2022 Best In KLAS Ambulatory RCM Services

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2021-2022)	Culture	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

R1 Physician RCM Services	80.5	n=20	-8%	--	B-	B-	B	B-	C

NextGen Healthcare NextGen RCMS	78.2	n=16	+2%	--	B-	C+	C+	B-	C

athenahealth RCM Services	72.8	n=25	-4%	--	B-	C-	C	C	D

Greenway Health Greenway Revenue Services	70.4	n=15	-6%	--	D+	B-	C	B-	D-
	50.0	100.0		*Limited Data

Company/solution	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

R1 Physician RCM Services 80.5 n=20 COMMENTS	-8%	--	B-	B-	B	B-	C
NextGen Healthcare NextGen RCMS 78.2 n=16 COMMENTS	+2%	--	B-	C+	C+	B-	C
athenahealth RCM Services 72.8 n=25 COMMENTS	-4%	--	B-	C-	C	C	D
Greenway Health Greenway Revenue Services 70.4 n=15 COMMENTS	-6%	--	D+	B-	C	B-	D-

Company/solution	Overall performance score	Total evaluations	Culture	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

Acclara MSM Outsourced Billing * L	85.9	n=13	--	B+	B-	B	B	B

CompuGroup Medical US eMDs Aria RCM * L	65.7	n=9	--	D	D+	C	D+	F

Veradigm (formerly Allscripts) Allscripts Revenue Cycle Management * L	76.1	n=6	--	B-	C+	B	B-	D

Company/solution	Overall performance score	Total evaluations

Acclara MSM Outsourced Billing * L culture -- loyalty B+ operations B- relationship B services B value B	85.9	n=13

CompuGroup Medical US eMDs Aria RCM * L culture -- loyalty D operations D+ relationship C services D+ value F	65.7	n=9

Veradigm (formerly Allscripts) Allscripts Revenue Cycle Management * L culture -- loyalty B- operations C+ relationship B services B- value D	76.1	n=6

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