A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 88.4
Software average: 80.6
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
Inovalon
VigiLanz Pharmacy Surveillance 
|
91.7 |
0%
|
23
|
A
|
A
|
A-
|
A-
|
A-
|
A
|
|
| |
|
|
|
|
||||||
|
Wolters Kluwer
Sentri7 Pharmacy Surveillance
|
91.4 |
+3%
|
19
|
A
|
A
|
A-
|
A-
|
A
|
A-
|
|
0.0 |
100.0 |
|||||||||
culture
A
loyalty
A
operations
A-
product
A-
relationship
A-
value
A
culture
A
loyalty
A
operations
A-
product
A-
relationship
A
value
A-
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 95% of respondents answered yes.
Avoids charging for every little thing?
VigiLanz
Pharmacy Surveillance
Pharmacy Surveillance
n=18 96%
Keeps all promises?
Wolters Kluwer
Sentri7 Pharmacy Surveillance
Sentri7 Pharmacy Surveillance
n=19 100%
VigiLanz
Pharmacy Surveillance
Pharmacy Surveillance
n=22 97%
Would you buy again?
VigiLanz
Pharmacy Surveillance
Pharmacy Surveillance
n=23 100%
Wolters Kluwer
Sentri7 Pharmacy Surveillance
Sentri7 Pharmacy Surveillance
n=19 95%
Avoids charging for every little thing?
VigiLanz
Pharmacy Surveillance
Pharmacy Surveillance
n=18 96%
Keeps all promises?
Wolters Kluwer
Sentri7 Pharmacy Surveillance
Sentri7 Pharmacy Surveillance
n=19 100%
VigiLanz
Pharmacy Surveillance
Pharmacy Surveillance
n=22 97%
Would you buy again?
VigiLanz
Pharmacy Surveillance
Pharmacy Surveillance
n=23 100%
Wolters Kluwer
Sentri7 Pharmacy Surveillance
Sentri7 Pharmacy Surveillance
n=19 95%
Solutions Not Ranked
Ordered alphabetically
L
|
Overall performance score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
BD
HealthSight Clinical Advisor L |
65 |
7
|
D-
|
D
|
C-
|
C-
|
D
|
C-
|
| |
|
|
|
|
||||
|
Premier Inc
TheraDoc Pharmacy Assistant powered by PINC AI L |
86.6 |
7
|
A
|
B+
|
B
|
B+
|
B
|
B
|
L
&nbps;
BD
HealthSight Clinical Advisor L
HealthSight Clinical Advisor L
65
7
7
culture
D-
loyalty
D
operations
C-
product
C-
relationship
D
value
C-
Premier Inc
TheraDoc Pharmacy Assistant powered by PINC AI L
TheraDoc Pharmacy Assistant powered by PINC AI L
86.6
7
7
culture
A
loyalty
B+
operations
B
product
B+
relationship
B
value
B
