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Impact Advisors HIT Core Clinical Implementation Leadership Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

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Neutral
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User Commentary

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CIO

Impact Advisors lets us interview candidates. Not often, but sometimes candidates come into an...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CIO

Impact Advisors feels like a true partner. They don't feel like a vendor. We count them as part of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

Impact Advisors listens to you and understands how your needs map back to the overall organization....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

I feel like my relationship with Impact Advisors is such that if I wanted to do something that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

I’m a data junkie, and I have to quantify how well we’re performing. I don’t want subjective...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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CIO

Impact Advisors aligned more closely with our culture. All of the firms we considered were good, but...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CIO

Impact Advisors mirrored our needs. We're an organization that's scaling, so in areas where we had...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CIO

Impact Advisors does something unique where, when we bring on a staff member, they let us work with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

There are firms that are strategic, and there are firms that are super strategic. I used another...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

There was a lot of talk early on that Impact Advisors had tools and blueprints. It felt like those...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Impact Advisors was really pushy during the sales process. They changed our account representative...

Comment Tone Negative
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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VP/Other Executive

Impact Advisors is good at what they do, but they're not really driving the project. They're...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Impact Advisors is very people focused and good at connecting us with other institutions that have...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CMIO

I typically feel like consultants miss my expectations, and the Impact Advisors analysts are...

Comment Tone Positive
Pillars Operations, Services, Value
Evaluation Unrated

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CMIO

In some of the project leadership, Impact Advisors was great, but some of the ongoing leaders that...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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CMIO

During our implementation, Impact Advisors’s leadership really advocated for what was needed,...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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CMIO

Impact Advisors was really quick with getting people on board. It was more difficult to find...

Comment Tone Positive
Pillars Loyalty, Services
Evaluation Unrated

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VP/Other Executive

Impact Advisors helped us out with one of our vendors when the vendor wasn't going to change their...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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VP/Other Executive

I had to coach Impact Advisors a little on how I expected them to engage in some of our meetings. I...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Impact Advisors brought in additional help, and some of it was unbillable because they didn’t want...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

The vendor whose solution we were implementing with Impact Advisors was very different from any...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Impact Advisors is really good. However, they wanted a lot of different fees on top of rates, so we...

Comment Tone Positive
Pillars Relationship, Services, Value
Evaluation Unrated

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Director

Impact Advisors is incredible. Their leadership team helped with project direction and management,...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

The sales leader of Impact Advisors has been extremely pushy. Impact Advisors is not nitpicky; they...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

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VP/Other Executive

Our experience with Impact Advisors has been reasonably good. The firm's service is like training...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

We wanted Impact Advisors to see and anticipate questions and problems before we encountered them...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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