Greenway Revenue Services
Filtered view: All

Subject Expert
Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

Greenway Health does several tasks for us under our direction and the parameters we have set up....

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

My biggest frustration is that Greenway Health has outsourced their billing side. Their services...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I understand that people are moving to an outsourcing model, but our model is a little more...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Initially, we received our money’s worth. Greenway Health used to exceed our expectations, but right...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

There is nothing sexy about Greenway Health's system other than the fact that everybody in my...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

The only reasons I stayed with Greenway Health were their Greenway Revenue Services team and their...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Greenway Health has a flat fee for their collections. The fee is not as bad as the fees from other...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I have had conversations with probably every vice president at Greenway Health and have had many...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I am willing to go through the living hell of changing EHRs because of how unhappy I am. Greenway...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health has been awful lately. My collection rate has dropped drastically. My receipts were...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There has been a lot of turnover and a lack of training with Greenway Health. We don't feel like we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have been working with Greenway Health to fix our issues, but I had to take drastic measures to...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health does a good job, but they are really overworked. They have limited staff, and we are...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Considering what I throw at Greenway Health, they do pretty well. They do the best they can with the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We find ourselves playing catch-up on revenues. Greenway Health should provide additional staff to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our days in A/R have gotten a lot better because we have spoken up about it. Greenway Health has...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health's services are very expensive, but the cost is based on a percentage, so Greenway...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health is not exceeding my expectations, but they are meeting our expectations. We are very...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I feel like my revenue services manager is a friend that works here, even though they are in another...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health is pretty open to anything that we specifically ask for. In my case, I have...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health's monthly reporting abilities are really spot on. I don't have to follow up with...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health's support people actually pick up the phone when we call them. A real person answers...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health could improve with their monthly bills. The bills are very difficult to understand...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see Greenway Health be more proactive, especially since we are dealing with an...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health has had an issue with staffing over the last few years. We have had multiple people...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor hasn't pushed us to raise our rates or increase our prices, and that is a really nice...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When I instruct the vendor to do things or ask for reports, they execute efficiently. We haven't had...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Greenway Health does very well. I have no worries on my end. I know that Greenway Health can handle...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I really like how Greenway Health isn't afraid to get their hands dirty. For example, during the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Two strengths of Greenway Health are ease of use and remittance access. The firm is pretty helpful.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Whether the firm is driving tangible outcomes is hard to answer. The people on the ground try their...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Greenway Health gave us great pricing, so I guess we got what we paid for. I would only recommend...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I wouldn’t buy Greenway Health's services again. The firm's leadership continues to have their heads...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

If someone were looking to sign on with the firm, they would be looking at a company that still...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Generally speaking, the firm doesn’t charge for every little thing, but they do nickel-and-dime more...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The firm doesn’t exceed our expectations. I don’t even know whether they know what our expectations...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The firm's day-to-day staff members work hard and do their best to really get things done. The...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I don’t feel like the firm has a whole lot of knowledge. They really haven’t benefitted us because...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We have an account executive we talk to regularly. They are a nice person, and we have been with...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles