A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 75.1
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2021-2022) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
|
R1 RCM
R1 Physician RCM Services 
|
80.5 |
-8%
|
n=20
|
B-
|
B-
|
B
|
B-
|
C
|
||
| |
|
|
|
|||||||
|
NextGen Healthcare
NextGen RCMS
|
78.2 |
+2%
|
n=16
|
B-
|
C+
|
C+
|
B-
|
C
|
||
| |
|
|
|
|||||||
|
athenahealth
RCM Services
|
72.8 |
-4%
|
n=25
|
B-
|
C-
|
C
|
C
|
D
|
||
| |
|
|
|
|||||||
|
Greenway Health
Greenway Revenue Services
|
70.4 |
-6%
|
n=15
|
D+
|
B-
|
C
|
B-
|
D-
|
||
50.0 |
100.0 |
|||||||||
80.5
n=20
loyalty
B-
operations
B-
relationship
B
services
B-
value
C
78.2
n=16
loyalty
B-
operations
C+
relationship
C+
services
B-
value
C
72.8
n=25
loyalty
B-
operations
C-
relationship
C
services
C
value
D
loyalty
D+
operations
B-
relationship
C
services
B-
value
D-
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
CompuGroup Medical US
eMDs Aria RCM L |
65.7 |
n=9
|
D
|
D+
|
C
|
D+
|
F
|
| |
|
|
|
||||
|
Veradigm
Allscripts Revenue Cycle Management L |
76.1 |
n=6
|
B-
|
C+
|
B
|
B-
|
D
|
L
&nbps;
CompuGroup Medical US
eMDs Aria RCM L
eMDs Aria RCM L
65.7
n=9
n=9
loyalty
D
operations
D+
relationship
C
services
D+
value
F
Veradigm
Allscripts Revenue Cycle Management L
Allscripts Revenue Cycle Management L
76.1
n=6
n=6
loyalty
B-
operations
C+
relationship
B
services
B-
value
D
