A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 92.7
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
CarePayment
CarePayment Patient Financing |
93.8 |
n=29
|
+4%
|
--
|
A
|
A-
|
A
|
A-
|
A-
|
|
|
|
|
|
|
||||||
ClearBalance HealthCare
ClearBalance Patient Financing |
92.9 |
n=40
|
0%
|
--
|
A
|
A
|
A
|
A-
|
A-
|
|
|
|
|
|
|
||||||
AccessOne
Patient Financing |
91.7 |
n=37
|
+1%
|
--
|
A
|
B+
|
A
|
B+
|
A-
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2022-2023) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
CarePayment
CarePayment Patient Financing 93.8
n=29
COMMENTS
|
+4%
|
--
|
A
|
A-
|
A
|
A-
|
A-
|
|
ClearBalance HealthCare
ClearBalance Patient Financing 92.9
n=40
COMMENTS
|
0%
|
--
|
A
|
A
|
A
|
A-
|
A-
|
|
AccessOne
Patient Financing 91.7
n=37
COMMENTS
|
+1%
|
--
|
A
|
B+
|
A
|
B+
|
A-
|
Solutions for which at least 100% of respondents answered yes.
AccessOne Patient Financing
CarePayment Patient Financing
AccessOne Patient Financing
CarePayment Patient Financing