Nordic HIT Core Clinical Implementation Leadership Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Relationship
We haven't seen as many high-quality senior people from Nordic, and I think that some of that might...
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Value
Nordic is expensive, but they usually deliver. They are a good partner, and we are not the easiest...
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Relationship
Our engagement with Nordic wasn't rocket science or anything, but they had experience with other...
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Relationship, Operations
The firm's project managers were pretty good. One person was a little here and there, but we could...
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Relationship
Nordic has been a good partner for a long time. We have had concerns, and some of the staff members...
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Operations
In some cases, there was almost too much implementation planning. I felt like the firm even did some...
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Operations, Value
When it comes to getting our ROI for what we invested, it is really a matter of the rate of...
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Relationship
When it comes to executive involvement at Nordic, some points of it were really good, but some...
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Relationship, Services
I have recommended Nordic to several people. I am very transparent in saying that Nordic’s work...
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Relationship, Operations
To exceed expectations is a very lofty goal. Consistently exceeding expectations will be hard for...
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Relationship, Operations
Nordic’s team has been really engaged and committed to making sure we are getting off on the right...
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Relationship, Operations
We had a project manager who let milestones in the prework phase lapse. We had to adjust. But now,...
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Loyalty
Knowing what we know with our current experience, I would work with Nordic again, but I would use...
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Value
I feel like I need to argue with Nordic on charges. That was not the case a few years ago. That...
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Relationship, Value
I had one Nordic consultant who wasn't working out, and I got some pushback from the firm. I...
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Relationship, Operations
The individual who is on the project has been invaluable, and we are happy to still have that...
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Value
Nordic’s execution varied on the consultant. Consistently, Nordic’s consultants were pretty good,...
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Operations, Services
For some of the timelines that we had with Nordic and then some of the assignments, we thought we...
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Value
Nordic charges us for stuff that we might not expect them to charge us for. They are a little overpriced....
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Relationship
Nordic's staff members are pretty well experienced and seasoned, and that is why they perform at the...
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Relationship
Sometimes, Nordic meets expectations, but they don't exceed them. They could come to us more...
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Relationship, Operations
We learned too many things later down the road in the project that should have been planned up front...
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Value
Nordic is really expensive. But I weigh that against what they deliver. What they deliver for us is...
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Operations
The Nordic staff did a really good job. We didn't have issues with the staff, and where there were...
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Operations, Value
There was no whining with Nordic. Other companies whine about how hard it is to do the work that we...
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Relationship, Operations
Nordic did an excellent job of helping design our solution. They also helped keep consultants from...
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Operations
We had some challenges when we went live, mainly with the revenue cycle piece where the training...
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Operations
When we had problems, Nordic listened to us. Pretty much on their own dime, they went back to see...
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