AccessOne Patient Financing (Recourse) Commentary

Filtered view: All

I used to be able to go on the AccessOne portal and do a live chat with somebody where I could...

We used to have routine meetings with AccessOne, and we don’t have those anymore because some of...

Our partnership with AccessOne has been pretty successful. They are very much there for the patients...

We are terminating our contract with AccessOne. They were recently acquired by Phreesia. I had no...

The firm has strong technology, good integration, and very minimal complaints. Overall, they do a...

AccessOne is always bringing us new opportunities or ideas, such as new technologies, outreach...

We've continued to see our funding increase year over year since implementing AccessOne's service....

If someone were considering AccessOne, I would just recommend evaluating all the different program...

AccessOne was good at keeping us updated on where we were with the money that they were financing...

We have struggled with our internal resources being able to expand the services that AccessOne...

Previously, AccessOne was much more worth the investment. In the beginning, AccessOne offered a...

We had several very high-performing account contacts with AccessOne who were great to work with. For...

AccessOne has driven all the outcomes that we have wanted from them. I'm extremely satisfied with...

When AccessOne sends us a file, we can't do anything. We can post our payments really well, but on...

Our patient adoption of AccessOne has been in a moderate range, and it has gotten higher at times,...

There are some things that AccessOne could do better. For example, they could be more in contact...

Our biggest issue that we run into with AccessOne is the recourse rate, but when we have a recourse...

AccessOne is in our plans right now because we have been with them for years. We are in the process,...

The cost of things is always more than I want to pay, but what AccessOne charges is in the ballpark...

Nothing has been impacted by AccessOne being acquired by Phreesia, although I anticipate something...

The patients love AccessOne. The firm offers a couple of different plans, including an interest-free...

AccessOne meets our expectations. They are a very good partner, but I don't think that they are...

If a patient can't pay their bill and they reach out to us, we can talk to them about AccessOne....

If a patient has a catastrophic balance or something that is a lot higher than our internal payment...

We are considering moving away from AccessOne because we are looking for finance partners who are...

Our experience with AccessOne is not terrible. We don't need anything from them, really. We meet...

I would recommend AccessOne to someone with the understanding that they were going to have a strong...

AccessOne's technology integrates pretty well with our internal systems because of the API connection....

We choose between recourse and nonrecourse financial services based on the risk we are taking. We...

AccessOne doesn't contact a patient until the balance hits self-pay and the account rolls to them....

AccessOne is a referral-based thing, so my account isn't going to get to AccessOne unless a patient...

Our contact person at AccessOne could improve because they are just there. This individual is very...

When AccessOne came on board, the people we worked with were awesome. All those people are gone now....