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Nordic HIT Core Clinical Implementation Leadership Commentary
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Kaleb Harris
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VP/Other Executive

Value

Nordic charges us for stuff that we might not expect them to charge us for. They are a little overpriced....

Jun 2024
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VP/Other Executive

Relationship

Nordic's staff members are pretty well experienced and seasoned, and that is why they perform at the...

Jun 2024
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VP/Other Executive

Relationship

Sometimes, Nordic meets expectations, but they don't exceed them. They could come to us more...

Jun 2024
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VP/Other Executive

Relationship, Operations

We learned too many things later down the road in the project that should have been planned up front...

Jun 2024
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VP/Other Executive

Value

Nordic is really expensive. But I weigh that against what they deliver. What they deliver for us is...

Jun 2024
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VP/Other Executive

Operations

The Nordic staff did a really good job. We didn't have issues with the staff, and where there were...

Jun 2024
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VP/Other Executive

Operations, Value

There was no whining with Nordic. Other companies whine about how hard it is to do the work that we...

Jun 2024
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VP/Other Executive

Relationship, Operations

Nordic did an excellent job of helping design our solution. They also helped keep consultants from...

Jun 2024
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CEO/President

Operations

We had some challenges when we went live, mainly with the revenue cycle piece where the training...

May 2024
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CEO/President

Operations

When we had problems, Nordic listened to us. Pretty much on their own dime, they went back to see...

May 2024
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COO

Relationship, Operations

The firm’s people have been fantastic in terms of making sure things get done and providing project...

Jan 2024
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COO

Relationship

When we bring some consultants into our organization, it is almost like they go on a fishing...

Jan 2024
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CNIO

Relationship, Operations

We received one team from Nordic, but we saw a lot of turnover with that one team. In the beginning,...

Dec 2023
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CNIO

Relationship

I appreciated very much the personal attention that we received from Nordic’s leadership. We worked...

Dec 2023
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CNIO

Relationship, Value

Nordic should have gotten involved much sooner than they did and had more line of sight than they...

Dec 2023
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CNIO

Relationship

The strength of the partnership we see with Nordic reflects where we are currently, rather than how...

Dec 2023
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CNIO

Relationship, Operations, Value

We had some people from Nordic who were very much involved, but there was a lot of groundwork for...

Dec 2023
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CNIO

Relationship

Nordic lacked proactive engagement in the areas in which we hired them to consult. That really had...

Dec 2023
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CNIO

Value

We felt like what we were getting from the software vendor was just as valuable or more so than what...

Dec 2023
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CNIO

Relationship, Operations

I would consider working with Nordic again based on certain individuals and the work they did but...

Dec 2023
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CNIO

Relationship

There are others who have been good, but one person in particular has been exceptional at pulling...

Dec 2023
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VP/Other Executive

Relationship, Operations

The consultant from Nordic was very good, but they missed some key things. We would have liked them...

Nov 2023
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VP/Other Executive

Relationship

We suffered because we originally engaged with S&P Consultants and when they were acquired by...

Nov 2023
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CIO

Relationship, Value

Nordic was certainly ahead of almost every question we had, and they were really rock stars for us....

Oct 2023
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Director

Relationship, Value

I would contract with Nordic again based on other relationships that I have had with them. If the...

Oct 2023
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Director

Operations

We were in a pretty unique situation. Nordic's consultant did not understand our challenges and...

Oct 2023
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Director

Relationship

The consultant was organized. Nordic is responsive, and in general, they listen to us. I have...

Oct 2023
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Director

Relationship

The quality of staff that we received from Nordic is much higher than we anticipated. The quality of...

Sep 2023
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Director

Relationship

We didn’t have a really great team from Nordic that started with the preimplementation piece. The...

Sep 2023
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Director

Operations

Nordic is good on the IT side of the implementation, but they lack a bit on the strategic alignment...

Sep 2023
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Director

Relationship, Value

Nordic’s price has been competitive. The firm has also provided a number of additional supports for...

Sep 2023
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Manager

Relationship, Services

We have really struggled with Nordic. We have had multiple leads, and one of them did not perform in...

Aug 2023
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Manager

Relationship

Most of Nordic’s team has definitely met expectations and has been doing a phenomenal job. They have...

Aug 2023
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Manager

Value

We asked Nordic for help with a project, and what they pulled together is not exactly what we asked...

Aug 2023
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Manager

Relationship

We work really closely with some of Nordic’s leaders, and they have been really great. For example,...

Aug 2023
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