Millennium PowerChart (Global) Commentary
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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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User Commentary

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Manager

Relationship

I want faster responses and more consistent answers. I want the vendor to actually have the...

Oct 2024
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Manager

Value

We would feel like we were getting our money’s worth if Oracle Health were not charging so much....

Oct 2024
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Manager

Relationship

I would like Oracle Health's support to actually help settle some of the requests we have. We have a...

Oct 2024
||
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Manager

Loyalty, Product

Millennium PowerChart has incredible functionality, but it is almost too complex to manage and...

Oct 2024
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Manager

Loyalty, Product

The biggest thing that we notice about Millennium PowerChart is that we implemented a US-based EHR...

Oct 2024
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Manager

Operations

People still use Millennium PowerChart wrong. I need a bit of guidance from Oracle Health about...

Oct 2024
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Manager

Product

Millennium PowerChart is one of the better aspects of what we are using for our EHR. If we look at...

Oct 2024
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Manager

Product

The user experience with Millennium PowerChart is not great; the system is not intuitive, but it is...

Oct 2024
||
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Manager

Relationship

We would like decent support from Oracle Health. Issues that arise quite often take a substantial...

Oct 2024
||
(0)
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Manager

Loyalty, Product

The acquisition of Cerner by Oracle Health definitely put things in motion. The vendor is changing a...

Oct 2024
||
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Manager

Loyalty

Oracle Health is very clear that we will never have the best niche applications from them, so we...

Oct 2024
||
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Manager

Culture, Loyalty, Relationship

We went with Cerner because of the flexibility. Cerner promised adaptability to the local market....

Oct 2024
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Manager

Product

We do a lot of mandatory reporting, and no vendor is delivering on one data collection for us. We...

Aug 2024
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Manager

Loyalty, Relationship

Cerner hasn't changed a lot locally, and we haven't seen much movement from them either. It seems...

Aug 2024
||
(0)
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Manager

Relationship

When we deal directly with Cerner in terms of new innovations and things like that, they keep their...

Aug 2024
||
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Director

Loyalty, Product

Aligning with the national platform is essential nowadays and is something that we still have not...

Aug 2024
||
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Director

Product

Epic has dramatically taken most of the clients in the US. We have seen many hospitals replace...

Aug 2024
||
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Director

Loyalty, Product

We have probably done the most frequent upgrades with Millennium PowerChart. I don't know how many...

Aug 2024
||
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Director

Loyalty

Millennium PowerChart is going through a major change now from a different company to another. I...

Aug 2024
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Director

Product

Although we have challenges with interoperability, the most important thing for me is Millennium...

Aug 2024
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Physician

Relationship, Product

Oracle Health meets some of our localized needs. But we have issues, for example, with dates in the...

Jul 2024
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Physician

Loyalty, Product

Millennium PowerChart has been a life changer since we implemented it years ago. Someone from the...

Jul 2024
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Physician

Operations

We don’t have issues with the training for Millennium PowerChart. We don’t receive regular training,...

Jul 2024
||
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Physician

Product

Oracle Health is making a great effort to integrate further, but some APIs are not being met. Oracle...

Jul 2024
||
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Physician

Relationship

The bureaucracy of Oracle Health has doubled since the merger. Before, we had team members who would...

Jul 2024
||
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Physician

Relationship

Oracle Health is proactive, and they offer a lot of solutions; unfortunately, those solutions don’t...

Jul 2024
||
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Physician

Relationship, Product

Cerner is trying hard, but they are still adjusting since the merger with Oracle Health, so it is...

Jul 2024
||
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Manager

Relationship

Some of the issues we have with Oracle Health are that, in the scheme of things with the worldwide...

Jul 2024
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Manager

Relationship

Cerner’s support for us as a client in a different country has been awful. We bought Cerner's FHIR...

Jul 2024
||
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Manager

Operations, Product

When there is a defect with Millennium PowerChart, Oracle Health says that it is a learning issue,...

Jul 2024
||
(0)
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Manager

Product

Oracle Health is okay. There are pros and cons to them. We have a client manager that I do all the...

Jul 2024
||
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Manager

Product

Millennium PowerChart doesn't like talking to anything else. It is designed that way for...

Jul 2024
||
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Manager

Loyalty

Cerner hasn't changed much in many years, but they have been taken over by Oracle Health, so I’m not...

Jul 2024
||
(0)
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Manager

Loyalty, Value

Millennium PowerChart is part of our long-term plans; it is too expensive to change. Additionally,...

Jul 2024
||
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Manager

Relationship, Product

Millennium PowerChart is a really big, fat database. We get reports out of it, and I have technical...

Jul 2024
||
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Manager

Culture

When we implement something with Oracle Health, the contracts are very vague. And as much as we try...

Jul 2024
||
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Manager

Culture, Loyalty, Value

We haven't finished our EMR journey because Cerner, unlike Epic, has a module-based EMR. So we don't...

Jul 2024
||
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Manager

Relationship, Value

As far as product support goes with Oracle Health, we are not seeing an improvement. Oracle Health...

Jul 2024
||
(0)
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Manager

Value

Millennium PowerChart works. It is not as amazing as it should be, and if we need changes, updates,...

Jul 2024
||
(0)
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Manager

Operations

Oracle Health doesn’t really do training. We manage, maintain, and train people in-house. If we have...

Jul 2024
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Manager

Product

The way that Oracle Health describes how Millennium PowerChart works is how they have made it work,...

Jul 2024
||
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Manager

Product

The clinicals, ordering, results, and work through the various auxiliary departments, like labs and...

Jul 2024
||
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Manager

Loyalty

Because of some requirements in our area, we can’t have a fully cloud-hosted solution unless Oracle...

Jul 2024
||
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Manager

Loyalty

The major improvement Oracle Health could make would be to shift away from running Millennium...

Jul 2024
||
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Analyst/Coordinator

Product

There have been no major innovations in Millennium PowerChart. The vendor has just been upgrading...

Jul 2024
||
(0)
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Analyst/Coordinator

Product

Our experience with Millennium PowerChart is positive. I'm satisfied with the system's current...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

Usually the vendor shares information with us and is proactive. The vendor's people are always...

Jul 2024
||
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Analyst/Coordinator

Operations

One problem with the vendor's training is that there are limited seats. The vendor needs to increase...

Jul 2024
||
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Analyst/Coordinator

Product

The program is adaptable to the needs of the facility. I like the interoperability of the different...

Jul 2024
||
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Analyst/Coordinator

Product

An opportunity for product improvement is further inclusion and incorporation of all hospital...

Jul 2024
||
(0)
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Physician

Loyalty, Product

I am not sure if there is anything new coming from Oracle Health. For the system that we are using,...

Jun 2024
||
(0)
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Physician

Loyalty, Relationship, Value

I don't see the analytics dashboard as helpful. We need another team to capture and look for...

Jun 2024
||
(0)
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Physician

Product

I would like the vendor to improve their software. If there were a way to minimize the number of...

Jun 2024
||
(0)
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Physician

Loyalty, Product

We are still waiting for Oracle Health to bridge the ongoing gaps, especially related to the revenue...

Jun 2024
||
(0)
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VP/Other Executive

Loyalty, Operations, Product

We moved Millennium PowerChart from on premises to the cloud to automatically get updates because...

Jun 2024
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VP/Other Executive

Culture, Relationship

Sometimes we really have to work hard to make Oracle Health fulfill their promises, but they do keep...

Jun 2024
||
(0)
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VP/Other Executive

Loyalty

Oracle Health meets all the basics for our localization needs, but as the market evolves, we are...

Jun 2024
||
(0)
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CIO

Product

In terms of product quality, Oracle Health rates very close to the top of the scale. Also, Oracle...

Jun 2024
||
(0)
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CIO

Product

We like Millennium PowerChart's new design around the clinician's workflow and the fact that Oracle...

Jun 2024
||
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CIO

Value

Millennium PowerChart's downfall is the nickel-and-diming over the different features. They charge...

Jun 2024
||
(0)
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Manager

Relationship

Millennium PowerChart has all the relevant clinical content that allows for a complete workflow. The...

May 2024
||
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Manager

Relationship, Product

The vendor could improve the speed at which updates and corrections to the solutions are released....

May 2024
||
(0)
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CIO

Relationship, Product

Oracle Health has localized their solution to meet most of our country-specific workflow needs....

May 2024
||
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CIO

Loyalty, Product

In Millennium PowerChart, there are a lot of ways for users to do the same things, and that can...

May 2024
||
(0)
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CIO

Operations

When it comes to training, users need to know what they are after instead of having Oracle Health...

May 2024
||
(0)
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CIO

Relationship

The best thing about working with Oracle Health is that their executives have a good relationship...

May 2024
||
(0)
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Director

Operations

The implementation of Millennium PowerChart was a long journey. Near the end, there was a lot of...

May 2024
||
(0)
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Director

Operations

During implementation, to a point, Oracle Health was helpful in identifying our targets and solving...

May 2024
||
(0)
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Director

Product

The concern from my team is more about the core aspects of Millennium PowerChart rather than the...

May 2024
||
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CIO

Product

A lot of EPRs are workflow-based. In Millennium PowerChart, we generally need to know a lot about...

Apr 2024
||
(0)
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CIO

Product

At the moment, particularly with the Oracle takeover of Cerner, the roadmap is in a state of flux ....

Apr 2024
||
(0)
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CIO

Relationship

Oracle Health tends to conceal known issues. They wait until we find the issues ourselves, and then...

Apr 2024
||
(0)
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CIO

Relationship

The transition to Oracle Health has undoubtedly introduced some logistical and administration...

Apr 2024
||
(0)
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Director

Loyalty

We would probably buy the product again, but we would do a lot more market research before jumping...

Apr 2024
||
(0)
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Director

Culture, Value

Millennium PowerChart is very expensive. The invoicing aspects are very complex. I would change...

Apr 2024
||
(0)
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Director

Operations

Because we are such an established site, we don't have too much training. However, we have new staff...

Apr 2024
||
(0)
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Director

Product

Oracle Health tends to close off Millennium PowerChart so that we can't integrate it easily with...

Apr 2024
||
(0)
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Director

Loyalty, Relationship

Oracle Health’s road map seems good. I expect Millennium PowerChart to get a lot better. I think...

Apr 2024
||
(0)
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Director

Relationship

Oracle Health’s proactive service has been pretty bad. When there is a known bug, I would like them...

Apr 2024
||
(0)
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Director

Product

My likelihood of recommending Millennium PowerChart is good. The design, stability, and reliability...

Apr 2024
||
(0)
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Director

Product

Oracle Health has been okay in terms of localizing Millennium PowerChart to meet our...

Apr 2024
||
(0)
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Director

Operations

Some of the vendor's teams are good, but the day-to-day service for issues and incidents is pretty...

Apr 2024
||
(0)
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Director

Product

Since the vendor was still Cerner, they have been promising a new integration engine, and we are...

Apr 2024
||
(0)
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Director

Relationship

The vendor's resources and expertise are very thin. They have been whittled away, and there are some...

Apr 2024
||
(0)
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Director

Product

Cerner needs to improve the user experience. The graphical user interface is now even more outdated....

Apr 2024
||
(0)
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Director

Operations

The implementation services are quite good. However, Oracle Health could have a better understanding...

Apr 2024
||
(0)
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Director

Relationship, Product

In terms of meeting our country-specific needs, the product is not a disaster, but it is also not...

Apr 2024
||
(0)
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VP/Other Executive

Loyalty, Product

The clinical usability of Millennium PowerChart is not good. Or at least the feedback is not good....

Apr 2024
||
(0)
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VP/Other Executive

Relationship, Product

We have had a couple of upgrades that have broken all our internal processes in the last while;...

Apr 2024
||
(0)
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VP/Other Executive

Culture, Relationship, Product

Millenium PowerChart doesn't work as well as Oracle Health promoted it to work, but if we want to...

Apr 2024
||
(0)
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VP/Other Executive

Product

Millenium PowerChart is awful at supporting our integration and interoperability goals. Oracle...

Apr 2024
||
(0)
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VP/Other Executive

Relationship, Product

Millenium PowerChart is very reliable. It is very stable apart from when Oracle Health upgrades it...

Apr 2024
||
(0)
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VP/Other Executive

Product

The ease of use for end users is low unless they are using PowerChart Touch, and then it is off the...

Apr 2024
||
(0)
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VP/Other Executive

Loyalty

I would like Oracle Health to really accelerate the replatforming of the product to be truly cloud...

Apr 2024
||
(0)
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CIO

Culture

We have had certain things put into our Cerner contract that give us additional support. That isn’t...

Feb 2024
||
(0)
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CIO

Product

What we have achieved with Millennium PowerChart is amazing, and I have met all my needs through the...

Feb 2024
||
(0)
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CIO

Relationship, Operations

If someone wants to deploy Cerner's system, they have to have a strong team and strong IT leadership...

Feb 2024
||
(0)
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CIO

Culture

Cerner will give us SLAs, but they won't give us financially driven SLAs. In other words, if they...

Feb 2024
||
(0)
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CIO

Operations, Product

Before Millennium PowerChart, we came from a very open system. From a change management perspective,...

Feb 2024
||
(0)
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CIO

Product

Cerner needs to come up with some better propositions for the private sector. They rely a lot on...

Feb 2024
||
(0)
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CIO

Loyalty, Relationship

We have been forgotten by Oracle Health. They have dropped us, whereas for some time we endeavored...

Jan 2024
||
(0)
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CIO

Relationship

A lot of Oracle Health’s personnel have changed. The vendor had a pretty big cleanout several years...

Jan 2024
||
(0)
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CIO

Product

Oracle Health is quite constrained because of the government department they have to act through,...

Jan 2024
||
(0)
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CIO

Loyalty

Oracle Health's technology is good because they have new AI features. If we implement AI, that will...

Jan 2024
||
(0)
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CIO

Relationship, Value

Oracle Health's support team fully helps us but not in a timely manner. With Oracle Health, we are...

Jan 2024
||
(0)
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Analyst/Coordinator

Product

Millennium PowerChart's 2012 version was good for most care providers. However, many aspects of the...

Jan 2024
||
(0)
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Analyst/Coordinator

Operations

The quality and effectiveness of initial and ongoing training were not up to our expectations. The...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship

The service team never was proactive, so we had to report every incident.

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

I received many complaints frequently about a certain issue.

Jan 2024
||
(0)
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Director

Relationship

Receiving feedback for the most complex problems takes a long time. The support needs to be more agile....

Dec 2023
||
(0)
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Director

Product

The vendor didn't develop the revenue cycle. We ended up having to develop another system for the...

Dec 2023
||
(0)
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Director

Relationship

Our main director is excellent. They try to meet any of our needs when we need help with critical...

Dec 2023
||
(0)
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Manager

Relationship, Product

We are doing a major transformative project with Oracle to use more of the product in terms of...

Dec 2023
||
(0)
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Manager

Relationship, Product

We find corners where the vendor is surprisingly underdelivering because they have this big US...

Dec 2023
||
(0)
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Manager

Product

There are little weird design decisions in Cerner's system. Even in terms of usability, Cerner is...

Dec 2023
||
(0)
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