A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 91.8
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
Prominence
Technical Services |
95.7 |
n=16
|
-1%
|
--
|
A+
|
A
|
A+
|
A
|
A
|
|
|
|
|
|
|
||||||
Galen Healthcare, an RLDatix Company
Galen Healthcare Technical Services |
92.6 |
n=17
|
-4%
|
--
|
A
|
A
|
A-
|
A
|
B+
|
|
|
|
|
|
|
||||||
CSI Companies
CSI Healthcare IT Technical Services |
91.4 |
n=12
|
N/A
|
--
|
A-
|
A
|
A-
|
B
|
A-
|
|
|
|
|
|
|
||||||
Tegria
Technical Services |
89.1 |
n=32
|
+1%
|
--
|
A-
|
B+
|
A-
|
B+
|
B+
|
|
|
|
|
|
|
||||||
314e
Technical Services |
88.2 |
n=10
|
-8%
|
--
|
B+
|
B
|
B+
|
B+
|
B+
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2022-2023) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Prominence
Technical Services 95.7
n=16
COMMENTS
|
-1%
|
--
|
A+
|
A
|
A+
|
A
|
A
|
|
Galen Healthcare, an RLDatix Company
Galen Healthcare Technical Services 92.6
n=17
COMMENTS
|
-4%
|
--
|
A
|
A
|
A-
|
A
|
B+
|
|
CSI Companies
CSI Healthcare IT Technical Services 91.4
n=12
COMMENTS
|
N/A
|
--
|
A-
|
A
|
A-
|
B
|
A-
|
|
Tegria
Technical Services 89.1
n=32
COMMENTS
|
+1%
|
--
|
A-
|
B+
|
A-
|
B+
|
B+
|
|
314e
Technical Services 88.2
n=10
COMMENTS
|
-8%
|
--
|
B+
|
B
|
B+
|
B+
|
B+
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Apex Systems
Technical Services * L |
91.7 |
n=11
|
--
|
A-
|
A
|
A-
|
B+
|
A-
|
|
|
|
|
|
||||
IQVIA
Technical Services * L |
92.9 |
n=7
|
--
|
A
|
B+
|
A-
|
B+
|
A
|
|
|
|
|
|
||||
Nordic
Technical Services * L |
89.6 |
n=7
|
--
|
A
|
B+
|
A
|
B+
|
B
|
|
|
|
|
|
||||
Pivot Point Consulting, a Vaco Company
Technical Services * L |
95.3 |
n=9
|
--
|
A+
|
A-
|
A
|
A
|
A
|
|
|
|
|
|
||||
S&P Consultants, a Nordic Global Company
Technical Services * L |
96.8 |
n=7
|
--
|
A+
|
--
|
A
|
A
|
A
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
Apex Systems
Technical Services * L culture
--
loyalty
A-
operations
A
relationship
A-
services
B+
value
A-
|
91.7 |
n=11
|
IQVIA
Technical Services * L culture
--
loyalty
A
operations
B+
relationship
A-
services
B+
value
A
|
92.9 |
n=7
|
Nordic
Technical Services * L culture
--
loyalty
A
operations
B+
relationship
A
services
B+
value
B
|
89.6 |
n=7
|
Pivot Point Consulting, a Vaco Company
Technical Services * L culture
--
loyalty
A+
operations
A-
relationship
A
services
A
value
A
|
95.3 |
n=9
|
S&P Consultants, a Nordic Global Company
Technical Services * L culture
--
loyalty
A+
operations
--
relationship
A
services
A
value
A
|
96.8 |
n=7
|
Technical Services * L
n=11
Technical Services * L
n=7
Technical Services * L
n=7
Technical Services * L
n=9
Technical Services * L
n=7
Solutions for which at least 100% of respondents answered yes.
314e Technical Services
Prominence Technical Services
Galen Healthcare Technical Services
Prominence Technical Services
314e Technical Services
Prominence Technical Services
Galen Healthcare Technical Services
Prominence Technical Services