Greenway Revenue Services
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Subject Expert
Aaron Gleave
Research Director
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User Commentary
Greenway Health does several tasks for us under our direction and the parameters we have set up....
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My biggest frustration is that Greenway Health has outsourced their billing side. Their services...
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I understand that people are moving to an outsourcing model, but our model is a little more...
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Initially, we received our money’s worth. Greenway Health used to exceed our expectations, but right...
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There is nothing sexy about Greenway Health's system other than the fact that everybody in my...
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The only reasons I stayed with Greenway Health were their Greenway Revenue Services team and their...
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Greenway Health has a flat fee for their collections. The fee is not as bad as the fees from other...
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I have had conversations with probably every vice president at Greenway Health and have had many...
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I am willing to go through the living hell of changing EHRs because of how unhappy I am. Greenway...
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Greenway Health has been awful lately. My collection rate has dropped drastically. My receipts were...
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There has been a lot of turnover and a lack of training with Greenway Health. We don't feel like we...
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I have been working with Greenway Health to fix our issues, but I had to take drastic measures to...
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Greenway Health does a good job, but they are really overworked. They have limited staff, and we are...
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Considering what I throw at Greenway Health, they do pretty well. They do the best they can with the...
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We find ourselves playing catch-up on revenues. Greenway Health should provide additional staff to...
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Our days in A/R have gotten a lot better because we have spoken up about it. Greenway Health has...
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Greenway Health's services are very expensive, but the cost is based on a percentage, so Greenway...
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Greenway Health is not exceeding my expectations, but they are meeting our expectations. We are very...
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I feel like my revenue services manager is a friend that works here, even though they are in another...
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Greenway Health is pretty open to anything that we specifically ask for. In my case, I have...
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Greenway Health's monthly reporting abilities are really spot on. I don't have to follow up with...
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Greenway Health's support people actually pick up the phone when we call them. A real person answers...
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Greenway Health could improve with their monthly bills. The bills are very difficult to understand...
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I would like to see Greenway Health be more proactive, especially since we are dealing with an...
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Greenway Health has had an issue with staffing over the last few years. We have had multiple people...
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The vendor hasn't pushed us to raise our rates or increase our prices, and that is a really nice...
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When I instruct the vendor to do things or ask for reports, they execute efficiently. We haven't had...
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Greenway Health does very well. I have no worries on my end. I know that Greenway Health can handle...
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I really like how Greenway Health isn't afraid to get their hands dirty. For example, during the...
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Two strengths of Greenway Health are ease of use and remittance access. The firm is pretty helpful.
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Whether the firm is driving tangible outcomes is hard to answer. The people on the ground try their...
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Greenway Health gave us great pricing, so I guess we got what we paid for. I would only recommend...
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I wouldn’t buy Greenway Health's services again. The firm's leadership continues to have their heads...
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If someone were looking to sign on with the firm, they would be looking at a company that still...
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Generally speaking, the firm doesn’t charge for every little thing, but they do nickel-and-dime more...
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The firm doesn’t exceed our expectations. I don’t even know whether they know what our expectations...
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The firm's day-to-day staff members work hard and do their best to really get things done. The...
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I don’t feel like the firm has a whole lot of knowledge. They really haven’t benefitted us because...
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We have an account executive we talk to regularly. They are a nice person, and we have been with...
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