2021 Best In KLAS HIT Implementation Leadership (Large)

When implementing a MEDITECH EMR, provider organizations must use a firm that is certified by MEDITECH (i.e., READY-certified). There are many READY-certified firms in the market, and MEDITECH has recently joined the competition by offering their own implementation services. To help provider organizations navigate their options, this report seeks to share which firms consistently provide high-quality services and provides an early look at the client experience with MEDITECH’s implementation services.

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Loyalty	Operations	Relationship	Services	Value

Engage (merged with Tegria) Engage	97.3	n=9	0%	A+	A+	A	A	A+

Nordic	96.4	n=9	0%	A+	A	A	A-	A

Impact Advisors	95.2	n=23	0%	A+	A-	A+	A	A-

Cumberland (merged with Tegria) Cumberland	92.3	n=7	0%	A	A-	A-	A-	A-

Experis Health Solutions (formerly ettain health) ettain health	91.3	n=9	0%	A	B	A-	B+	A-

Pivot Point Consulting, a Vaco Company	89.9	n=10	N/A	A	A-	A-	B-	A-

Tegria Navin, Haffty & Associates (NHA)	89.3	n=6	0%	A+	B+	A-	B+	B-

Accenture	81.6	n=8	N/A	B-	B	B	B	C+

Deloitte	76.2	n=10	0%	C+	B-	B	C+	D+

Oracle Health (Cerner) Cerner	69.2	n=18	0%	C	C-	B	C	F
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

Engage (merged with Tegria) Engage 97.3 n=9	0%	A+	A+	A	A	A+
Nordic 96.4 n=9 COMMENTS	0%	A+	A	A	A-	A
Impact Advisors 95.2 n=23 COMMENTS	0%	A+	A-	A+	A	A-
Cumberland (merged with Tegria) Cumberland 92.3 n=7	0%	A	A-	A-	A-	A-
Experis Health Solutions (formerly ettain health) ettain health 91.3 n=9 COMMENTS	0%	A	B	A-	B+	A-
Pivot Point Consulting, a Vaco Company 89.9 n=10 COMMENTS	N/A	A	A-	A-	B-	A-
Tegria Navin, Haffty & Associates (NHA) 89.3 n=6 COMMENTS	0%	A+	B+	A-	B+	B-
Accenture 81.6 n=8 COMMENTS	N/A	B-	B	B	B	C+
Deloitte 76.2 n=10 COMMENTS	0%	C+	B-	B	C+	D+
Oracle Health (Cerner) Cerner 69.2 n=18 COMMENTS	0%	C	C-	B	C	F

Company/solution	Overall performance score	Total evaluations	Loyalty	Operations	Relationship	Services	Value

Epic * L	90.7	n=5	A+	A-	A	B+	B

Medix * L	92.6	n=5	A	A-	A	B	A

Optimum Healthcare IT * L	90.7	n=4	A	A-	A	A-	B

Company/solution	Overall performance score	Total evaluations

Epic * L loyalty A+ operations A- relationship A services B+ value B	90.7	n=5

Medix * L loyalty A operations A- relationship A services B value A	92.6	n=5

Optimum Healthcare IT * L loyalty A operations A- relationship A services A- value B	90.7	n=4

HIT Implementation Leadership (Large)

Past HIT Implementation Leadership (Large) Awards

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