Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Ambulatory RCM Services

 
 
 
 
 
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 74.6
Services average: 89.7
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Relationship
Services
Value
                   
R1
Physician RCM Services  
KLAS comments icon
81.8
n=16
+2%
--
C+
C
B+
B
B-
         
 
 
 
 
 
athenahealth
RCM Services  
KLAS comments icon
79.2
n=26
+9%
--
B
C+
C+
C+
C
         
 
 
 
 
 
CompuGroup Medical US
ARIA RCM  
KLAS comments icon
78.8
n=21
+20%
--
C
C+
B
B
C
         
 
 
 
 
 
NextGen Healthcare
NextGen RCMS  
KLAS comments icon
70.5
n=20
-10%
--
C-
C-
B-
B-
F
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
R1
Physician RCM Services
 
81.8
n=16
KLAS comments icon  COMMENTS
    +2%
--
C+
C
B+
B
B-
athenahealth
RCM Services
 
79.2
n=26
KLAS comments icon  COMMENTS
    +9%
--
B
C+
C+
C+
C
CompuGroup Medical US
ARIA RCM
 
78.8
n=21
KLAS comments icon  COMMENTS
    +20%
--
C
C+
B
B
C
NextGen Healthcare
NextGen RCMS
 
70.5
n=20
KLAS comments icon  COMMENTS
    -10%
--
C-
C-
B-
B-
F
Company/solution
 
Censinet assessment N/A
 
culture
--
loyalty
C+
operations
C
relationship
B+
services
B
value
B-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
B
operations
C+
relationship
C+
services
C+
value
C
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
C
operations
C+
relationship
B
services
B
value
C
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
C-
operations
C-
relationship
B-
services
B-
value
F
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Relationship
Services
Value
                 
Access Healthcare
Ambulatory RCM Services *
L
97.9
n=6
--
A+
A
A+
A
A+
       
 
 
 
 
 
Azalea Health
Azalea RCM *
L
76.2
n=14
--
C+
C
B-
C
C
       
 
 
 
 
 
Greenway Health
Greenway Revenue Services *
L
42.1
n=8
--
F
F
F
F
F
 

L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Access Healthcare
Ambulatory RCM Services *
L
culture
--
loyalty
A+
operations
A
relationship
A+
services
A
value
A+
97.9
n=6
     
Azalea Health
Azalea RCM *
L
culture
--
loyalty
C+
operations
C
relationship
B-
services
C
value
C
76.2
n=14
     
Greenway Health
Greenway Revenue Services *
L
culture
--
loyalty
F
operations
F
relationship
F
services
F
value
F
42.1
n=8
 

L      

Company/solution
Access Healthcare
Ambulatory RCM Services * L
97.9
n=6
culture
--
loyalty
A+
operations
A
relationship
A+
services
A
value
A+
 

Azalea Health
Azalea RCM * L
76.2
n=14
culture
--
loyalty
C+
operations
C
relationship
B-
services
C
value
C
 

Greenway Health
Greenway Revenue Services * L
42.1
n=8
culture
--
loyalty
F
operations
F
relationship
F
services
F
value
F
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Ambulatory RCM Services Other notable performances
 


Solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
R1
R1 Physician RCM Services
n=16  100%
Avoids charging for every little thing?
R1
R1 Physician RCM Services
n=16  100%
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Ambulatory RCM Services Awards