Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Value
I anticipate maintaining the scope of work we have with CompuGroup Medical US. It could increase...
Login or Create an Account to see details.
Relationship, Services, Value
The driving of tangible outcomes requires a partnership. CompuGroup Medical US does what we say, and...
Login or Create an Account to see details.
Relationship, Services, Value
CompuGroup Medical US has consistently exceeded my expectations. When we had to move to a new...
Login or Create an Account to see details.
Relationship, Services
The strength of CompuGroup Medical US' partnership is through the roof. And CompuGroup Medical US is...
Login or Create an Account to see details.
Services
CompuGroup Medical US and some other firms usually lead the way, and they talk about overseas...
Login or Create an Account to see details.
Value
I don't care for CompuGroup Medical US' scope creep on my annual percentages. As customers come into...
Login or Create an Account to see details.
Loyalty
I'm already recommending CompuGroup Medical US. They are a great firm. I like them a lot. When we...
Login or Create an Account to see details.
Services
The firm has changed their name because they were bought out again, and they are suffering the...
Login or Create an Account to see details.
Loyalty
We hired CompuGroup Medical US to help us with part of our billing. Things are not fully integrated....
Login or Create an Account to see details.
Relationship, Services
After CompuGroup Medical US made some staffing changes, the majority of the concerning areas were...
Login or Create an Account to see details.
Operations, Services, Value
When outsourcing revenue cycle management, we are completely blind until we get adjustment requests....
Login or Create an Account to see details.
Loyalty, Operations, Services, Value
We have had a lot of issues with CompuGroup Medical US. We have had more issues than not. The firm...
Login or Create an Account to see details.
Relationship, Value
I would buy this service again because my practice manager is phenomenal. They do a really good job...
Login or Create an Account to see details.
Loyalty, Relationship
We have a liaison with CompuGroup Medical US who is our go-to person and talks with us about...
Login or Create an Account to see details.
Relationship, Operations
We were keeping tabs on news about new laws coming out that would affect us and our billing, and...
Login or Create an Account to see details.
Relationship
We frequently met with the firm to ask what was going on with our A/R, but we got a made-up story...
Login or Create an Account to see details.
Relationship
We were able to talk to an executive who assured us things would change. Things would change for a...
Login or Create an Account to see details.
Value
CompuGroup Medical US charged us for everything and couldn't give straight answers when we asked...
Login or Create an Account to see details.
Relationship
I can't understand how a large company like CompuGroup Medical US that deals with hundreds of...
Login or Create an Account to see details.
Loyalty
We talked about long-term growth and being able to project for the long term, and we had to explain...
Login or Create an Account to see details.
Relationship, Operations
CompuGroup Medical US was the pain point. They could not tell us anything meaningful. We had...
Login or Create an Account to see details.
Operations
My satisfaction with ARIA RCM’s approach to denials was minimal. The firm sent out appeals. The...
Login or Create an Account to see details.
Value
We met frequently. The people doing the actual work were doing their jobs. They were doing the...
Login or Create an Account to see details.
Operations
I would actively dissuade anyone from going with CompuGroup Medical US. We broke up with them for...
Login or Create an Account to see details.
Value
CompuGroup Medical US literally cost us an exorbitant amount of money in timely filing losses. They...
Login or Create an Account to see details.
Operations
I am not trying to disparage CompuGroup Medical US, but one of my pet peeves is not following up on...
Login or Create an Account to see details.
Relationship, Services
CompuGroup Medical US has definitely exceeded my expectations recently. With any relationship, we...
Login or Create an Account to see details.
Relationship, Operations
One pet peeve of mine is when people either yes me to death or tell me something that they think I...
Login or Create an Account to see details.
Relationship, Services
I receive compliments about CompuGroup Medical US all the time, like how courteous and helpful they...
Login or Create an Account to see details.
Services
CompuGroup Medical US gives me reports, and the reports often are for another provider's office, or...
Login or Create an Account to see details.
Relationship
We have had to get some higher-ups from CompuGroup Medical US involved because of the issues we are...
Login or Create an Account to see details.
Relationship, Value
CompuGroup Medical US gets a percentage of what they collect, so if they don't do their job, they...
Login or Create an Account to see details.
Services
I'm losing patients because of CompuGroup Medical US. The firm is doing things that we told them not...
Login or Create an Account to see details.
Relationship, Value
I have to go behind CompuGroup Medical US, find all their mistakes, fix them, and collect our money...
Login or Create an Account to see details.
Relationship
When we started with CompuGroup Medical US, we had strong communication with the firm, and then they...
Login or Create an Account to see details.
Value
CompuGroup Medical US' charges are based on collections contracts. Everyone seems to be very happy...
Login or Create an Account to see details.
Relationship
We have to follow some organization-guided metrics or target metrics. Over the last several years...
Login or Create an Account to see details.
Relationship, Services, Value
Our denials rate is good. We are right where we should be. Our rejections have gone up though. When...
Login or Create an Account to see details.
Services
Our contact person is fantastic. The system is easy to use, but maybe that is just because I know...
Login or Create an Account to see details.
Value
The firm's payment processing costs are so much higher than what everybody else is charging. Even...
Login or Create an Account to see details.
Relationship, Services
CompuGroup Medical US just needs more improvement where they see fit to keep them ahead of their...
Login or Create an Account to see details.
Services, Value
CompuGroup Medical US has put a little more money into their infrastructure. They used to have an...
Login or Create an Account to see details.
Relationship, Value
We hired CompuGroup Medical US to take the place of employees doing the work on-site. Fighting the...
Login or Create an Account to see details.
Relationship
I work a lot with CompuGroup Medical US, and I always want to make sure they are on their toes and...
Login or Create an Account to see details.
Relationship
CompuGroup Medical US listens to us, but things weren't always sunshine and roses. The firm is only...
Login or Create an Account to see details.
Loyalty, Value
We are thinking about stopping CompuGroup Medical US’ services because we are so low volume. We pay...
Login or Create an Account to see details.
Value
I would buy ARIA RCM again. I have worked in another clinical setting before where we had a local...
Login or Create an Account to see details.
Relationship
Our account executive is amazing, and when we leave, I want them to come with us. I know we can't...
Login or Create an Account to see details.
Relationship
When it comes to what we are already doing, CompuGroup Medical US seems to be educated and know how...
Login or Create an Account to see details.
Relationship
When it comes to recommending CompuGroup Medical US, they do so well for us, but we are so tiny. If...
Login or Create an Account to see details.
Relationship
The staffing could be a little more organized. I have an account executive who works with CompuGroup...
Login or Create an Account to see details.
Relationship
CompuGroup Medical US really does what we expect from them. They know what we want, and they execute...
Login or Create an Account to see details.
Relationship
The communication from CompuGroup Medical US is great, but it could be better. They do really well...
Login or Create an Account to see details.
Featured Report
Preferences