A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 88.7
Services average: 88.2
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2020-2021) |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
||
Engage (merged with Tegria)
Engage |
97.3 |
n=9
|
0%
|
A+
|
A+
|
A
|
A
|
A+
|
||
|
|
|
|
|||||||
Nordic
|
96.4 |
n=9
|
0%
|
A+
|
A
|
A
|
A-
|
A
|
||
|
|
|
|
|||||||
Impact Advisors
|
95.2 |
n=23
|
0%
|
A+
|
A-
|
A+
|
A
|
A-
|
||
|
|
|
|
|||||||
Cumberland (merged with Tegria)
Cumberland |
92.3 |
n=7
|
0%
|
A
|
A-
|
A-
|
A-
|
A-
|
||
|
|
|
|
|||||||
Experis Health Solutions
ettain health |
91.3 |
n=9
|
0%
|
A
|
B
|
A-
|
B+
|
A-
|
||
|
|
|
|
|||||||
Pivot Point Consulting, a Vaco Company
|
89.9 |
n=10
|
N/A
|
A
|
A-
|
A-
|
B-
|
A-
|
||
|
|
|
|
|||||||
Tegria
Navin, Haffty & Associates (NHA) |
89.3 |
n=6
|
0%
|
A+
|
B+
|
A-
|
B+
|
B-
|
||
|
|
|
|
|||||||
Accenture
|
81.6 |
n=8
|
N/A
|
B-
|
B
|
B
|
B
|
C+
|
||
|
|
|
|
|||||||
Deloitte
|
76.2 |
n=10
|
0%
|
C+
|
B-
|
B
|
C+
|
D+
|
||
|
|
|
|
|||||||
Oracle Health
Cerner |
69.2 |
n=18
|
0%
|
C
|
C-
|
B
|
C
|
F
|
||
50.0 |
100.0 |
Company/solution |
Trend
(2020-2021) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Engage (merged with Tegria)
Engage 97.3
n=9
|
0%
|
A+
|
A+
|
A
|
A
|
A+
|
||
Nordic
96.4
n=9
COMMENTS
|
0%
|
A+
|
A
|
A
|
A-
|
A
|
||
Impact Advisors
95.2
n=23
COMMENTS
|
0%
|
A+
|
A-
|
A+
|
A
|
A-
|
||
Cumberland (merged with Tegria)
Cumberland 92.3
n=7
|
0%
|
A
|
A-
|
A-
|
A-
|
A-
|
||
Experis Health Solutions
ettain health 91.3
n=9
|
0%
|
A
|
B
|
A-
|
B+
|
A-
|
||
Pivot Point Consulting, a Vaco Company
89.9
n=10
COMMENTS
|
N/A
|
A
|
A-
|
A-
|
B-
|
A-
|
||
Tegria
Navin, Haffty & Associates (NHA) 89.3
n=6
COMMENTS
|
0%
|
A+
|
B+
|
A-
|
B+
|
B-
|
||
Accenture
81.6
n=8
COMMENTS
|
N/A
|
B-
|
B
|
B
|
B
|
C+
|
||
Deloitte
76.2
n=10
COMMENTS
|
0%
|
C+
|
B-
|
B
|
C+
|
D+
|
||
Oracle Health
Cerner 69.2
n=18
|
0%
|
C
|
C-
|
B
|
C
|
F
|
Engage
Cumberland
ettain health
Cerner
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Medix
* L |
92.6 |
n=5
|
A
|
A-
|
A
|
B
|
A
|
|
|
|
|
||||
Optimum Healthcare IT
* L NR |
90.7 |
n=4
|
A
|
A-
|
A
|
A-
|
B
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
Medix
* L loyalty
A
operations
A-
relationship
A
services
B
value
A
|
92.6 |
n=5
|
Optimum Healthcare IT
* L NR loyalty
A
operations
A-
relationship
A
services
A-
value
B
|
90.7 |
n=4
|
* L
n=5
* L NR
n=4