Credentialing 2022
18 October 22
| Emily Paxman and Niel Oscarson
Credentialing management has historically required dozens of spreadsheets, manual data entry, and painstaking monitoring of multiple payer, state, and national databases—causing significant inefficiencies and expenses. Vendors providing credentialing software and/or services promise major efficiency gains for healthcare organizations, but not all offerings are equally effective. This report examines three strong predictors of efficiency—the use of automations, strong credentialing workflows, and vendor partnership/guidance—to determine how well vendors are living up to their promises.
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Analyst/Coordinator
Operations, Product
In CredentialStream, what we struggle with is garbage in, garbage out;...
Analyst/Coordinator
Operations
A lot of HealthStream’s trainings are recorded video sessions that we...
Analyst/Coordinator
Culture, Relationship, Product
The CredentialStream database has potential and could be awesome if it...
Analyst/Coordinator
Relationship, Product
HealthStream doesn’t listen. They do monthly enhancements to the...
Analyst/Coordinator
Culture
When our organization had the sales pitch from HealthStream, the...
Analyst/Coordinator
Relationship
Support options are there, but HealthStream is just not helpful. Once...
Analyst/Coordinator
Product
If we are looking to do a particular thing in CredentialStream, we...
Analyst/Coordinator
Loyalty, Value
We have to keep spreadsheets because we don't trust the data that...
Analyst/Coordinator
Loyalty, Relationship, Product
We have tried to look for the positive with CredentialStream. We have...
Analyst/Coordinator
Loyalty, Product
The CredentialStream database has been incredibly challenging for us....