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Greenway Revenue Services Comments
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KLAS Research Director - Aaron Gleave
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User Commentary

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Manager

Greenway Health's services are very expensive, but we have learned a lot from them. If we could...

Apr 2021
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Manager

We went to Greenway Health because our A/R was out of control. There were claims that were very old,...

Apr 2021
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Manager

I have never seen Greenway Health charge extra for anything. They base their charges on our...

Apr 2021
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Manager

Recently, Greenway Health has exceeded our expectations. Prior to that, we had a different contact....

Apr 2021
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Manager

There was a lot of back-and-forth about what we were going to be charged, and we agreed on a price,...

Apr 2021
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Manager

Greenway Health helps us resolve things, but it sometimes takes them a long time to do that. At one...

Mar 2021
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Manager

Greenway Health has had to let people go recently because of the COVID-19 pandemic. That has led to...

Mar 2021
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Manager

Greenway Health has fallen short of our expectations when it comes to any follow-up. They are not...

Mar 2021
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Manager

We have had to tweak some things here and there with miscommunications or in just making sure we are...

Mar 2021
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Manager

The collections aspect of the service has suffered in execution, but with the claims part, Greenway...

Mar 2021
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Manager

The Greenway Health executives are constantly changing. Every time we meet people, they introduce...

Mar 2021
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Manager

Greenway Health's services are perfect. I don't see anything that Greenway Health could do better...

Mar 2021
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Manager

Greenway Health charges for every little thing. They are very expensive.

Mar 2021
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Manager

Nobody comes to the office, except for the people on the phone. Greenway Health’s revenue people are...

Mar 2021
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Manager

Greenway Health’s strategic ability could be better. I don't know what that would be. Greenway...

Mar 2021
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Manager

If I were to go back in that time, I would probably do something different rather than using...

Mar 2021
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Manager

Greenway Health has assigned us a person who works on their revenue services side, and that person...

Mar 2021
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(0)
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Manager

Unfortunately, Greenway Health isn't exceeding our expectations. Our uncollected amount was very...

Mar 2021
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(0)
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Manager

Greenway Health doesn't consistently exceed my expectations. There are often times when...

Dec 2020
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Manager

We have had multiple vendor representatives. Our current representative doesn't interact with our...

Dec 2020
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Manager

Greenway Health stays on top of things for me. I have never had any problems with Greenway Health's...

Nov 2020
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Manager

Greenway Health lets us know whether we need to change things in our fee schedule and whether we...

Nov 2020
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Manager

When we changed over, there were a lot of insurance plans that we weren't set up for. We had a lot...

Nov 2020
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Physician

The only thing that would make a difference for us in the future is if we had to make a change...

Jun 2020
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Physician

I always feel like I have a voice in a big corporation where I can get somebody to help me watch my...

Jun 2020
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Physician

We started with the EHR initially and realized we were dying. We were sinking fast, so we called the...

Jun 2020
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Manager

In terms of Greenway Health supporting us through the COVID-19 crisis, a bunch of their people got...

May 2020
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Manager

Greenway Health doesn't exceed my expectations. They did at one point, but then there was a...

May 2020
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(0)
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Manager

Greenway Health could improve the quality of their staff. I would rate the person that I directly...

May 2020
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