2021 Best In KLAS Ambulatory RCM Services

When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EMR and PM solutions. This athenahealth “complete look” provides a high-level analysis of the key IT components that make up athenahealth’s comprehensive suite. (Other reports in the series do the same for eClinicalWorks, Greenway Health, NextGen Healthcare, and Veradigm.)

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Loyalty	Operations	Relationship	Services	Value

R1 RCM R1 Physician RCM Services	87.9	n=30	N/A	A	B	B+	B+	B

Veradigm (formerly Allscripts) Allscripts Revenue Cycle Management	77.2	n=18	0%	C+	C	B-	C+	C

NextGen Healthcare NextGen RCMS	76.9	n=16	0%	C+	B-	B	C	C-

athenahealth RCM Services	75.8	n=17	0%	B-	C	C+	C	D+

Greenway Health Greenway Revenue Services	74.7	n=20	0%	C	B	C+	C+	D+

CompuGroup Medical US eMDs Aria RCM	50.7	n=17	0%	F	F	D-	F	F
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

R1 RCM R1 Physician RCM Services 87.9 n=30 COMMENTS	N/A	A	B	B+	B+	B
Veradigm (formerly Allscripts) Allscripts Revenue Cycle Management 77.2 n=18 COMMENTS	0%	C+	C	B-	C+	C
NextGen Healthcare NextGen RCMS 76.9 n=16 COMMENTS	0%	C+	B-	B	C	C-
athenahealth RCM Services 75.8 n=17 COMMENTS	0%	B-	C	C+	C	D+
Greenway Health Greenway Revenue Services 74.7 n=20 COMMENTS	0%	C	B	C+	C+	D+
CompuGroup Medical US eMDs Aria RCM 50.7 n=17 COMMENTS	0%	F	F	D-	F	F

Company/solution	Overall performance score	Total evaluations	Loyalty	Operations	Relationship	Services	Value

CareCloud Concierge RCM * L	64.3	n=13	D	D	D-	D	D

Company/solution	Overall performance score	Total evaluations

CareCloud Concierge RCM * L loyalty D operations D relationship D- services D value D	64.3	n=13

Ambulatory RCM Services

Past Ambulatory RCM Services Awards

Contact KLAS

Tell us about your organization

How can we help you?