AccessOne Patient Financing (Recourse) Commentary
Filtered view: All
Subject Expert
Don Seamons
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
AccessOne is always reactive. I don't see them being innovative, and I don't see them trying to...
Login or Create an Account to see details.
Relationship
AccessOne is not great at executing, but they are not bad. They still add some value, and they do...
Login or Create an Account to see details.
Value
AccessOne’s recourse model is very challenging. They have done a better job and have worked very...
Login or Create an Account to see details.
Relationship, Services
From a product standpoint, AccessOne still is not the best service provider for these solutions....
Login or Create an Account to see details.
Relationship
My experience with AccessOne has been very good. They are very responsive to demands and assist us...
Login or Create an Account to see details.
Services
I would like to be able to see AccessOne’s payments and things in our patient portal. And a little...
Login or Create an Account to see details.
Value
AccessOne is a good partner. I think they meet our needs whenever we reach out. And AccessOne...
Login or Create an Account to see details.
Relationship, Value
If I were going to say anything AccessOne could improve upon, it would be that they should not have...
Login or Create an Account to see details.
Relationship
I would think that if we really had serious problems, the management team would step in. But at this...
Login or Create an Account to see details.
Relationship
AccessOne switched staffing midyear, so our account representative got switched midyear. Recently,...
Login or Create an Account to see details.
Services
Given that there aren’t a lot of patient financing companies that work with the facility to...
Login or Create an Account to see details.
Value
We have gotten our money's worth with AccessOne. Their charges are pretty straightforward, and that...
Login or Create an Account to see details.
Relationship, Services
AccessOne meets our expectations. I don't know that they are exceeding expectations. Things have...
Login or Create an Account to see details.
Relationship
AccessOne meets expectations, and to some degree, they go above and beyond. They provide long-term...
Login or Create an Account to see details.
Value
We always feel like we pay too much for everything, but we feel the service is worth the money....
Login or Create an Account to see details.
Services
I have recommended AccessOne already. AccessOne can do what we want them to as far as patient...
Login or Create an Account to see details.
Relationship
If one level doesn't do it, the next level does. AccessOne always takes care of us. We meet with the...
Login or Create an Account to see details.
Services
If anything, I would like to see more of a nonrecourse program. We don't allow certain patients to...
Login or Create an Account to see details.
Services
The reporting is good. The firm digs in to trends and sees whether dollars are going up or down...
Login or Create an Account to see details.
Loyalty, Relationship
The firm is available anytime I need them for anything. The firm has exceeded our expectations over...
Login or Create an Account to see details.
Services, Value
The owner of AccessOne sold the company to investors. The firm's approach was a little rigid in the...
Login or Create an Account to see details.
Relationship
Based on what I have experienced, I would work with AccessOne again. They communicate very openly...
Login or Create an Account to see details.
Relationship, Services
AccessOne is at the forefront of the technology side of things. They have some great opportunities...
Login or Create an Account to see details.
Relationship
Our account manager at AccessOne is wonderful. That person is very responsive, and we meet regularly...
Login or Create an Account to see details.
Services
AccessOne handles a portion of our payment arrangements for patients who have connected with the...
Login or Create an Account to see details.
Services
The reconciliation piece of AccessOne's service probably could be better with sending accounts back...
Login or Create an Account to see details.
Relationship
The folks who I work with at AccessOne are great. To me, a strong partnership looks like good...
Login or Create an Account to see details.
Services
Patients really appreciate the flexibility of AccessOne. I think that they created a smooth...
Login or Create an Account to see details.
Relationship
AccessOne is a great partner with us. When I think about what we hired them for, they are meeting...
Login or Create an Account to see details.
Relationship
When we onboarded with the firm, they understood that our type of facility was unique. The firm was...
Login or Create an Account to see details.
Relationship
In recent months, the firm hasn’t been exceeding our expectations. So now they are trying to go...
Login or Create an Account to see details.
Loyalty, Relationship, Value
We brought something up with the firm, and we were hoping that there would be some type of happy...
Login or Create an Account to see details.
Relationship, Operations
The firm made some changes to how patients could sign up, but the firm didn’t tell us about the...
Login or Create an Account to see details.
Services
AccessOne has a lot of automated fast tracks to get patients on payment plans without having to get...
Login or Create an Account to see details.
Services
AccessOne might want to consider other options than doing things by referral only.
Login or Create an Account to see details.
Relationship
AccessOne's staff is always helpful. If I send an email or a complaint to AccessOne, I get a...
Login or Create an Account to see details.
Loyalty
AccessOne is our patient financing firm, and our organization made the executive decision to...
Login or Create an Account to see details.
Relationship
When it comes to strategic ability, sometimes we have to give AccessOne a little bump. I have only...
Login or Create an Account to see details.
Relationship
Because the firm is so intertwined with us, we are extremely satisfied with their staff and...
Login or Create an Account to see details.
Relationship, Value
The firm meets the KPIs. I wouldn't say the firm exceeds expectations though. They do a lot to...
Login or Create an Account to see details.
Services
AccessOne is doing very well. I have not received any complaints at this point from patients....
Login or Create an Account to see details.
Relationship
We have a specific person at AccessOne that we can talk to about anything and who is very connected...
Login or Create an Account to see details.
Relationship, Services
With anything we have brought to AccessOne, they have done the research and provided charts, data,...
Login or Create an Account to see details.
Relationship, Value
AccessOne is an extra resource for the patient to talk to and to handle payment plans, which is...
Login or Create an Account to see details.
Relationship
I am very satisfied with the company, the staff, and the customer service. There have just been some...
Login or Create an Account to see details.
Relationship
I personally haven't reviewed a ton of other companies that are like AccessOne, but with the...
Login or Create an Account to see details.
​
Featured Report
Preferences