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Subject Expert

Benjamin Cassity
Research Director
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Overall Score Filtered view: ##.# Segment Average ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
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- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
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- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
Latest Comments See all (10) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
CMO
Relationship
When Caravan Health lays out the road map at the beginning of the year...
CMO
Services, Value
Initially, Caravan Health was a lot better with financial returns....
CMO
Relationship
We work with a lot of people at Caravan Health. We have people who we...
Manager
Relationship, Services
A lot of times the feedback we get from Caravan Health is not...
Manager
Relationship
The only tricky thing with the staff from Caravan Health is we have...
Manager
Relationship
The Caravan Health staff members are really great in terms of...
Manager
Value
The last couple of years have been closer to the lower side in terms...
CEO/President
Relationship
We have been with the firm for quite a long time. Although the firm...
CEO/President
Relationship
We have actually done quite well with the financial returns through...
CEO/President
Loyalty
Generally, Caravan Health exceeds our expectations, but maybe not...