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Relationship, Relationship, Value, Value
My A/R days are pretty high, but I feel like the firm lets stuff slip that I could collect on if...
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Relationship, Relationship
The quality of staff from Greenway Health is dependent on timing. We had some good people initially,...
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Relationship, Relationship, Operations, Operations
The first person we worked with from Greenway Health didn't really know much about our practice or...
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Relationship, Relationship, Value, Value
We have a big, ongoing issue because of the firm's mistake, and we have lost a lot of money as a result....
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Services, Services
Greenway Health’s flagship is their reports. However, we had a total breakdown and had no data for a...
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Services, Value, Value
Greenway Health’s services are good and meet our needs. It is easy to receive payments and pay the...
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Value
There are things that we would like to do with Greenway Health, like have patients receive the bill...
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Relationship, Relationship
When I have a specific issue, such as not being able to get a claim to go through electronically or...
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Relationship, Relationship
There was a time when Greenway Health’s people had to ask somebody higher up for help because they...
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Relationship, Relationship, Relationship, Relationship, Relationship
Greenway Health’s services have gotten so departmentalized that we can’t accomplish anything....
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Relationship, Relationship, Relationship, Relationship, Relationship
Because of how Greenway Health is treating us, if there were a class action suit against their...
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Relationship, Relationship, Relationship, Relationship, Relationship, Operations, Operations, Services, Services, Services, Services, Services
When COVID-19 hit, the management of Greenway Health’s revenue services changed, and our billing was...
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Loyalty, Loyalty, Relationship, Relationship, Relationship, Operations, Operations, Operations
Greenway Health is willing to educate us, and things are getting better, but I am not close to being...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
The biggest problem we have had with Greenway Health from the very beginning has been a lack of...
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Loyalty, Relationship, Relationship, Relationship, Value, Value, Value
Our time with Greenway Health has been a real struggle, and we have lost a lot of revenue. We have...
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Relationship
The firm needs to stop outsourcing and bring their services stateside again. The firm was strong a...
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Loyalty, Value
There was a reason we bought Greenway Health's services, and if we were in the same circumstances, I...
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Relationship
Greenway Health has definitely not consistently exceeded my expectations. I don’t know what their...
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Relationship
The firm's staff is always helpful, and Greenway Health’s executive involvement has improved....
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Loyalty, Relationship
It seems that we have a good team in place, but we have had so many staffing issues, and I don't...
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Relationship, Value
We had major issues. The firm set up our system incorrectly on the billing side, and they were very...
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Relationship
Our first problem with the firm’s staff is their hours. We have an issue as early birds who try to...
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Relationship
The firm does not execute things very well, specifically the higher-ups. My representative is always...
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Loyalty
Greenway Health doesn’t miss a chance to squeeze one cent out of us. If we can find an EMR that has...
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Relationship
Greenway Health constantly overpromises and underdelivers. They are not executing for us. All the...
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Relationship
Greenway Health’s consultants are terrible. The firm has had a lot of turnover and hasn’t kept...
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