Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Relationship
Things have been very stable and very productive in the past year. However, going back further than...
Login or Create an Account to see details.
Relationship
Regular communication between the practice and the account representative for Greenway Health has...
Login or Create an Account to see details.
Relationship
Working with Greenway Health is not a set-it-and-forget-it experience. We have to be committed to a...
Login or Create an Account to see details.
Relationship
One of Greenway Health’s strengths is their people's commitment to a one-to-one relationship in...
Login or Create an Account to see details.
Relationship, Operations
I would like the rubber to meet the road. If the vendor is saying that the services representative...
Login or Create an Account to see details.
Value
Greenway Health used to avoid charging for things, but they just announced a unilateral price...
Login or Create an Account to see details.
Value
If an organization were a start-up, I would probably recommend that they explore EMRs not from...
Login or Create an Account to see details.
Value
I'm not sure we would contract with Greenway Health again, but if we were already with Greenway...
Login or Create an Account to see details.
Relationship
The firm has a genuine commitment to partnership with our practice, and I think that really makes a...
Login or Create an Account to see details.
Services, Value
The benefits we are seeing from Greenway Health’s revenue services are just that we have our claims...
Login or Create an Account to see details.
Relationship
The advice I have always given is that the firm is probably going to be as good as the client...
Login or Create an Account to see details.
Relationship
The firm has responsiveness. I think that the people who work there, the people I never talk to, the...
Login or Create an Account to see details.
Operations
It would be helpful to have webinars or workshops that are virtual so that we could be more educated...
Login or Create an Account to see details.
Relationship, Value
We hired Greenway Health to submit our claims, follow up on them, provide accurate balances to...
Login or Create an Account to see details.
Relationship
Greenway Health has been very good about establishing a partnership with us, and I feel that we have...
Login or Create an Account to see details.
Relationship
With our representative, there has been consistency in our communications and really good follow-up....
Login or Create an Account to see details.
Relationship, Services, Value
A/R days are one of our outstanding issues with Greenway Health that we have been trying to resolve....
Login or Create an Account to see details.
Services
Unfortunately, we are having a lot of problems with Greenway Health with our patient statements...
Login or Create an Account to see details.
Relationship
Everybody that I have spoken with at Greenway Health has been as helpful as they can be. If what we...
Login or Create an Account to see details.
Value
Greenway Health nickel-and-dimes us everywhere. They are terrible about that. Also, our engagement...
Login or Create an Account to see details.
Relationship
Greenway Health told us that they knew how Medicaid worked in our state, but unfortunately, we are...
Login or Create an Account to see details.
Relationship
Sometimes it feels like Greenway Health and our organization are almost on different teams. Most of...
Login or Create an Account to see details.
Relationship
My recommendation of Greenway Health to a provider organization would depend on what the provider...
Login or Create an Account to see details.
Relationship
Communication is a big way that Greenway Health could improve. We want to know when their team is on...
Login or Create an Account to see details.
Operations, Services
I would love to see the firm go back over some of the basics when it comes to certain things, like...
Login or Create an Account to see details.
Loyalty, Relationship, Services, Value
The primary benefit of using the firm is that we have expanded quite significantly over the past few...
Login or Create an Account to see details.
Relationship
Some people in our organization would enjoy seeing more of a relationship of back-and-forth...
Login or Create an Account to see details.
Loyalty, Value
Our organization would like to eventually reduce our scope of work with Greenway Health once we get...
Login or Create an Account to see details.
Relationship, Operations
I would tell someone going with Greenway Health’s revenue services that they need to be very clear...
Login or Create an Account to see details.
Relationship
Greenway Health certainly has a lot more employees than we do, and the team that we are working with...
Login or Create an Account to see details.
Relationship
I have to give credit to the revenue team that we work with and meet with frequently. I'm really...
Login or Create an Account to see details.
Services
There have been some issues with billing and coding, and those aren't necessarily Greenway Health's...
Login or Create an Account to see details.
Relationship
We should be locked into one rate for the period of our contract, not different amounts. If we have...
Login or Create an Account to see details.
Operations, Services
The biggest issue we had was the disconnect between when we signed with Greenway Health and the...
Login or Create an Account to see details.
Relationship
If I focus just on the payment, we have generally been pretty satisfied with Greenway Health, but...
Login or Create an Account to see details.
Operations, Value
Greenway Health wants to charge for whatever service they are providing and anything extra like the...
Login or Create an Account to see details.
Relationship
Greenway Health is pretty organized. We have meetings with them, and they do seem to want to...
Login or Create an Account to see details.
Operations
My recommendation of Greenway Health depends on the clinic or staffing ability. If a clinic doesn't...
Login or Create an Account to see details.
Relationship, Value
Greenway Health is generally pretty timely with their filing. We have seen a fair number of denial...
Login or Create an Account to see details.
Relationship
It has been a struggle working with Greenway Health on revenue and placing payments. There is a team...
Login or Create an Account to see details.
Relationship, Services
All Greenway Health does is place payments. They are required under our agreement to have everything...
Login or Create an Account to see details.
Relationship
We have been struggling with Greenway Health lately. We are not allowed to set ourselves up through...
Login or Create an Account to see details.
Relationship, Services
We have not seen good outcomes. Greenway Health is not flexible with the uniqueness of how different...
Login or Create an Account to see details.
Services, Value
Greenway Health has messed up a few items that have been pretty costly to us. We have had to be...
Login or Create an Account to see details.
Relationship
Greenway Health could hire Americans. The issue is the people having good English. The vendor's...
Login or Create an Account to see details.
Value
Trying to work claims to get paid is tedious work. Sometimes we don't have the staff for that, and...
Login or Create an Account to see details.
Value
Overall, things have been going well. The payment posting is going great. My billing team is very...
Login or Create an Account to see details.
Services, Value
We see patients and upload the fee slips either on the same day or on the next day, and the firm...
Login or Create an Account to see details.
Services
We had some issues with clean claims, but things have started to improve, and that improvement has...
Login or Create an Account to see details.
Services
Greenway Health would be exceeding expectations if they were processing claims in less than 24 hours...
Login or Create an Account to see details.
Relationship
Our billing team is expressing frustration about certain aspects. Overall, the team has been pretty...
Login or Create an Account to see details.
Services
When it comes to revenue management, Greenway Health does a terrible job. I would tell others not to...
Login or Create an Account to see details.
Relationship, Operations
If someone were to ask me about Greenway Health, I would tell that person to go elsewhere. The...
Login or Create an Account to see details.
Relationship
Our time with Greenway Health has been terrible. They outsource a lot of the things that they say...
Login or Create an Account to see details.
Value
With Greenway Health's revenue services, one of the biggest issues has been that individuals who are...
Login or Create an Account to see details.
Value
The firm charges a percentage, but then they tack on a payment for the eCoding and payments for...
Login or Create an Account to see details.
Relationship, Services
The revenue cycle manager from Greenway Health tries to get the answers that I need in a timely...
Login or Create an Account to see details.
Relationship
Greenway Health's support team is offshore. The problem with that is that when they call, they call...
Login or Create an Account to see details.
Services, Value
The clean claims rate is the most important thing Greenway Health is doing for us. Over the past...
Login or Create an Account to see details.
Relationship
Greenway Health’s staff has a huge overturn, and they need a lot of education on our billing...
Login or Create an Account to see details.
Relationship
I have a routine meeting with my contact person, and that person hears my cries and helps. That...
Login or Create an Account to see details.
Relationship
The firm could probably do a better job educating us on best practices for clean claims. We have an...
Login or Create an Account to see details.
Relationship, Operations
Greenway Health could work on their denial rate. They depend on me and have rules about what they...
Login or Create an Account to see details.
Relationship
Greenway Health is trying to help and make things more available to us, such as working with...
Login or Create an Account to see details.
Relationship
One of the reasons we love Greenway Health is they are always very responsive. If I have an issue,...
Login or Create an Account to see details.
Relationship, Operations
Greenway Health is pretty good about letting me know things, but with a recent change in the way...
Login or Create an Account to see details.
Relationship
We recommend Greenway Health to everybody we see, hear, and know. We even invite people to come to...
Login or Create an Account to see details.
Value
So far, Greenway Health has very much spurred an increase in our financial metrics. The biggest...
Login or Create an Account to see details.
Relationship
Things with Greenway Health have been going fairly well. Every now and then, we have a little hiccup...
Login or Create an Account to see details.
Relationship, Operations
With the new system, our main contact actually logged on one day and showed us how to work the...
Login or Create an Account to see details.
Operations, Value
We are on a cloud-based system now, and we work with ACOs. Greenway Health wanted to have access to...
Login or Create an Account to see details.
Relationship, Value
The firm has an impact on hitting our financial metrics because if they don't bring in money in a...
Login or Create an Account to see details.
Services
I would advise potential customers that timely filing could be an issue with the firm. They don't...
Login or Create an Account to see details.
Relationship, Services
The firm sees trends and brings them to our attention. For example, they inform us if a new...
Login or Create an Account to see details.
Relationship
The firm wants to go above and beyond, but they need to work on that. They need to start by fixing...
Login or Create an Account to see details.
Relationship
Having a representative from Greenway Health has been a turning point for our organization. We were...
Login or Create an Account to see details.
Relationship, Services
Internally, Greenway Health has revamped the information they give, so we get clean claims...
Login or Create an Account to see details.
Services
It would be helpful if we received weekly snapshots of the prior days of denials. We need those more...
Login or Create an Account to see details.
Relationship
We have an issue that crops up often in payment postings with Greenway Health. The firm is very...
Login or Create an Account to see details.
Value
The most helpful thing Greenway Health provides is consistency in getting claims paid and payments...
Login or Create an Account to see details.
Relationship
There have been some timely filing concerns with the firm. They aren't always within their...
Login or Create an Account to see details.
​
Featured Report
Preferences