Nordic HIT Core Clinical Implementation Leadership Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
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User Commentary
Operations
The delivery of training was not well executed by Nordic. There were a lot of gaps in workflows and...
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Operations
Nordic was able to drive the project, but they didn't do it effectively. Our leadership had to...
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Loyalty, Operations
We chose Nordic because we worked with them on a previous implementation, so we were very familiar...
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Loyalty, Operations
I wasn’t impressed with Nordic’s participation in our rollout. Historically, many people at Nordic...
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Loyalty, Operations
We went with Nordic because Nordic had consultants who had been on Epic implementations before. The...
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Relationship, Operations
Nordic had a lot of knowledge from building the system before, and they mentored our builders during...
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Operations
Our project manager ended up doing a great job because I told them they were in charge of training,...
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Loyalty, Relationship, Operations
We liked Nordic’s ability to assist us, their level of professionalism, and their knowledge base....
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Relationship, Operations
We are running into a lot of challenges with the project; we are behind. Nordic is always coming up...
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Relationship, Operations
The folks from Nordic in project leadership who are running our project are great. The project...
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Relationship, Operations
We like the implementation resources from Nordic. Nordic's team is smart, and they work hard, but...
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Relationship
The Nordic analysts all have their own build expertise areas that they own and drive. One of our...
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Value
Nordic’s fees are a bit higher than the fees from some other consulting firms that we have worked...
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Relationship, Operations
The person we had from Nordic for preimplementation planning was great. The Nordic analysts have...
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Operations
Nordic really did hire some great folks. I would hire Nordic consultants for another project without...
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Operations
Nordic did a really good job at predicting what would happen next so that I could plan. This project...
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Relationship, Operations
My only feedback about Nordic's execution is that the leaders that the firm implemented in the HIT...
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Operations, Value
Looking back, we took on some huge, significant cost projects that had a significant impact on our...
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Relationship, Operations
We are deep partners with Nordic, and we have had a lot of success with them over the past few...
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Operations
We had a short notice with trying to onboard the at-the-elbow support people. The firm struggled to...
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Operations
One thing that Nordic really helped with is the project plan. Our EHR vendor’s plan was very...
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Operations
Our team is very inexperienced from an informatics and build perspective, and Nordic really helped...
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Operations
Most of the Nordic folks have been fantastic. They have been great assets, and we definitely could...
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Operations
Nordic did miss some things. They tried to take on some work that wasn't in their wheelhouse to help...
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Relationship, Operations
What Nordic does is super complicated work, and they largely have things down to a science. I'm...
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Relationship, Operations, Value
I feel really strongly that we got great value from Nordic. They are a little more of a mixed bag...
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Relationship, Operations
I consider Nordic to be one of my stronger strategic partners, and I like them better than another...
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Commentary Summary
Comment Type Breakout