ARIA RCM Commentary

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CompuGroup Medical US will get our claims paid for. That's the biggest thing. They also figure out...

For CompuGroup Medical US to exceed my expectations, I would not be seeing any claims come back....

CompuGroup Medical US has regular meetings with us and goes over all the billing in detail with our...

To me, it's better to have a firm help us with posting payments, working our denials, and handling...

What sticks out about CompuGroup Medical US is their communication. I can immediately go to them and...

The firm could always improve, but CompuGroup Medical US has been a lot better than when we...

A lot of the denials are identified by CompuGroup Medical US, but then they come back to us to get fixed....

Whether we continue with the firm will be based on pricing and how well we're utilizing them.

CompuGroup Medical US is broken down into other team members, so there is a chain, and how quickly...

CompuGroup Medical US’s impact on the patient experience has gotten better. There's an 800 number...

We have a couple of staffing consultants from CompuGroup Medical US. We have a team lead who is part...

The team lead over the team in India is amazing. They’re very good. Anytime I need anything, I go...

There are things that the firm should be researching on their own without having to come to me. We...

We've been able to make an agreement with the firm. I'm pretty happy they met that.

Our EHR vendor has muddied up the water. CompuGroup Medical US doesn’t do payment posting, and they...

CompuGroup Medical US has been slow to change, and we've given them time again and again. We have...

I created my own process around patient billing, and for several months, I've brought in a lot of...

I've already sent everything to dissolve our services with CompuGroup Medical US, and we're in the...

After purchasing the CompuGroup Medical US software, I found out that we didn't have what we needed...

CompuGroup Medical US is way too top heavy, in my opinion. I was scheduled to meet with a higher-up...

We've been through hell and back with CompuGroup Medical US. If I'm providing a good learning...

In the past, I've been very helpful with CompuGroup Medical US because they solved issues when we...

Recently, I had to go through another vendor's system to find out why claims were being denied, and...

I've always seen CompuGroup Medical US be ahead of the curve, with satisfaction ratings. It almost...

We missed timely filing on a lot of claims. These were claims that we submitted prior authorizations...

We were seeing information come across from our system into the billing software, and prices would...

I don't know if CompuGroup Medical US was ever great. I thought from the beginning their solution...

CompuGroup Medical US is really good at documenting notes in their own software about what they are...

We had to update some information in the CompuGroup Medical US software. But recently, I found a...

CompuGroup Medical US changed something and didn't let us know. That thing is something nobody can...

CompuGroup Medical US has a manager based in our country overseeing the offshore team. There are a...

CompuGroup Medical US doesn’t even ask me what my goals are.