Credentialing 2022
18 October 22
| Emily Paxman and Niel Oscarson
Credentialing management has historically required dozens of spreadsheets, manual data entry, and painstaking monitoring of multiple payer, state, and national databases—causing significant inefficiencies and expenses. Vendors providing credentialing software and/or services promise major efficiency gains for healthcare organizations, but not all offerings are equally effective. This report examines three strong predictors of efficiency—the use of automations, strong credentialing workflows, and vendor partnership/guidance—to determine how well vendors are living up to their promises.
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VP/Other Executive
Product
With clinicians managing their own credentials, practitioner...
VP/Other Executive
Relationship
One of the vendor's executives issued a letter of apology earlier this...
VP/Other Executive
Product
When the vendor pushes an upgrade, it breaks something else. Every...
VP/Other Executive
Product
The vendor hasn't kept their promise to improve the reporting...
VP/Other Executive
Operations
The reporting system in CredentialStream is by far the least...
VP/Other Executive
Relationship, Product
I want HealthStream to listen to their customers and really think...
VP/Other Executive
Relationship
The email support people respond within a couple of hours. On our...
VP/Other Executive
Relationship, Operations
With the implementation, the vendor was very good at making sure that...
VP/Other Executive
Loyalty
There are no outcomes from using the product that have benefited me....
VP/Other Executive
Product
In order for the product to work appropriately, we have to have bridge...