2021 Best In KLAS Ambulatory RCM Services

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

R1 RCM R1 Physician RCM Services	87.9	n=30	N/A	A	B	B+	B+	B

Veradigm (formerly Allscripts) Allscripts Revenue Cycle Management	77.2	n=18	0%	C+	C	B-	C+	C

NextGen Healthcare NextGen RCMS	76.9	n=16	0%	C+	B-	B	C	C-

athenahealth RCM Services	75.8	n=17	0%	B-	C	C+	C	D+

Greenway Health Greenway Revenue Services	74.7	n=20	0%	C	B	C+	C+	D+

CompuGroup Medical US eMDs Aria RCM	50.7	n=17	0%	F	F	D-	F	F
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

R1 RCM R1 Physician RCM Services 87.9 n=30 COMMENTS	N/A	A	B	B+	B+	B
Veradigm (formerly Allscripts) Allscripts Revenue Cycle Management 77.2 n=18 COMMENTS	0%	C+	C	B-	C+	C
NextGen Healthcare NextGen RCMS 76.9 n=16 COMMENTS	0%	C+	B-	B	C	C-
athenahealth RCM Services 75.8 n=17 COMMENTS	0%	B-	C	C+	C	D+
Greenway Health Greenway Revenue Services 74.7 n=20 COMMENTS	0%	C	B	C+	C+	D+
CompuGroup Medical US eMDs Aria RCM 50.7 n=17 COMMENTS	0%	F	F	D-	F	F

Company/solution	Overall performance score	Total evaluations	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

CareCloud Concierge RCM * L	64.3	n=13	D	D	D-	D	D

Company/solution	Overall performance score	Total evaluations

CareCloud Concierge RCM * L loyalty D operations D relationship D- services D value D	64.3	n=13

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