All Categories chevron icon Revenue Cycle Management chevron icon Revenue Cycle Services chevron icon Patient Financing Services
   Bookmark

ClearBalance Patient Financing (Recourse) Commentary
Filtered view: All

Subject Expert
Josh Naegle
Associate Engagement Partner
KLAS Associate Engagement Partner - Josh Naegle
 

Commentary Summary

Performance details

Comment Type Breakout

Positive
Neutral
Negative
##
##
##
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel
Director

Relationship

For the most part, the firm is great. Every once in a while, there are times when it'd be great if...

Unrated
Jun 2026

 or  to see details.

Director

Loyalty

The first thing we engaged with the firm on was long-term payment plan options. We wanted to give...

Unrated
Jun 2026

 or  to see details.

Director

Loyalty

The driving factors when we were looking at this service were how good the firm was and what their...

Unrated
Jun 2026

 or  to see details.

Director

Operations, Services

We went to the firm's new payment portal. I would refer to it as digital billing. Our small...

Unrated
Jun 2026

 or  to see details.

Director

Operations, Value

I've been doing this work for a really long time, and bringing this project up is probably one of...

Unrated
Jun 2026

 or  to see details.

Director

Services

There are a lot of exchanges of files and file transfers between ClearBalance Healthcare, us, and...

Unrated
Jun 2026

 or  to see details.

Manager

Loyalty, Relationship

ClearBalance Healthcare has been a long-standing partner. We recently decided to stop doing business...

Unrated
Jun 2026

 or  to see details.

Director

Loyalty

ClearBalance Healthcare is our long-term patient payment plan firm. They also do patient outreach....

Unrated
Jun 2026

 or  to see details.

Director

Relationship

If I need something from ClearBalance Healthcare, they're very responsive. They have a level of...

Unrated
Jun 2026

 or  to see details.

Director

Relationship, Services

ClearBalance Healthcare does a lot of things well. We have a program with a lot of regulatory...

Unrated
Jun 2026

 or  to see details.

Manager

Relationship

ClearBalance Healthcare has been a great firm for our organization and patients.

Unrated
Jun 2026

 or  to see details.

Manager

Relationship

With ClearBalance Healthcare, from a facility standpoint, sometimes if there is a discrepancy, like...

Unrated
Apr 2026

 or  to see details.

Manager

Relationship, Services, Value

The biggest benefit of using ClearBalance Healthcare is that they help our patients understand their...

Unrated
Apr 2026

 or  to see details.

Manager

Loyalty

We're always looking for improvement. Healthcare is a tough business to be in. We've looked at quite...

Unrated
Apr 2026

 or  to see details.

Director

Loyalty, Operations

With ClearBalance Healthcare, I would definitely tell a peer that using the firm is an easy process,...

Unrated
Apr 2026

 or  to see details.

Director

Loyalty, Operations, Services

I would rate our satisfaction with the firm’s ability to help drive patient adoption of their...

Unrated
Apr 2026

 or  to see details.

Director

Relationship, Services

I would rate ClearBalance Healthcare's account management very highly. My primary point of contact...

Unrated
Apr 2026

 or  to see details.

Manager

Operations

We hired the firm as a payment option for our patients. They can have payment plans outside of what...

Unrated
Mar 2026

 or  to see details.

Manager

Relationship, Operations

We are currently working on getting some updated materials, and that has been clunky. It seems like...

Unrated
Mar 2026

 or  to see details.

Manager

Operations

We have been trying to get ClearBalance Patient Financing integrated into our EHR. That has been a...

Unrated
Mar 2026

 or  to see details.

Director

Relationship, Value

ClearBalance HealthCare has exceeded our expectations just based on communications and how helpful...

Unrated
Feb 2026

 or  to see details.

Director

Relationship, Operations, Services

ClearBalance HealthCare really comes to the table a lot to partner with us and find ways to help if...

Unrated
Nov 2025

 or  to see details.

Director

Operations

We did have some issues on ClearBalance HealthCare’s side with the integration in our Epic system,...

Unrated
Nov 2025

 or  to see details.

Director

Loyalty, Operations

ClearBalance HealthCare is such a great firm, and our patients love the services they provide. Their...

Unrated
Nov 2025

 or  to see details.

Director

Operations

The one area where ClearBalance HealthCare does not have a lot of adoption is in the preservice...

Unrated
Nov 2025

 or  to see details.

Manager

Loyalty, Relationship, Operations

I get hit up a lot to switch away from ClearBalance HealthCare, but I stay with them. I just really...

Unrated
Nov 2025

 or  to see details.

Manager

Operations

ClearBalance HealthCare brought in specific people to work with us for a certain implementation, so...

Unrated
Nov 2025

 or  to see details.

Manager

Relationship, Operations

ClearBalance HealthCare's executive leadership has not changed, but I have had some changes in who...

Unrated
Nov 2025

 or  to see details.

Manager

Operations, Services

ClearBalance HealthCare needs to do some R&D and come up with more robust estimates. I would also...

Unrated
Nov 2025

 or  to see details.

Manager

Operations, Value

Due to working with ClearBalance HealthCare, we are seeing a reduction in volume in recourse, an...

Unrated
Nov 2025

 or  to see details.

Manager

Operations

Integrating ClearBalance HealthCare with our Epic solution went off without a hitch. It just worked...

Unrated
Nov 2025

 or  to see details.

Manager

Relationship, Services

ClearBalance HealthCare has skin in the game, and we have had a lot of contract revisions. When we...

Unrated
Nov 2025

 or  to see details.

CEO/President

Operations, Value

ClearBalance HealthCare’s services are easy for patients and our organization. Their services are...

Unrated
Nov 2025

 or  to see details.

CEO/President

Operations

ClearBalance HealthCare’s onboarding for one of their new programs was the smoothest onboarding we...

Unrated
Nov 2025

 or  to see details.

CEO/President

Operations

We hired ClearBalance HealthCare because it was a zero-interest program. They had very low recourse...

Unrated
Nov 2025

 or  to see details.

CEO/President

Relationship, Operations

ClearBalance HealthCare’s technology is great, and they are constantly evolving what they can offer...

Unrated
Nov 2025

 or  to see details.

Director

Relationship, Services

ClearBalance HealthCare hasn’t been quite as innovative recently about making it easy for patients...

Unrated
Sep 2025

 or  to see details.

Manager

Operations

We had products in the past that made it so patients were locked into a hard term. Whatever the...

Unrated
Sep 2025

 or  to see details.

Manager

Relationship, Operations

ClearBalance HealthCare is always trying to reach out about new products. They are very innovative....

Unrated
Sep 2025

 or  to see details.

Manager

Relationship, Services

I have zero issues with ClearBalance HealthCare. They are great to work with, they listen to our...

Unrated
Sep 2025

 or  to see details.

Manager

Operations

The only thing I would like from ClearBalance HealthCare would be the ability to take a down payment...

Unrated
Sep 2025

 or  to see details.

 Download as Excel  Print / Save as PDF
We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​