Impact Advisors HIT Core Clinical Implementation Leadership Commentary
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Kaleb Harris
Research Director
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User Commentary

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CFO

Operations, Operations, Operations

The Impact Advisors person rescued us. Other facilities in our group had project managers, but those...

Dec 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship, Operations, Operations

In recent weeks, the team from the consulting group has been consistent. We have gotten through...

Dec 2023
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CIO

Relationship, Relationship

Impact Advisors has the leadership in place, and they are being proactive. They actually saw an...

Dec 2023
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CIO

Relationship, Relationship

The firm has worked with us on staffing and has been transparent, especially regarding project...

Dec 2023
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CIO

Relationship, Relationship

The firm did really well in our revenue cycle area. They really excel in that part. They have...

Dec 2023
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CIO

Relationship, Relationship

Even though I rant at the firm about something they have screwed up and how they keep putting things...

Dec 2023
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CIO

Relationship, Relationship, Operations, Operations

I would recommend using Impact Advisors with cautionary information. You just can't sit back with...

Dec 2023
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Director

Relationship, Relationship, Operations, Operations

I would tell a peer that the firm’s strength is their excellent project managers. The firm has great...

Dec 2023
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CIO

Relationship, Relationship, Operations, Operations

We had some issues early on in the kickoff with some consultant turnover, but the firm has recovered...

Dec 2023
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CIO

Operations, Operations

What bothered me about the firm was that their business model was not understood. They bragged about...

Dec 2023
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CIO

Relationship, Relationship, Services

Impact Advisors has been very supportive and helpful. They are helping us assess which modules are...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Services

Impact Advisors' ability to become part of the organization or an extension of our organization is...

Nov 2023
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VP/Other Executive

Operations, Operations, Services

In some cases, the firm got too much in the weeds. There were times when I would guide them to...

Nov 2023
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VP/Other Executive

Relationship, Relationship

Overall, I am very happy with our interactions with Impact Advisors. They had great flexibility. The...

Nov 2023
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CIO

Relationship

The firm has a very partnership-like mentality. They listen to the clients to understand their...

Oct 2023
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VP/Other Executive

Relationship, Relationship

One thing that stands out about Impact Advisors is that they have a lot of expertise in integration....

Oct 2023
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VP/Other Executive

Relationship, Relationship

We have a very good partnership with Impact Advisors. They have gone above and beyond. They have...

Oct 2023
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VP/Other Executive

Relationship, Services

The preimplementations from Impact Advisors are the best. I have never seen anybody who can bring...

Oct 2023
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CIO

Relationship, Relationship

The program director is truly fantastic. They are the best director I have worked with. We have a...

Oct 2023
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CIO

Relationship, Relationship

Impact Advisors has great resources who are really knowledgeable about our software. The firm's...

Oct 2023
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CIO

Relationship, Relationship

My only suggestion for improvement is that sometimes the firm brings proposals to us that aren't a...

Oct 2023
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VP/Other Executive

Operations, Operations

The previous project we did with Impact Advisors went so well that we decided to use the firm for...

Sep 2023
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VP/Other Executive

Relationship, Relationship

I have worked with other consultants, but I have never worked with other consultants with as much...

Sep 2023
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VP/Other Executive

Operations, Value

Anytime we have a vacancy or need to bring on another analyst, everything flows through the firm....

Sep 2023
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VP/Other Executive

Relationship, Relationship

Impact Advisors really helps guide us to make sure we meet our vendor’s timelines. The firm knows...

Sep 2023
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VP/Other Executive

Relationship

The firm has very strong, experienced staff, especially in leadership roles. The staff has quite...

Sep 2023
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VP/Other Executive

Relationship

The firm is really receptive to any concerns we have, and the firm addresses them very quickly.

Sep 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship

We sent out an RFP and selected Impact Advisors through a pretty rigorous process. Impact Advisors...

Sep 2023
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Manager

Relationship

Impact Advisors has generally done a good job with all the work that we have given them. We have had...

Sep 2023
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Manager

Relationship, Relationship, Relationship

Impact Advisors is responsive both in task completion and course correction; Impact Advisors is...

Aug 2023
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Manager

Services, Services, Services

I would like to see Impact Advisors be a bit more firm in presenting industry best practices.

Aug 2023
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Manager

Relationship, Relationship, Relationship

From an executive-involvement perspective, Impact Advisors was just very involved in understanding...

Aug 2023
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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

Impact Advisors has anticipated what our future needs might be, and they have used their lessons...

Aug 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

We were trying to have a successful go-live, and Impact Advisors helped us do that. It went really...

Jul 2023
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Director

Operations, Operations, Operations

The firm is incredibly adaptable. They pivoted as they needed to pivot. However, we had some issues,...

Jul 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm’s project manager is hands down the best project manager I have ever seen in my decades in...

Jul 2023
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Director

Relationship, Relationship, Relationship

Our executive contact from Impact Advisors was engaged. We had early morning calls, late night...

Jul 2023
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CIO

Operations, Operations, Operations

Impact Advisors was very organized and led the effort for implementation planning. They provided...

Jul 2023
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CIO

Relationship, Relationship, Relationship

Most of Impact Advisors’ staff was excellent. There were a couple of people from Impact Advisors...

Jul 2023
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CIO

Relationship, Operations, Operations, Operations

There were certain areas of the implementation where Impact Advisors should have given us some...

Jul 2023
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

The team we put together was way too small for the work. I don’t know how Impact Advisors expected...

Jul 2023
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CIO

Relationship, Relationship, Relationship

Impact Advisors is very easy to work with. They are flexible, and they have strong engagement and...

Jul 2023
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VP/Other Executive

Operations, Operations, Operations

The firm’s people had a good skill set. They had experience doing implementations like ours and gave...

Jun 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

Our project with Impact Advisors has been very good; I don't think we would be able to survive...

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

I am very satisfied with how Impact Advisors tested our system. The test went really well. Also, if...

May 2023
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Director

Relationship, Relationship, Relationship

We brought Impact Advisors in because we had worked with them before and had had a really successful...

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

There have been a few areas where I have had questions about why Impact Advisors didn’t bring...

May 2023
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Director

Relationship, Relationship, Relationship

My key takeaway is the fact that Impact Advisors is an organization that is first and foremost...

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

During one of our implementations, Impact Advisors was there to support us. They helped us design...

May 2023
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Director

Relationship, Relationship, Operations

For Impact Advisors, it would be helpful if they had clear lanes drawn out in terms of what their...

May 2023
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CMIO

Relationship, Operations

The resources were available after hours and always responded rapidly. The quality of the resources'...

Apr 2023
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CIO

Relationship

From the advisor, we get the physician and operational experience, and we partner with the firm to...

Mar 2023
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CIO

Operations

The planning before the implementation was a little slow out of the gate with Impact Advisors. We...

Mar 2023
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CIO

Value

Impact Advisors has been very fair and transparent about their fees. They have not nickel-and-dimed...

Mar 2023
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CIO

Relationship

Impact Advisors is good because the materials that are produced are relevant to the engagement we...

Mar 2023
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