A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 90.6
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2021-2022) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
ClearBalance HealthCare
ClearBalance Patient Financing 
|
92.9 |
n=33
|
+2%
|
--
|
A
|
A
|
A
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
AccessOne
Patient Financing
|
90.6 |
n=29
|
+3%
|
--
|
A-
|
B+
|
A-
|
B+
|
A-
|
|
| |
|
|
|
|
||||||
|
CarePayment
LLC CarePayment Patient Financing
|
89.9 |
n=20
|
+1%
|
--
|
A
|
A-
|
A-
|
A-
|
B-
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2021-2022) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
ClearBalance HealthCare
ClearBalance Patient Financing 92.9
n=33
COMMENTS
|
+2%
|
--
|
A
|
A
|
A
|
A-
|
A-
|
|
|
AccessOne
Patient Financing 90.6
n=29
COMMENTS
|
+3%
|
--
|
A-
|
B+
|
A-
|
B+
|
A-
|
|
|
CarePayment
LLC CarePayment Patient Financing 89.9
n=20
COMMENTS
|
+1%
|
--
|
A
|
A-
|
A-
|
A-
|
B-
|
Company/solution
Censinet assessment N/A
culture
--
loyalty
A
operations
A
relationship
A
services
A-
value
A-
COMMENTS
90.6
n=29
Censinet assessment N/A
culture
--
loyalty
A-
operations
B+
relationship
A-
services
B+
value
A-
COMMENTS
Censinet assessment N/A
culture
--
loyalty
A
operations
A-
relationship
A-
services
A-
value
B-
COMMENTS
