Caregility Cloud Commentary
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User Commentary
Caregility is a really good strategic partner. They are amazing.
We chose Caregility Cloud because Caregility seemed to have a little more polish in their customer...
Caregility did a phenomenal job with training. We were very impressed. They seemed very organized...
Caregility Cloud is a very solid platform. We have run into a few hiccups with firmware updates, but...
Caregility has partnered well with us, but we have had some trouble with their hardware lately. They...
At the time we chose them, Caregility Cloud was affordable and toward the top end of what was...
My recommendation of Caregility Cloud would depend on where someone is in their telehealth road map,...
I would not say that Caregility is timely, and I would not say that they're the worst vendor we work...
We are just evaluating right now. We are looking at changing our entire health system over to one...
Caregility needs more technology enablement and a more seamless experience. Additionally, they need...
I'd like to see Caregility improve some of their AI offerings. They're kind of delving into the AI...
We have some clinical resources who come on-site anytime we need them to train our clinicians and...
I would buy Caregility Cloud again. It's a high-quality camera. It has very good audio, so we can...
Caregility Cloud is maybe still part of the long-term plan. We merged with another health system,...
We have some dedicated technical resources we can reach out to if we need somebody immediately. We...
Everything is expensive. There's no doubt that cameras and software are expensive, and I'm not...
We had a really good clinical and analytical discussion with our EHR vendor and Caregility in terms...
We have opted to buy Caregility's equipment because it's 100% backed. If I have a camera that goes...
The Caregility training seems to be a little basic, and it isn't always very applicable to our...
Caregility is very good and responsive when resolving issues. They're very willing to engage, and...
Caregility bends over backward for us. When money is an issue, we have other suggestions, or vice...
Caregility understands that technology changes all the time. Telehealth may be exactly what we need...
Caregility Cloud is a fairly easy-to-manage solution. It’s easy on our side to manage lots of...
Most of what our practice really is looking for now is more AI-enabled features, which the...
With Caregility, you have 24/7 tech support, and when you're talking to somebody, they understand...
Caregility Cloud is definitely not the most expensive solution. But the general feeling that I get...
We just had a module go live, and Caregility came on-site. Even though we have webinars, videos, and...
We're evaluating other companies, but we're just not sure whether they're going to be better than or...
We've had a lot of frustrations lately with Caregility’s support, particularly with deployments at...
We have a good partnership with Caregility. We have contacts who help us. Not everyone is always...
Caregility’s training materials are great if we're using the system for the exact use case that they...
For a company that sticks specifically to the hardware and the basic elements of telemedicine,...
In the general scheme of things, Caregility Cloud does exactly what is needed for telemedicine....
The equipment for Caregility Cloud is pretty stable, and the platform is super easy to use. The...
If we were starting over, I would do an RFP and learn more about what other products are out there,...
If we have a patient in one of our hospitals that needs a consultation from a specialist who is not...
Caregility Cloud is really a great way for our remote monitoring team to have eyes on the physical...
Caregility’s support people are good. And even when they have any technical issue, they are really...
Caregility is working on some use of AI that might help sitters get alerts. They have some of this...
I’d like Caregility to keep bringing new ideas and solutions to customers, to continue getting...
Whenever Caregility asks me to be a referral, I do it. I appreciate them. They've been a good...
The financial cost of Caregility is a challenge. It's hard because they're a company just like we...
We haven't had to do a lot of training recently because we've been so embedded with Caregility. But...
Caregility has a lot of vision. But things are changing so fast. There's so much more we can do with...
It's possible that Caregility Cloud is part of our long-term plans. I'm not going to say 100% one...
Our salesperson has been with us from the beginning. They were here recently and wanted to make sure...
I would not buy Caregility Cloud again because of the vendor's development output and timeline....
I don't see that Caregility's product has changed so dramatically that we need training, and that's...
Caregility is slipping. I just think they're not aware of the competition in the market, so there's...
Caregility Cloud is our current footprint serving as a backup, but we envision going in a different...
Caregility Cloud is a good fit for our organization. It is a useful tool that provides a needed...
Caregility sometimes overpromises and underdelivers. There are a lot of internal struggles with...
Caregility could be more transparent and have better documentation on new releases. Additionally,...
Caregility's support is hit or miss depending on the type of problem we report, who is assigned, how...
We needed a feature on the Caregility Cloud portal that would provide an open authorization for an...
We have a really good relationship with Caregility’s salespeople, support people, and executive...
I have been happy with Caregiliyt's ability to jump in and tell us about new features and how to use...
We have a partnership with Caregility to look at different strategies and new equipment that we...
I haven’t heard any complaints about Caregility, so I’m assuming that everybody is pleased with...
Caregility has been a great partner. We have had some trouble with different hardware, but...
There are some features that have been in development for a long time that I wish were live already,...
When things change, we have to ask the vendor questions and work through that kind of stuff....
The vendor has overpromised on a lot of their design and innovation. Their customer support is not...
We have had a terrible time with Caregility. When we have broken equipment, the replacement has...
There are some AI functions that Caregility hasn't quite developed out yet. We would like voice...
I would buy Caregility Cloud again. I think the vendor is charging properly for what they are doing....
The system's new cameras are great. They are easy to install. I think setting up those cameras is...
The system has been implemented properly for what our organization has integrated. There is nothing...
Caregility keeps their promises. It just takes a very long time for us to get anything out of them....
Caregility's road map isn't matching what it needs to right now, but Caregility Cloud has come a...
A while ago, Caregility identified an issue, and they said they would fix it instead of trying to...
Caregility does a pretty decent job with upgrades. Their upgrades are a lot better than they were a...
Caregility has been pretty decent about not charging for every little thing. We met with them...
From a patient safety perspective, when there are staffing challenges in a unit, remote monitoring...
We need to know whether Caregility is using or planning to use any AI or similar technology in the...
Caregility does regular updates, and they will even tell us when we have a camera down that we might...
Caregility Cloud does seem fairly simple for the users to engage with, but it would be helpful to...
We are not doing as much as we want with Caregility Cloud, but we are using it where we see it being...
Caregility may not always keep their promises on the timeline that we want them to, but they still...
We have had problems with Caregility's equipment having issues or going bad much sooner than we...
Caregility Cloud has a nice functionality where it texts people about paying their bills. That helps...
Caregility is always scoping the next thing and being innovative. They are looking to where there...
We don't have very many issues with Caregility’s product at all. And when we do, they are resolved...
Upgrades for Caregility Cloud are seamless. And Caregility has training classes for the admins who...
Caregility has people who come on-site if we have issues. Another one of our vendors does not do...
Caregility gives us all kinds of access to the admin portals for the technical folks who are...
With Caregility, we are still dealing with some HL7 things that haven't been converted over to FHIR....
When we went live on the system several years ago, Caregility didn't have a lot of people to do...
We don't currently have any technology in place for an acute hospital-at-home program. While there...
We don't have a large need for training, but when it is required, Caregility is very responsive and...
We have the system integrated with our EHR, and it works quite well. The system's integrations have...
I think Caregility is one of the better vendors out there, and their support is very good. The...
The system's price is on the higher side, but based on our past experiences with other systems,...
In the past, we had a high level of engagement with Caregility's executive team, especially as we...
Caregility could improve the system's medical check functionality and enhance the analytics within...
We use Caregility's system for patient safety. The solution meets all of our needs. Our management...
Caregility's equipment isn't as good as the equipment of another system that we have. With...
Caregility's training is pretty good. The way the vendor promoted Caregility Cloud was very good....
We are very satisfied with Caregility because we use their system to keep patients safe. We really...
I would like to see Caregility add more languages to the system. I requested a few particular...
We haven’t tackled interfacing yet, such as doing our documentation through Caregility Cloud’s...
We call Caregility for everything. There isn't a lot of proactivity from them, but we haven’t needed...
Caregility Cloud is a little expensive for what we get, but I would definitely recommend Caregility...
Caregility needs to build tighter relationships with peripheral industries and partner with other...
Eventually, Caregility will need to revisit the cost of their infrastructure. As new vendors enter...
The main challenge we face with Caregility Cloud integration is the time to resolution. There is an...
I like the fact that Caregility Cloud is a comprehensive solution that covers nearly all virtual...
Caregility is very personable and engaging. I have nothing but great things to say about them. Their...
Caregility Cloud is a pretty expensive solution. Caregility charges us for a lot of things.
Caregility Cloud is a contender for possibly replacing our telesitting solution in the future...
Caregility has been struggling from a growth perspective. They seem to be a little bit...
Commentary Summary
Comment Type Breakout