A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 73.9
Services average: 88.2
Company/solution |
Total evaluations |
Trend (2020-2021) |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
R1
RCM R1 Physician RCM Services |
87.9 |
n=30
|
N/A
|
A
|
B
|
B+
|
B+
|
B
|
||
|
|
|
|
|||||||
Veradigm (formerly Allscripts)
Allscripts Revenue Cycle Management |
77.2 |
n=18
|
0%
|
C+
|
C
|
B-
|
C+
|
C
|
||
|
|
|
|
|||||||
NextGen Healthcare
NextGen RCMS |
76.9 |
n=16
|
0%
|
C+
|
B-
|
B
|
C
|
C-
|
||
|
|
|
|
|||||||
athenahealth
RCM Services |
75.8 |
n=17
|
0%
|
B-
|
C
|
C+
|
C
|
D+
|
||
|
|
|
|
|||||||
Greenway Health
Greenway Revenue Services |
74.7 |
n=20
|
0%
|
C
|
B
|
C+
|
C+
|
D+
|
||
|
|
|
|
|||||||
CompuGroup Medical US
eMDs Aria RCM |
50.7 |
n=17
|
0%
|
F
|
F
|
D-
|
F
|
F
|
||
50.0 |
100.0 |
*Limited Data |
Company/solution |
Trend
(2020-2021) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
R1
RCM R1 Physician RCM Services 87.9
n=30
|
N/A
|
A
|
B
|
B+
|
B+
|
B
|
||
Veradigm (formerly Allscripts)
Allscripts Revenue Cycle Management 77.2
n=18
|
0%
|
C+
|
C
|
B-
|
C+
|
C
|
||
NextGen Healthcare
NextGen RCMS 76.9
n=16
|
0%
|
C+
|
B-
|
B
|
C
|
C-
|
||
athenahealth
RCM Services 75.8
n=17
|
0%
|
B-
|
C
|
C+
|
C
|
D+
|
||
Greenway Health
Greenway Revenue Services 74.7
n=20
|
0%
|
C
|
B
|
C+
|
C+
|
D+
|
||
CompuGroup Medical US
eMDs Aria RCM 50.7
n=17
|
0%
|
F
|
F
|
D-
|
F
|
F
|
Company/solution |
Overall performance score | Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
CareCloud
Concierge RCM * L |
64.3 |
n=13
|
D
|
D
|
D-
|
D
|
D
|
Company/solution |
Overall
performance score
|
Total evaluations |
CareCloud
Concierge RCM * L loyalty
D
operations
D
relationship
D-
services
D
value
D
|
64.3 |
n=13
|
Concierge RCM * L
n=13