A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 75.1
Services average: 89.7
Company/solution |
Total evaluations |
Trend (2021-2022) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
||
R1
Physician RCM Services |
80.5 |
n=20
|
-8%
|
--
|
B-
|
B-
|
B
|
B-
|
C
|
|
|
|
|
|
|
||||||
NextGen Healthcare
NextGen RCMS |
78.2 |
n=16
|
+2%
|
--
|
B-
|
C+
|
C+
|
B-
|
C
|
|
|
|
|
|
|
||||||
athenahealth
RCM Services |
72.8 |
n=25
|
-4%
|
--
|
B-
|
C-
|
C
|
C
|
D
|
|
|
|
|
|
|
||||||
Greenway Health
Greenway Revenue Services |
70.4 |
n=15
|
-6%
|
--
|
D+
|
B-
|
C
|
B-
|
D-
|
|
50.0 |
100.0 |
*Limited Data |
Company/solution |
Trend
(2021-2022) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
R1
Physician RCM Services 80.5
n=20
|
-8%
|
--
|
B-
|
B-
|
B
|
B-
|
C
|
|
NextGen Healthcare
NextGen RCMS 78.2
n=16
|
+2%
|
--
|
B-
|
C+
|
C+
|
B-
|
C
|
|
athenahealth
RCM Services 72.8
n=25
|
-4%
|
--
|
B-
|
C-
|
C
|
C
|
D
|
|
Greenway Health
Greenway Revenue Services 70.4
n=15
|
-6%
|
--
|
D+
|
B-
|
C
|
B-
|
D-
|
Company/solution |
Overall performance score | Total evaluations |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Acclara
MSM Outsourced Billing * L |
85.9 |
n=13
|
--
|
B+
|
B-
|
B
|
B
|
B
|
|
|
|
|
|
||||
CompuGroup Medical US
eMDs Aria RCM * L |
65.7 |
n=9
|
--
|
D
|
D+
|
C
|
D+
|
F
|
|
|
|
|
|
||||
Veradigm (formerly Allscripts)
Allscripts Revenue Cycle Management * L |
76.1 |
n=6
|
--
|
B-
|
C+
|
B
|
B-
|
D
|
Company/solution |
Overall
performance score
|
Total evaluations |
Acclara
MSM Outsourced Billing * L culture
--
loyalty
B+
operations
B-
relationship
B
services
B
value
B
|
85.9 |
n=13
|
CompuGroup Medical US
eMDs Aria RCM * L culture
--
loyalty
D
operations
D+
relationship
C
services
D+
value
F
|
65.7 |
n=9
|
Veradigm (formerly Allscripts)
Allscripts Revenue Cycle Management * L culture
--
loyalty
B-
operations
C+
relationship
B
services
B-
value
D
|
76.1 |
n=6
|
MSM Outsourced Billing * L
n=13
eMDs Aria RCM * L
n=9
Allscripts Revenue Cycle Management * L
n=6