A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 72.3
Services average: 90.1
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
|
CompuGroup Medical US
ARIA RCM 
|
85.4 |
-1%
|
17
|
B
|
B
|
B+
|
B+
|
B
|
||
| |
|
|
|
|||||||
|
athenahealth
RCM Services
|
81.3 |
-2%
|
23
|
B-
|
B
|
B
|
B
|
C
|
||
| |
|
|
|
|||||||
|
Greenway Health
Greenway Revenue Services
|
59.5 |
+13%
|
14
|
D-
|
D
|
D+
|
D-
|
F
|
||
0.0 |
100.0 |
|||||||||
85.4
17
loyalty
B
operations
B
relationship
B+
services
B+
value
B
81.3
23
loyalty
B-
operations
B
relationship
B
services
B
value
C
loyalty
D-
operations
D
relationship
D+
services
D-
value
F
Solutions Not Ranked
Ordered alphabetically
L
|
Overall performance score (100-point scale) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
Azalea Health
Azalea RCM L |
52.4 |
5
|
F
|
F
|
D-
|
F
|
F
|
| |
|
|
|
||||
|
NextGen Healthcare
NextGen RCMS L |
61 |
8
|
D
|
D
|
C+
|
D+
|
F
|
L
&nbps;
Azalea Health
Azalea RCM L
Azalea RCM L
52.4
5
5
loyalty
F
operations
F
relationship
D-
services
F
value
F
NextGen Healthcare
NextGen RCMS L
NextGen RCMS L
61
8
8
loyalty
D
operations
D
relationship
C+
services
D+
value
F
