Middle East & Africa EHR 2024
23 February 24
| Everton Santos and Spencer Corbett
Over the last five years, the Middle East and Africa healthcare IT markets have expanded and evolved. The Middle East has seen consistent energy around EHR investment and digital transformation, with 10–15 purchase decisions being made annually. Energy in Africa has fluctuated year over year, impacted by some very large regional purchase decisions. When selecting an EHR vendor partner for the digital journey, organizations almost always consider other clinical, administrative, and financial functionalities in addition to the core EHR capabilities the vendor provides. This report both provides an update on EHR vendor performance and market share and offers KLAS’ first holistic look at EHR vendors’ broader portfolios in the Middle East and Africa, specifically highlighting the adoption and performance of ancillary EHR modules.
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CEO/President
Product
There are some aspects of the system that are solidly baked into the...
CEO/President
Loyalty, Operations
If we could go back, we definitely would choose a different pathway...
CEO/President
Operations
The project was challenging. Oracle Health has a reference model for...
CEO/President
Value
The costs were pretty predictable. I have no complaints there.
CEO/President
Operations
I didn't like Oracle Health’s implementation framework. Their approach...
CEO/President
Operations
I would expect more from the vendor in terms of helping a hospital...
CEO/President
Operations
Our trainers were mostly the superusers we trained locally. The...
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Product
We seem to have been able to integrate with everything and to be able...
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Product
Sometimes the frontline staff members have a different view because...
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Relationship, Product
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