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Greenway Revenue Services
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Mollie Hunt
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Featured  Report

Ambulatory Revenue Cycle Management Services 2023: Exploring Provider Perceptions of Outsourcing amid Mounting Pressures
Ambulatory Revenue Cycle Management Services 2023:
Exploring Provider Perceptions of Outsourcing amid Mounting Pressures
July 2023
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User Commentary

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Physician

Relationship, Relationship, Value, Value

My A/R days are pretty high, but I feel like the firm lets stuff slip that I could collect on if...

Aug 2023
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(0)
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Physician

Relationship, Relationship

The quality of staff from Greenway Health is dependent on timing. We had some good people initially,...

Aug 2023
||
(0)
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Physician

Relationship, Relationship, Operations, Operations

The first person we worked with from Greenway Health didn't really know much about our practice or...

Aug 2023
||
(0)
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Physician

Relationship, Relationship, Value, Value

We have a big, ongoing issue because of the firm's mistake, and we have lost a lot of money as a result....

Aug 2023
||
(0)
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Physician

Services, Services

Greenway Health’s flagship is their reports. However, we had a total breakdown and had no data for a...

Aug 2023
||
(0)
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Manager

Services, Value, Value

Greenway Health’s services are good and meet our needs. It is easy to receive payments and pay the...

Aug 2023
||
(0)
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Manager

Value

There are things that we would like to do with Greenway Health, like have patients receive the bill...

Aug 2023
||
(0)
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Manager

Relationship, Relationship

When I have a specific issue, such as not being able to get a claim to go through electronically or...

Aug 2023
||
(0)
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Manager

Relationship, Relationship

There was a time when Greenway Health’s people had to ask somebody higher up for help because they...

Aug 2023
||
(0)
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Manager

Relationship, Relationship, Relationship, Relationship, Relationship

Greenway Health’s services have gotten so departmentalized that we can’t accomplish anything....

Jul 2023
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(0)
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Manager

Relationship, Relationship, Relationship, Relationship, Relationship

Because of how Greenway Health is treating us, if there were a class action suit against their...

Jul 2023
||
(0)
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Manager

Relationship, Relationship, Relationship, Relationship, Relationship, Operations, Operations, Services, Services, Services, Services, Services

When COVID-19 hit, the management of Greenway Health’s revenue services changed, and our billing was...

Jul 2023
||
(0)
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Manager

Loyalty, Loyalty, Relationship, Relationship, Relationship, Operations, Operations, Operations

Greenway Health is willing to educate us, and things are getting better, but I am not close to being...

Jun 2023
||
(0)
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

The biggest problem we have had with Greenway Health from the very beginning has been a lack of...

Jun 2023
||
(0)
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Manager

Loyalty, Relationship, Relationship, Relationship, Value, Value, Value

Our time with Greenway Health has been a real struggle, and we have lost a lot of revenue. We have...

Jun 2023
||
(0)
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Manager

Relationship

The firm needs to stop outsourcing and bring their services stateside again. The firm was strong a...

Mar 2023
||
(0)
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Manager

Loyalty, Value

There was a reason we bought Greenway Health's services, and if we were in the same circumstances, I...

Mar 2023
||
(0)
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Manager

Relationship

Greenway Health has definitely not consistently exceeded my expectations. I don’t know what their...

Mar 2023
||
(0)
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Manager

Relationship

The firm's staff is always helpful, and Greenway Health’s executive involvement has improved....

Mar 2023
||
(0)
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Manager

Loyalty, Relationship

It seems that we have a good team in place, but we have had so many staffing issues, and I don't...

Mar 2023
||
(0)
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Manager

Relationship, Value

We had major issues. The firm set up our system incorrectly on the billing side, and they were very...

Feb 2023
||
(0)
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Manager

Relationship

Our first problem with the firm’s staff is their hours. We have an issue as early birds who try to...

Feb 2023
||
(0)
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Manager

Relationship

The firm does not execute things very well, specifically the higher-ups. My representative is always...

Feb 2023
||
(0)
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Director

Loyalty

Greenway Health doesn’t miss a chance to squeeze one cent out of us. If we can find an EMR that has...

Dec 2022
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(0)
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Director

Relationship

Greenway Health constantly overpromises and underdelivers. They are not executing for us. All the...

Dec 2022
||
(0)
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Director

Relationship

Greenway Health’s consultants are terrible. The firm has had a lot of turnover and hasn’t kept...

Dec 2022
||
(0)
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