Commentary Summary
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User Commentary
ROI and Cost
Greenway Health doesn’t miss a chance to squeeze one cent out of us. If we can find an EMR that has...
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Project Results
Greenway Health constantly overpromises and underdelivers. They are not executing for us. All the...
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People and Knowledge
Greenway Health’s consultants are terrible. The firm has had a lot of turnover and hasn’t kept...
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Relationship
Greenway Health is in trouble because of their staffing issues. Greenway Health has gone through...
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Project Results
I am trying to find a better service for us with a firm that is consistent. We have been with...
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Relationship
We used to have meetings regularly to talk about our goals. Greenway Health used to do monthly...
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People and Knowledge
The vendor brought in a new team and didn't tell us about it. That has been a real nightmare. The...
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People and Knowledge
We had a really good revenue cycle manager, but they left, and their replacement was even better....
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Relationship
Greenway Health could improve around strategy. They are more reactive than proactive. They react to...
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Relationship
We have had some issues with day-to-day operations. Sometimes, phone calls come to us instead of...
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Tools and Methodology
Our A/R was really out of control. Greenway Health and the sales representative came out and...
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Tools and Methodology
The vendor decided to change platforms for our correspondence with EOBs and deposit slips so that...
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ROI and Cost
I have always said and will continue to say that Greenway Health has kept our cash flow pretty...
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Relationship
We work with all the insurance payers, and in our day in age, they don't follow up via phone. There...
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Relationship
At one point, somebody at Greenway Health was assigned to my account, but they didn't respond to me...
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Project Results
Greenway Health is amazing. I am very impressed with them. I don't have any complaints. It is easy...
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Tools and Methodology
Greenway Health does several tasks for us under our direction and the parameters we have set up....
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Relationship
My biggest frustration is that Greenway Health has outsourced their billing side. Their services...
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ROI and Cost
I understand that people are moving to an outsourcing model, but our model is a little more...
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ROI and Cost
Initially, we received our money’s worth. Greenway Health used to exceed our expectations, but right...
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Tools and Methodology
There is nothing sexy about Greenway Health's system other than the fact that everybody in my...
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People and Knowledge
The only reasons I stayed with Greenway Health were their Greenway Revenue Services team and their...
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ROI and Cost
Greenway Health has a flat fee for their collections. The fee is not as bad as the fees from other...
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Relationship
I have had conversations with probably every vice president at Greenway Health and have had many...
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Project Results
I am willing to go through the living hell of changing EHRs because of how unhappy I am. Greenway...
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