ClearBalance Patient Financing (Recourse) Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Relationship, Operations, Services
ClearBalance HealthCare really comes to the table a lot to partner with us and find ways to help if...
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Operations
We did have some issues on ClearBalance HealthCare’s side with the integration in our Epic system,...
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Loyalty, Operations
ClearBalance HealthCare is such a great firm, and our patients love the services they provide. Their...
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Operations
The one area where ClearBalance HealthCare does not have a lot of adoption is in the preservice...
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Loyalty, Relationship, Operations
I get hit up a lot to switch away from ClearBalance HealthCare, but I stay with them. I just really...
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Operations
ClearBalance HealthCare brought in specific people to work with us for a certain implementation, so...
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Relationship, Operations
ClearBalance HealthCare's executive leadership has not changed, but I have had some changes in who...
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Operations, Services
ClearBalance HealthCare needs to do some R&D and come up with more robust estimates. I would also...
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Operations, Value
Due to working with ClearBalance HealthCare, we are seeing a reduction in volume in recourse, an...
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Operations
Integrating ClearBalance HealthCare with our Epic solution went off without a hitch. It just worked...
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Relationship, Services
ClearBalance HealthCare has skin in the game, and we have had a lot of contract revisions. When we...
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Operations, Value
ClearBalance HealthCare’s services are easy for patients and our organization. Their services are...
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Operations
ClearBalance HealthCare’s onboarding for one of their new programs was the smoothest onboarding we...
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Operations
We hired ClearBalance HealthCare because it was a zero-interest program. They had very low recourse...
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Relationship, Operations
ClearBalance HealthCare’s technology is great, and they are constantly evolving what they can offer...
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Relationship, Services
ClearBalance HealthCare hasn’t been quite as innovative recently about making it easy for patients...
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Operations
We had products in the past that made it so patients were locked into a hard term. Whatever the...
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Relationship, Operations
ClearBalance HealthCare is always trying to reach out about new products. They are very innovative....
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Relationship, Services
I have zero issues with ClearBalance HealthCare. They are great to work with, they listen to our...
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Operations
The only thing I would like from ClearBalance HealthCare would be the ability to take a down payment...
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Operations
I don't get complaints when patients use ClearBalance’s products, and the firm's collections...
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Loyalty, Relationship
ClearBalance has had some transitions in their executive leadership team, and as a result, they are...
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Operations, Services, Value
ClearBalance HealthCare is trying to relieve the burden from our staff through their staff. There...
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Services
I know what is out there. I try to compare apples to apples regarding other funding companies and...
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Operations, Value
After the contract is signed, ClearBalance HealthCare doesn’t give us other expenses and charges....
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Relationship
ClearBalance HealthCare’s staff is really good at getting back with me on any requests or questions...
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Operations, Value
If someone wants to reduce their A/R, I would highly recommend and refer them to ClearBalance...
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Services, Value
ClearBalance HealthCare offers opportunities for the payment plans to be spread out further than we...
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Relationship, Operations, Services
ClearBalance HealthCare is very interactive with their customers. With some firms, we have patient...
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Relationship, Operations, Value
ClearBalance HealthCare has written some reports for us to automate things as much as we can. At the...
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Relationship, Operations, Value
ClearBalance HealthCare helped us automate our accounts seamlessly, and they have shown great...
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Operations
Our implementation with ClearBalance HealthCare was the easiest implementation I have ever done. We...
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Relationship, Operations, Services
Our ClearBalance HealthCare project lead has been exceptional, and my direct contact that I have had...
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Loyalty, Relationship
Overall, we are very happy with our experience with ClearBalance and are committed to maintaining a...
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Relationship
With ClearBalance HealthCare's service, I like that there is no interest to the patient. There are...
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Services
There are more options available to integrate with the firm, but we just can't do that because of...
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Relationship
We have more than one point of contact with the firm, and the individuals are great, but the firm’s...
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Relationship
ClearBalance HealthCare has great customer support for our patients and is very consistent in the...
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Relationship
I have recommended ClearBalance HealthCare before. I think of ClearBalance HealthCare so highly...
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Value
We hired ClearBalance HealthCare mainly to help reduce our A/R and to help us maintain longer-term...
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Services
ClearBalance HealthCare's service is completely integrated with our EHR, so our patients are...
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Relationship, Services
We are particularly happy with the way ClearBalance HealthCare functions, and I think they are happy...
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Relationship, Value
We are getting exactly what we were expecting to get out of ClearBalance HealthCare's service. They...
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Relationship
We have a recurring call with ClearBalance HealthCare where they go over information and answer...
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Relationship, Value
We are very happy with our partnership. The firm has been a huge patient satisfier.
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Operations
I used ClearBalance HealthCare at another organization, and I just think they have a great program...
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Loyalty, Value
I like the ClearBalance HealthCare service, so I would be okay with hiring them again. However,...
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Loyalty, Value
ClearBalance HealthCare has a great loan program with no interest for the patient, and that was a...
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Loyalty, Services
Things are going okay with the firm. They have good technology and roll out new advancements. They...
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Relationship
The firm is easy to work with across the board. ClearBalance HealthCare is also attentive to us....
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Relationship, Services
We have been extremely happy with ClearBalance HealthCare. Customer service was a big part of the...
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Relationship, Operations
My patients love having the option of using ClearBalance HealthCare's services and have reported how...
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Loyalty
ClearBalance HealthCare is pretty well established and has a lot more service lines that we are not...
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Services
ClearBalance HealthCare doesn’t have a nonrecourse option, so we have another financing partner that...
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Relationship
ClearBalance Healthcare doesn’t consistently exceed expectations; they are fairly static and...
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Services
ClearBalance HealthCare has a lot to offer in the patient financing space. They have been working a...
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Value
There are a lot of built-in fees to ClearBalance HealthCare, with everything from a servicing fee to...
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Value
We hired ClearBalance HealthCare because we are getting less reimbursement from payers, and costs...
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