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Nordic HIT Core Clinical Implementation Leadership Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Performance details

Comment Type Breakout

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Negative
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User Commentary

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VP/Other Executive

We got a new project lead from Nordic, and that wasn't ideal. Nordic wasn't a strong leader like our...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

The delivery of training was not well executed by Nordic. There were a lot of gaps in workflows and...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

Nordic was able to drive the project, but they didn't do it effectively. Our leadership had to...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Director

We chose Nordic because we worked with them on a previous implementation, so we were very familiar...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

I wasn’t impressed with Nordic’s participation in our rollout. Historically, many people at Nordic...

Comment Tone Negative
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

We went with Nordic because Nordic had consultants who had been on Epic implementations before. The...

Comment Tone Negative
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

Nordic had a lot of knowledge from building the system before, and they mentored our builders during...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Our project manager ended up doing a great job because I told them they were in charge of training,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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