Nordic HIT Core Clinical Implementation Leadership Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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Manager

Operations

We had a short notice with trying to onboard the at-the-elbow support people. The firm struggled to...

Jun 2025
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Manager

Operations

One thing that Nordic really helped with is the project plan. Our EHR vendor’s plan was very...

Jun 2025
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Manager

Operations

Our team is very inexperienced from an informatics and build perspective, and Nordic really helped...

Jun 2025
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Manager

Operations

Most of the Nordic folks have been fantastic. They have been great assets, and we definitely could...

Jun 2025
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CIO

Operations

Nordic did miss some things. They tried to take on some work that wasn't in their wheelhouse to help...

Jun 2025
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CIO

Relationship, Operations

What Nordic does is super complicated work, and they largely have things down to a science. I'm...

Jun 2025
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CIO

Relationship, Operations, Value

I feel really strongly that we got great value from Nordic. They are a little more of a mixed bag...

Jun 2025
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CIO

Relationship, Operations

I consider Nordic to be one of my stronger strategic partners, and I like them better than another...

Jun 2025
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Director

Relationship

We have a really great group from Nordic. Our contact person is amazing. I meet with Nordic's...

Mar 2025
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Director

Value

Nordic has been really good with pricing. My leader is very particular and watches our bottom line....

Mar 2025
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Director

Relationship

We haven't seen as many high-quality senior people from Nordic, and I think that some of that might...

Feb 2025
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Director

Value

Nordic is expensive, but they usually deliver. They are a good partner, and we are not the easiest...

Feb 2025
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Director

Relationship

Our engagement with Nordic wasn't rocket science or anything, but they had experience with other...

Feb 2025
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Director

Relationship, Operations

The firm's project managers were pretty good. One person was a little here and there, but we could...

Feb 2025
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Director

Relationship

Nordic has been a good partner for a long time. We have had concerns, and some of the staff members...

Feb 2025
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Director

Operations

In some cases, there was almost too much implementation planning. I felt like the firm even did some...

Feb 2025
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VP/Other Executive

Operations, Value

When it comes to getting our ROI for what we invested, it is really a matter of the rate of...

Jan 2025
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VP/Other Executive

Relationship

When it comes to executive involvement at Nordic, some points of it were really good, but some...

Jan 2025
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VP/Other Executive

Relationship, Services

I have recommended Nordic to several people. I am very transparent in saying that Nordic’s work...

Jan 2025
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VP/Other Executive

Relationship, Operations

To exceed expectations is a very lofty goal. Consistently exceeding expectations will be hard for...

Jan 2025
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Director

Relationship, Operations

Nordic’s team has been really engaged and committed to making sure we are getting off on the right...

Nov 2024
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Director

Relationship, Operations

We had a project manager who let milestones in the prework phase lapse. We had to adjust. But now,...

Nov 2024
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Director

Loyalty

Knowing what we know with our current experience, I would work with Nordic again, but I would use...

Nov 2024
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Director

Value

I feel like I need to argue with Nordic on charges. That was not the case a few years ago. That...

Nov 2024
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Director

Relationship, Value

I had one Nordic consultant who wasn't working out, and I got some pushback from the firm. I...

Nov 2024
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Director

Relationship, Operations

The individual who is on the project has been invaluable, and we are happy to still have that...

Sep 2024
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Director

Value

Nordic’s execution varied on the consultant. Consistently, Nordic’s consultants were pretty good,...

Sep 2024
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Director

Operations, Services

For some of the timelines that we had with Nordic and then some of the assignments, we thought we...

Sep 2024
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