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Greenway Revenue Services Comments
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Commentary Summary
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User Commentary
Manager
Greenway Health's services are very expensive, but we have learned a lot from them. If we could...
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Manager
We went to Greenway Health because our A/R was out of control. There were claims that were very old,...
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Manager
I have never seen Greenway Health charge extra for anything. They base their charges on our...
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Manager
Recently, Greenway Health has exceeded our expectations. Prior to that, we had a different contact....
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Manager
There was a lot of back-and-forth about what we were going to be charged, and we agreed on a price,...
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Manager
Greenway Health helps us resolve things, but it sometimes takes them a long time to do that. At one...
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Manager
Greenway Health has had to let people go recently because of the COVID-19 pandemic. That has led to...
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Manager
Greenway Health has fallen short of our expectations when it comes to any follow-up. They are not...
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Manager
We have had to tweak some things here and there with miscommunications or in just making sure we are...
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Manager
The collections aspect of the service has suffered in execution, but with the claims part, Greenway...
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Manager
The Greenway Health executives are constantly changing. Every time we meet people, they introduce...
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Manager
Greenway Health's services are perfect. I don't see anything that Greenway Health could do better...
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Manager
Greenway Health charges for every little thing. They are very expensive.
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Manager
Nobody comes to the office, except for the people on the phone. Greenway Health’s revenue people are...
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Manager
Greenway Health’s strategic ability could be better. I don't know what that would be. Greenway...
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Manager
If I were to go back in that time, I would probably do something different rather than using...
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Manager
Greenway Health has assigned us a person who works on their revenue services side, and that person...
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Manager
Unfortunately, Greenway Health isn't exceeding our expectations. Our uncollected amount was very...
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Manager
Greenway Health doesn't consistently exceed my expectations. There are often times when...
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Manager
We have had multiple vendor representatives. Our current representative doesn't interact with our...
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Manager
Greenway Health stays on top of things for me. I have never had any problems with Greenway Health's...
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Manager
Greenway Health lets us know whether we need to change things in our fee schedule and whether we...
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Manager
When we changed over, there were a lot of insurance plans that we weren't set up for. We had a lot...
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Physician
The only thing that would make a difference for us in the future is if we had to make a change...
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Physician
I always feel like I have a voice in a big corporation where I can get somebody to help me watch my...
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Physician
We started with the EHR initially and realized we were dying. We were sinking fast, so we called the...
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Manager
In terms of Greenway Health supporting us through the COVID-19 crisis, a bunch of their people got...
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Manager
Greenway Health doesn't exceed my expectations. They did at one point, but then there was a...
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Manager
Greenway Health could improve the quality of their staff. I would rate the person that I directly...
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