Millennium PowerChart (Global) Commentary
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Everton Santos
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VP/Other Executive

Loyalty, Operations, Product

We moved Millennium PowerChart from on premises to the cloud to automatically get updates because...

Jun 2024
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VP/Other Executive

Culture, Relationship

Sometimes we really have to work hard to make Oracle Health fulfill their promises, but they do keep...

Jun 2024
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VP/Other Executive

Loyalty

Oracle Health meets all the basics for our localization needs, but as the market evolves, we are...

Jun 2024
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CIO

Product

In terms of product quality, Oracle Health rates very close to the top of the scale. Also, Oracle...

Jun 2024
||
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CIO

Product

We like Millennium PowerChart's new design around the clinician's workflow and the fact that Oracle...

Jun 2024
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CIO

Value

Millennium PowerChart's downfall is the nickel-and-diming over the different features. They charge...

Jun 2024
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Manager

Relationship

Millennium PowerChart has all the relevant clinical content that allows for a complete workflow. The...

May 2024
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Manager

Relationship, Product

The vendor could improve the speed at which updates and corrections to the solutions are released....

May 2024
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CIO

Relationship, Relationship, Product, Product

Oracle Health has localized their solution to meet most of our country-specific workflow needs....

May 2024
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CIO

Loyalty, Loyalty, Product, Product

In Millennium PowerChart, there are a lot of ways for users to do the same things, and that can...

May 2024
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CIO

Operations, Operations

When it comes to training, users need to know what they are after instead of having Oracle Health...

May 2024
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CIO

Relationship, Relationship

The best thing about working with Oracle Health is that their executives have a good relationship...

May 2024
||
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Director

Operations, Operations

The implementation of Millennium PowerChart was a long journey. Near the end, there was a lot of...

May 2024
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Director

Operations, Operations

During implementation, to a point, Oracle Health was helpful in identifying our targets and solving...

May 2024
||
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Director

Product, Product

The concern from my team is more about the core aspects of Millennium PowerChart rather than the...

May 2024
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CIO

Product, Product

A lot of EPRs are workflow-based. In Millennium PowerChart, we generally need to know a lot about...

Apr 2024
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CIO

Product, Product

At the moment, particularly with the Oracle takeover of Cerner, the roadmap is in a state of flux ....

Apr 2024
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CIO

Relationship, Relationship

Oracle Health tends to conceal known issues. They wait until we find the issues ourselves, and then...

Apr 2024
||
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CIO

Relationship, Relationship

The transition to Oracle Health has undoubtedly introduced some logistical and administration...

Apr 2024
||
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Director

Loyalty, Loyalty

We would probably buy the product again, but we would do a lot more market research before jumping...

Apr 2024
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Director

Culture, Culture, Value, Value

Millennium PowerChart is very expensive. The invoicing aspects are very complex. I would change...

Apr 2024
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Director

Operations, Operations

Because we are such an established site, we don't have too much training. However, we have new staff...

Apr 2024
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Director

Product, Product

Oracle Health tends to close off Millennium PowerChart so that we can't integrate it easily with...

Apr 2024
||
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Director

Loyalty, Loyalty, Relationship, Relationship

Oracle Health’s road map seems good. I expect Millennium PowerChart to get a lot better. I think...

Apr 2024
||
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Director

Relationship, Relationship

Oracle Health’s proactive service has been pretty bad. When there is a known bug, I would like them...

Apr 2024
||
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Director

Product, Product

My likelihood of recommending Millennium PowerChart is good. The design, stability, and reliability...

Apr 2024
||
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Director

Product, Product

Oracle Health has been okay in terms of localizing Millennium PowerChart to meet our...

Apr 2024
||
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Director

Operations, Operations

Some of the vendor's teams are good, but the day-to-day service for issues and incidents is pretty...

Apr 2024
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Director

Product, Product

Since the vendor was still Cerner, they have been promising a new integration engine, and we are...

Apr 2024
||
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Director

Relationship, Relationship

The vendor's resources and expertise are very thin. They have been whittled away, and there are some...

Apr 2024
||
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Director

Product, Product

Cerner needs to improve the user experience. The graphical user interface is now even more outdated....

Apr 2024
||
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Director

Operations, Operations

The implementation services are quite good. However, Oracle Health could have a better understanding...

Apr 2024
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Director

Relationship, Relationship, Product, Product

In terms of meeting our country-specific needs, the product is not a disaster, but it is also not...

Apr 2024
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VP/Other Executive

Loyalty, Loyalty, Product, Product

The clinical usability of Millennium PowerChart is not good. Or at least the feedback is not good....

Apr 2024
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VP/Other Executive

Relationship, Relationship, Product, Product

We have had a couple of upgrades that have broken all our internal processes in the last while;...

Apr 2024
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VP/Other Executive

Culture, Culture, Relationship, Relationship, Product, Product

Millenium PowerChart doesn't work as well as Oracle Health promoted it to work, but if we want to...

Apr 2024
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VP/Other Executive

Product, Product

Millenium PowerChart is awful at supporting our integration and interoperability goals. Oracle...

Apr 2024
||
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VP/Other Executive

Relationship, Relationship, Product, Product

Millenium PowerChart is very reliable. It is very stable apart from when Oracle Health upgrades it...

Apr 2024
||
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VP/Other Executive

Product, Product

The ease of use for end users is low unless they are using PowerChart Touch, and then it is off the...

Apr 2024
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VP/Other Executive

Loyalty, Loyalty

I would like Oracle Health to really accelerate the replatforming of the product to be truly cloud...

Apr 2024
||
(0)
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CIO

Culture

We have had certain things put into our Cerner contract that give us additional support. That isn’t...

Feb 2024
||
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CIO

Product

What we have achieved with Millennium PowerChart is amazing, and I have met all my needs through the...

Feb 2024
||
(0)
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CIO

Relationship, Operations

If someone wants to deploy Cerner's system, they have to have a strong team and strong IT leadership...

Feb 2024
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CIO

Culture

Cerner will give us SLAs, but they won't give us financially driven SLAs. In other words, if they...

Feb 2024
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CIO

Operations, Product

Before Millennium PowerChart, we came from a very open system. From a change management perspective,...

Feb 2024
||
(0)
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CIO

Product

Cerner needs to come up with some better propositions for the private sector. They rely a lot on...

Feb 2024
||
(0)
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CIO

Loyalty, Relationship

We have been forgotten by Oracle Health. They have dropped us, whereas for some time we endeavored...

Jan 2024
||
(0)
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CIO

Relationship

A lot of Oracle Health’s personnel have changed. The vendor had a pretty big cleanout several years...

Jan 2024
||
(0)
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CIO

Product

Oracle Health is quite constrained because of the government department they have to act through,...

Jan 2024
||
(0)
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CIO

Loyalty

Oracle Health's technology is good because they have new AI features. If we implement AI, that will...

Jan 2024
||
(0)
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CIO

Relationship, Value

Oracle Health's support team fully helps us but not in a timely manner. With Oracle Health, we are...

Jan 2024
||
(0)
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Analyst/Coordinator

Product

Millennium PowerChart's 2012 version was good for most care providers. However, many aspects of the...

Jan 2024
||
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Analyst/Coordinator

Operations

The quality and effectiveness of initial and ongoing training were not up to our expectations. The...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship

The service team never was proactive, so we had to report every incident.

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

I received many complaints frequently about a certain issue.

Jan 2024
||
(0)
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Director

Relationship

Receiving feedback for the most complex problems takes a long time. The support needs to be more agile....

Dec 2023
||
(0)
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Director

Product

The vendor didn't develop the revenue cycle. We ended up having to develop another system for the...

Dec 2023
||
(0)
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Director

Relationship

Our main director is excellent. They try to meet any of our needs when we need help with critical...

Dec 2023
||
(0)
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Manager

Relationship, Product

We are doing a major transformative project with Oracle to use more of the product in terms of...

Dec 2023
||
(0)
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Manager

Relationship, Product

We find corners where the vendor is surprisingly underdelivering because they have this big US...

Dec 2023
||
(0)
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Manager

Product

There are little weird design decisions in Cerner's system. Even in terms of usability, Cerner is...

Dec 2023
||
(0)
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Nurse

Product

Cerner needs to improve the system's integration with existing equipment and machines.

Dec 2023
||
(0)
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Manager

Culture

Right now, if we want to buy any additional products or licenses from Cerner, that process could...

Nov 2023
||
(0)
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Manager

Operations, Product

The upgrades Oracle Health sends out every year are very challenging. I can't see my satisfaction...

Nov 2023
||
(0)
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Manager

Relationship

When we call Oracle Health's immediate response center, the support we get is pretty good, but there...

Nov 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

We are kind of satisfied with Cerner, but the heart always wishes for something more. The times...

Oct 2023
||
(0)
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Analyst/Coordinator

Relationship

At a technical level, the vendor is pretty good if we have any issues, such as if there is a crash...

Oct 2023
||
(0)
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Analyst/Coordinator

Loyalty, Operations, Product

I'm engaged in deploying and implementing a new documentation methodology promoted by Cerner called...

Oct 2023
||
(0)
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Analyst/Coordinator

Culture, Relationship

Our organization has an annual maintenance contract with Cerner, and Cerner has a different...

Oct 2023
||
(0)
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Manager

Product

Patient care has to be proactive and have high-quality standards. If we had standardized solutions...

Oct 2023
||
(0)
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Director

Relationship, Product

Anything we need from Cerner, they can customize for us. The product is very friendly. If we need a...

Oct 2023
||
(0)
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Director

Product

I would like Cerner to work on AI tools. For example, if I wanted to treat a diabetic patient, an AI...

Oct 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

Oracle Health needs to invest more on the innovative, technological side. There is no innovation...

Sep 2023
||
(0)
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Analyst/Coordinator

Loyalty, Value

We don't see too much training and would like to see more. For private organizations, I would not...

Sep 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

Oracle Health could focus on usabililty and performance as the most important improvements that...

Sep 2023
||
(0)
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Physician

Product

The thing we like about the product is that we can build our own structures inside. Millennium...

Aug 2023
||
(0)
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Physician

Product

An improvement we would like to see Cerner make is with the user interface. It is not getting...

Aug 2023
||
(0)
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CIO

Product

Cerner could develop a more modern and robust architecture to eliminate the Citrix farm layer to...

Aug 2023
||
(0)
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Director

Product

Major HIS vendors, such as Oracle Health, require a significant change in HIS architecture,...

Aug 2023
||
(0)
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Physician

Loyalty, Relationship, Product

Things are going fine with the product. No serious adverse events or breakdowns have occurred. But I...

Aug 2023
||
(0)
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Physician

Loyalty, Product

We are working with old code. We were promised for the longest time that Cerner was going to migrate...

Aug 2023
||
(0)
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Physician

Relationship

One thing that is good with Oracle Health is that although I don’t meet with their leaders very...

Aug 2023
||
(0)
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Physician

Operations

The implementation was excellent. The product had a learning curve, but after the learning curve,...

Aug 2023
||
(0)
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Physician

Relationship, Product

Whenever the potential for integration is there, Cerner does an integration. If the potential is not...

Aug 2023
||
(0)
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Physician

Operations, Product

Cerner started with a vanilla build that came directly from another country. When we started with...

Aug 2023
||
(0)
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Physician

Operations

In terms of driving our hospital's adoption of the EMR, Cerner is doing extremely well. The vendor...

Aug 2023
||
(0)
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Physician

Product

Cerner's product is the best of all of the third-party solutions; all of the data from the product...

Aug 2023
||
(0)
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Director

Loyalty, Product

Millennium PowerChart is fit for what we do. I can't complain about what it does for us. But our...

Jul 2023
||
(0)
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Director

Relationship

We do some little projects with Cerner, and there are some prices that go with those projects. But...

Jul 2023
||
(0)
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Director

Relationship

Oracle Health tends to keep their promises if they are given the opportunity. Our representatives...

Jul 2023
||
(0)
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Director

Relationship, Product

Oracle Health is a bit slower in terms of addressing our unique needs in our region. Some of the...

Jul 2023
||
(0)
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Director

Product

I would like Oracle Health to focus on the foundational blocks around integration and FHIR. I don’t...

Jul 2023
||
(0)
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Director

Loyalty, Product

With the integration with some of the different systems, like with the PACS and our systems for...

Jul 2023
||
(0)
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Director

Relationship

The acquisition hasn’t had much of an impact on us because the main players have stayed the same...

Jul 2023
||
(0)
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Director

Relationship, Operations, Product

We did an upgrade to our early-warning tool, and that has been a big body of work. Oracle Health has...

Jul 2023
||
(0)
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Director

Loyalty, Relationship

We still don't have the cloud-based platform. That platform would open up more possibilities. We...

Jul 2023
||
(0)
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Analyst/Coordinator

Relationship

With one of the upgrades that was taken, something got reset, and that issue created a patient...

Jul 2023
||
(0)
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Analyst/Coordinator

Product

Oracle Health could improve things from a physician-experience standpoint when it comes to...

Jul 2023
||
(0)
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Analyst/Coordinator

Relationship

We keep getting feedback whenever we do rollouts at different sites, and we hear the same complaints...

Jul 2023
||
(0)
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Analyst/Coordinator

Relationship

The vendor told us that we needed to give the physicians access to a utility tool in order to have...

Jul 2023
||
(0)
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Director

Operations, Product

The product is fairly intuitive. We get fewer and fewer calls about how to use it because there are...

Jul 2023
||
(0)
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Director

Relationship

We have contact with a representative from Oracle Health if there is an incident. They are always...

Jul 2023
||
(0)
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Director

Loyalty, Product

Our workforce doesn’t see the benefits of the product, so they don't use it to its full capacity....

Jul 2023
||
(0)
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Director

Relationship, Product

We get comments from people asking why the product can’t do certain things or why it takes so long...

Jul 2023
||
(0)
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Analyst/Coordinator

Product

Our experience with Millennium PowerChart has not been very good. When the vendor moved away from...

Jul 2023
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Operations, Product

The big hurdle was that physicians who were old and not computer savvy were not faster with the PC....

Jul 2023
||
(0)
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Analyst/Coordinator

Relationship

Nobody can have a 100% perfect system, but the vendor needs to keep certain promises or at least...

Jul 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

The physician experience has not evolved for the product. We have not seen anything that has...

Jul 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

We are finding that whenever the vendor takes out a certain component, the new component they put in...

Jul 2023
||
(0)
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CIO

Relationship, Product

I would like Oracle Health to work on AI mobility and to improve the functionality. I would also...

Jun 2023
||
(0)
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