Orion Health

COVID-19 patient management platform
Comprehensive solution to help alleviate pressure on overburdened global health systems and support the shift to virtual care

How does it work?

The solution is aimed at reducing admission to hospital and monitoring those who are at low, medium and high risk for COVID-19. It comprises a number of modules that customers can select from depending on their individual priorities.

Identify

Lists of patients can be identified and curated, for both COVID-19 negative and positive results, to highlight who would benefit from active monitoring or care as well as tracking their ongoing progress. This allows healthcare providers to maintain the visibility of patients who are presenting symptoms or those concerned they may have had exposure to the virus.

A comprehensive reporting dashboard also allows providers to track and display the status of COVID-19 cases and report back to interested parties.

Manage

This module is where virtual care comes into its own. Providers can actively engage and manage patients before they enter the hospital (inbound), and continue the engagement with those being sent home (outbound). Patients’ symptoms can be managed through digital questionnaires that allow providers to triage and stratify populations based on their own clinical protocols and risk thresholds.

This means the health system can now manage and focus on those most at-risk and reserve the need for one-on-one phone calls or consultations for those individuals who most need it, as well as ensuring visibility over imminent service demand.

Engage

Using a patient portal and secure messaging, healthcare providers can communicate directly with their patients to provide negative test results; reducing the burden on healthcare workers who have been telephoning patients—sometimes up to 300 calls per day.

Clinicians can engage with patients through secure, two-way messaging, which allows patients to contact their care providers if required and update them on their symptoms. Whether customers opt for the entire solution, or pieces, it will help to reduce the burden on hospitals by keeping most people cared for in their own homes. Ultimately, these use case examples allow for the majority of citizens to be tracked and treated in their own homes, while ensuring precious hospital resources are reserved for those who really need them.

Orion Health’s COVID-19 Outbreak Management platform allows individual providers or health systems to modify the solution to their unique clinical protocols and needs. We are working with customers across the globe on solutions right now.