Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Technical Services

 
 
 
 
 
 
 
A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 91.8
Services average: 89.7
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
                 
Prominence   KLAS comments icon
95.7
-1%
n=16
A+
A
A+
A
A
         
 
 
 
 
Galen Healthcare, an RLDatix Company
Galen Healthcare Technical Services  
KLAS comments icon
92.6
-4%
n=17
A
A
A-
A
B+
         
 
 
 
 
CSI Companies
CSI Healthcare IT Technical Services  
KLAS comments icon
91.4
N/A
n=12
A-
A
A-
B
A-
         
 
 
 
 
Tegria   KLAS comments icon
89.1
+1%
n=32
A-
B+
A-
B+
B+
         
 
 
 
 
314e   KLAS comments icon
88.2
-8%
n=10
B+
B
B+
B+
B+
 
50.0
100.0
 
95.7
n=16
 
loyalty
A+
operations
A
relationship
A+
services
A
value
A
 
 
loyalty
A
operations
A
relationship
A-
services
A
value
B+
 
 
loyalty
A-
operations
A
relationship
A-
services
B
value
A-
 
89.1
n=32
 
loyalty
A-
operations
B+
relationship
A-
services
B+
value
B+
 
88.2
n=10
 
loyalty
B+
operations
B
relationship
B+
services
B+
value
B+
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L        
Overall Performance Score
(100-point scale)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
               
Apex Systems L
91.7
n=11
A-
A
A-
B+
A-
       
 
 
 
 
IQVIA L
92.9
n=7
A
B+
A-
B+
A
       
 
 
 
 
Nordic L
89.6
n=7
A
B+
A
B+
B
       
 
 
 
 
Pivot Point Consulting, a Vaco Company L
95.3
n=9
A+
A-
A
A
A
       
 
 
 
 
S&P Consultants, a Nordic Global Company L
96.8
n=7
A+
A
A
A
 

L        

&nbps;
Apex Systems L
91.7
n=11
loyalty
A-
operations
A
relationship
A-
services
B+
value
A-
 

IQVIA L
92.9
n=7
loyalty
A
operations
B+
relationship
A-
services
B+
value
A
 

Nordic L
89.6
n=7
loyalty
A
operations
B+
relationship
A
services
B+
value
B
 

Pivot Point Consulting, a Vaco Company L
95.3
n=9
loyalty
A+
operations
A-
relationship
A
services
A
value
A
 

S&P Consultants, a Nordic Global Company L
96.8
n=7
loyalty
A+
operations
relationship
A
services
A
value
A
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
314e
Technical Services
n=9  100%
Prominence
Technical Services
n=14  100%
Would you buy again?
Galen Healthcare
Technical Services
n=17  100%
Prominence
Technical Services
n=16  100%
Avoids charging for every little thing?
314e
Technical Services
n=9  100%
Prominence
Technical Services
n=14  100%
 
Would you buy again?
Galen Healthcare
Technical Services
n=17  100%
Prominence
Technical Services
n=16  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Technical Services Awards