A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 92.1
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
ClearBalance HealthCare
|
94.3 |
+2%
|
28
|
A
|
A-
|
A
|
A
|
A
|
||
| |
|
|
|
|||||||
|
CarePayment
|
92.4 |
-2%
|
25
|
A
|
B+
|
A
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
AccessOne
|
90.7 |
-1%
|
20
|
A-
|
B+
|
A-
|
B+
|
A-
|
||
50.0 |
100.0 |
|||||||||
