A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 89.7
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2021-2022) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
|
Nordic
HIT Implementation Leadership - Large 
|
96.8 |
0%
|
n=12
|
A+
|
A
|
A+
|
A-
|
A+
|
||
| |
|
|
|
|||||||
|
Impact Advisors
HIT Implementation Leadership - Large
|
93.8 |
-1%
|
n=28
|
A
|
A
|
A
|
A-
|
A-
|
||
| |
|
|
|
|||||||
|
Medix
HIT Implementation Leadership - Large
|
93.4 |
+1%
|
n=10
|
A+
|
A
|
A
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
Pivot Point Consulting, a Vaco Company
HIT Implementation Leadership - Large
|
92.0 |
+2%
|
n=9
|
A
|
A-
|
A-
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
Engage (merged with Tegria)
Engage HIT Implementation Leadership - Large |
90.8 |
-7%
|
n=9
|
A-
|
A-
|
A-
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
medSR
(MedMatica and Santa Rosa Staffing) medSR (formerly MedMatica and Santa Rosa) HIT Implementation Leadership - Large |
89.8 |
N/A
|
n=7
|
A
|
B+
|
A
|
B+
|
B
|
||
| |
|
|
|
|||||||
|
Oracle Health
Cerner HIT Implementation Leadership - Large |
73.2 |
+6%
|
n=7
|
B-
|
C
|
B-
|
C+
|
F
|
||
50.0 |
100.0 |
|||||||||
loyalty
A+
operations
A
relationship
A+
services
A-
value
A+
loyalty
A
operations
A
relationship
A
services
A-
value
A-
loyalty
A+
operations
A
relationship
A
services
B+
value
A-
loyalty
A
operations
A-
relationship
A-
services
B+
value
A-
Engage (merged with Tegria)
Engage HIT Implementation Leadership - Large
Engage HIT Implementation Leadership - Large
90.8
n=9
loyalty
A-
operations
A-
relationship
A-
services
B+
value
A-
medSR
(MedMatica and Santa Rosa Staffing) medSR (formerly MedMatica and Santa Rosa) HIT Implementation Leadership - Large
(MedMatica and Santa Rosa Staffing) medSR (formerly MedMatica and Santa Rosa) HIT Implementation Leadership - Large
89.8
n=7
loyalty
A
operations
B+
relationship
A
services
B+
value
B
Oracle Health
Cerner HIT Implementation Leadership - Large
Cerner HIT Implementation Leadership - Large
73.2
n=7
loyalty
B-
operations
C
relationship
B-
services
C+
value
F
Solutions Not Ranked
Ordered alphabetically
L NR
|
Overall Performance Score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
Accenture
HIT Implementation Leadership - Large L |
91.3 |
n=5
|
A
|
A
|
B+
|
B+
|
A-
|
| |
|
|
|
||||
|
Deloitte
HIT Implementation Leadership - Large L |
64.2 |
n=5
|
D-
|
C+
|
C
|
D
|
F
|
| |
|
|
|
||||
|
Huron
HIT Implementation Leadership - Large L |
87.9 |
n=6
|
A
|
B
|
A
|
B+
|
C+
|
| |
|
|
|
||||
|
Optimum Healthcare IT
HIT Implementation Leadership - Large NR |
90 |
n=5
|
A
|
B+
|
A-
|
B+
|
B
|
| |
|
|
|
||||
|
Tegria
Navin Haffty HIT Implementation Leadership - Large L |
84.9 |
n=3
|
A
|
A
|
C+
|
B
|
C+
|
L NR
&nbps;
Accenture
HIT Implementation Leadership - Large L
HIT Implementation Leadership - Large L
91.3
n=5
n=5
loyalty
A
operations
A
relationship
B+
services
B+
value
A-
Deloitte
HIT Implementation Leadership - Large L
HIT Implementation Leadership - Large L
64.2
n=5
n=5
loyalty
D-
operations
C+
relationship
C
services
D
value
F
Huron
HIT Implementation Leadership - Large L
HIT Implementation Leadership - Large L
87.9
n=6
n=6
loyalty
A
operations
B
relationship
A
services
B+
value
C+
Optimum Healthcare IT
HIT Implementation Leadership - Large NR
HIT Implementation Leadership - Large NR
90
n=5
n=5
loyalty
A
operations
B+
relationship
A-
services
B+
value
B
Tegria
Navin Haffty HIT Implementation Leadership - Large L
Navin Haffty HIT Implementation Leadership - Large L
84.9
n=3
n=3
loyalty
A
operations
A
relationship
C+
services
B
value
C+
