Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Technical Services

 
 
 
 
 
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 91.8
Services average: 89.7
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Relationship
Services
Value
                   
Prominence
Technical Services  
KLAS comments icon
95.7
n=16
-1%
--
A+
A
A+
A
A
         
 
 
 
 
 
Galen Healthcare
Technical Services  
KLAS comments icon
92.6
n=17
-4%
--
A
A
A-
A
B+
         
 
 
 
 
 
CSI Healthcare IT
Technical Services  
KLAS comments icon
91.4
n=12
N/A
--
A-
A
A-
B
A-
         
 
 
 
 
 
Tegria
Technical Services  
KLAS comments icon
89.1
n=32
+1%
--
A-
B+
A-
B+
B+
         
 
 
 
 
 
314e
Technical Services  
KLAS comments icon
88.2
n=10
-8%
--
B+
B
B+
B+
B+
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Prominence
Technical Services
 
95.7
n=16
KLAS comments icon  COMMENTS
    -1%
--
A+
A
A+
A
A
Galen Healthcare
Technical Services
 
92.6
n=17
KLAS comments icon  COMMENTS
    -4%
--
A
A
A-
A
B+
CSI Healthcare IT
Technical Services
 
91.4
n=12
KLAS comments icon  COMMENTS
    N/A
--
A-
A
A-
B
A-
Tegria
Technical Services
 
89.1
n=32
KLAS comments icon  COMMENTS
    +1%
--
A-
B+
A-
B+
B+
314e
Technical Services
 
88.2
n=10
KLAS comments icon  COMMENTS
    -8%
--
B+
B
B+
B+
B+
Company/solution
 
Censinet assessment N/A
 
culture
--
loyalty
A+
operations
A
relationship
A+
services
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A
relationship
A-
services
A
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A-
operations
A
relationship
A-
services
B
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A-
operations
B+
relationship
A-
services
B+
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
B+
operations
B
relationship
B+
services
B+
value
B+
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Relationship
Services
Value
                 
Apex Systems
Technical Services * L
91.7
n=11
--
A-
A
A-
B+
A-
       
 
 
 
 
 
IQVIA
Technical Services *
L
92.9
n=7
--
A
B+
A-
B+
A
       
 
 
 
 
 
Nordic
Technical Services *
L
89.6
n=7
--
A
B+
A
B+
B
       
 
 
 
 
 
Pivot Point Consulting, a Vaco Company
Technical Services *
L
95.3
n=9
--
A+
A-
A
A
A
       
 
 
 
 
 
S&P Consultants, a Nordic Global Company
Technical Services * L
96.8
n=7
--
A+
--
A
A
A
 

L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Apex Systems
Technical Services * L
culture
--
loyalty
A-
operations
A
relationship
A-
services
B+
value
A-
91.7
n=11
     
IQVIA
Technical Services *
L
culture
--
loyalty
A
operations
B+
relationship
A-
services
B+
value
A
92.9
n=7
     
Nordic
Technical Services *
L
culture
--
loyalty
A
operations
B+
relationship
A
services
B+
value
B
89.6
n=7
     
Pivot Point Consulting, a Vaco Company
Technical Services *
L
culture
--
loyalty
A+
operations
A-
relationship
A
services
A
value
A
95.3
n=9
     
S&P Consultants, a Nordic Global Company
Technical Services * L
culture
--
loyalty
A+
operations
--
relationship
A
services
A
value
A
96.8
n=7
 

L      

Company/solution
Apex Systems
Technical Services * L
91.7
n=11
culture
--
loyalty
A-
operations
A
relationship
A-
services
B+
value
A-
 

IQVIA
Technical Services * L
92.9
n=7
culture
--
loyalty
A
operations
B+
relationship
A-
services
B+
value
A
 

Nordic
Technical Services * L
89.6
n=7
culture
--
loyalty
A
operations
B+
relationship
A
services
B+
value
B
 

Pivot Point Consulting, a Vaco Company
Technical Services * L
95.3
n=9
culture
--
loyalty
A+
operations
A-
relationship
A
services
A
value
A
 

S&P Consultants, a Nordic Global Company
Technical Services * L
96.8
n=7
culture
--
loyalty
A+
operations
--
relationship
A
services
A
value
A
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Technical Services Other notable performances
 


Solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
314e
314e Technical Services
n=9  100%
Prominence
Prominence Technical Services
n=14  100%
Would you buy again?
Galen Healthcare
Galen Healthcare Technical Services
n=17  100%
Prominence
Prominence Technical Services
n=16  100%
Avoids charging for every little thing?
314e
314e Technical Services
n=9  100%
Prominence
Prominence Technical Services
n=14  100%
 
Would you buy again?
Galen Healthcare
Galen Healthcare Technical Services
n=17  100%
Prominence
Prominence Technical Services
n=16  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Technical Services Awards