Greenway Revenue Services
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Aaron Gleave
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KLAS Research Director - Aaron Gleave
 
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User Commentary

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Director

ROI and Cost

Greenway Health doesn’t miss a chance to squeeze one cent out of us. If we can find an EMR that has...

Dec 2022
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Director

Project Results

Greenway Health constantly overpromises and underdelivers. They are not executing for us. All the...

Dec 2022
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Director

People and Knowledge

Greenway Health’s consultants are terrible. The firm has had a lot of turnover and hasn’t kept...

Dec 2022
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Manager

Relationship

Greenway Health is in trouble because of their staffing issues. Greenway Health has gone through...

Jun 2022
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Manager

Project Results

I am trying to find a better service for us with a firm that is consistent. We have been with...

Jun 2022
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Manager

Relationship

We used to have meetings regularly to talk about our goals. Greenway Health used to do monthly...

Jun 2022
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Manager

People and Knowledge

The vendor brought in a new team and didn't tell us about it. That has been a real nightmare. The...

Jun 2022
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Manager

People and Knowledge

We had a really good revenue cycle manager, but they left, and their replacement was even better....

Jun 2022
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CEO/President

Relationship

Greenway Health could improve around strategy. They are more reactive than proactive. They react to...

Jun 2022
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CEO/President

Relationship

We have had some issues with day-to-day operations. Sometimes, phone calls come to us instead of...

Jun 2022
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Manager

Tools and Methodology

Our A/R was really out of control. Greenway Health and the sales representative came out and...

Jun 2022
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Manager

Tools and Methodology

The vendor decided to change platforms for our correspondence with EOBs and deposit slips so that...

Jun 2022
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CEO/President

ROI and Cost

I have always said and will continue to say that Greenway Health has kept our cash flow pretty...

Jun 2022
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Manager

Relationship

We work with all the insurance payers, and in our day in age, they don't follow up via phone. There...

Jun 2022
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Manager

Relationship

At one point, somebody at Greenway Health was assigned to my account, but they didn't respond to me...

Jun 2022
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Manager

Project Results

Greenway Health is amazing. I am very impressed with them. I don't have any complaints. It is easy...

Jun 2022
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Manager

Tools and Methodology

Greenway Health does several tasks for us under our direction and the parameters we have set up....

May 2022
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Manager

Relationship

My biggest frustration is that Greenway Health has outsourced their billing side. Their services...

May 2022
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Manager

ROI and Cost

I understand that people are moving to an outsourcing model, but our model is a little more...

May 2022
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Manager

ROI and Cost

Initially, we received our money’s worth. Greenway Health used to exceed our expectations, but right...

May 2022
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COO

Tools and Methodology

There is nothing sexy about Greenway Health's system other than the fact that everybody in my...

Feb 2022
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COO

People and Knowledge

The only reasons I stayed with Greenway Health were their Greenway Revenue Services team and their...

Feb 2022
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COO

ROI and Cost

Greenway Health has a flat fee for their collections. The fee is not as bad as the fees from other...

Feb 2022
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COO

Relationship

I have had conversations with probably every vice president at Greenway Health and have had many...

Feb 2022
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COO

Project Results

I am willing to go through the living hell of changing EHRs because of how unhappy I am. Greenway...

Feb 2022
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