Tegria Technical Services Commentary
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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User Commentary

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VP/Other Executive

Relationship

Tegria did a really great job of defining the scope. From an analytics developer perspective, the...

Mar 2024
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VP/Other Executive

Loyalty

We are moving away from using Tegria the way we have historically. Tegria has tried to get into the...

Mar 2024
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CEO/President

Relationship, Relationship

Tegria is reactionary; they are not strategic. Tegria’s executive team’s goal is to call us and...

Jan 2024
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CEO/President

Relationship, Relationship

We were unsatisfied with a particular person, and Tegria helped us with interviewing. Facilities...

Jan 2024
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Director

Value, Value

Tegria doesn’t avoid charging for every little thing. They are well compensated for what they do. As...

Dec 2023
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Director

Relationship, Relationship

I have never spoken with anybody further up the food chain than my representatives, as it were. So...

Dec 2023
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Director

Relationship, Relationship, Services

I will give our account person credit. They are very helpful with us navigating through the firm's...

Dec 2023
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Director

Relationship, Relationship

Tegria puts a lot of work back onto the customer in a way that I consider not very good customer...

Dec 2023
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CIO

Relationship, Relationship, Services

Tegria’s technical folks were phenomenal. We have them supporting our backup environment, mainly...

Nov 2023
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CIO

Relationship, Relationship, Operations, Operations

The firm has excellent growth potential. We recently engaged them in doing a project, and they came...

Nov 2023
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CIO

Relationship, Relationship

Even when I have after-hours calls with Tegria, they have always been right there for me and have...

Nov 2023
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CIO

Value, Value

There have been things that the firm has done for us that we really haven't been charged for. Tegria...

Nov 2023
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Manager

Relationship, Relationship, Services, Services

There have not been any issues with Tegria’s services. Tegria is responsive, and they are doing...

Sep 2023
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Manager

Relationship, Relationship, Services, Services

Tegria has many years of MEDITECH experience, and I think that is huge in the marketplace. The fact...

Sep 2023
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Director

Relationship, Relationship

Tegria’s biggest strength is that they were born from a healthcare system, so they don't know things...

Sep 2023
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Director

Relationship, Relationship

Tegria is one of the companies that can do a system upgrade or complete conversion. We trust Tegria...

Sep 2023
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Director

Relationship, Relationship

Tegria’s people are very knowledgeable, and we don’t have very many problems with them. When we get...

Sep 2023
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Director

Relationship, Relationship, Operations

We have had some projects with Tegria that we haven't been able to complete. We are having trouble...

Sep 2023
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CIO

Relationship

Tegria is very consistent. They are knowledgeable about our environment and the products. Basically,...

Sep 2023
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Manager

Operations, Operations

I had clear ideas about how I wanted the engagement to go at the outset; the firm was on board, and...

Aug 2023
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Manager

Relationship, Relationship

We have a routine account-management call with the firm. That call is with not only our account...

Aug 2023
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Manager

Relationship, Relationship, Value, Value

The partnership with the firm has been great. Tegria is not cheap, but we have spent enough money...

Aug 2023
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Manager

Relationship, Relationship

The firm has some people who are just incredible. One consultant in particular is a rock star; that...

Aug 2023
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Manager

Operations, Operations

One of the reasons we engaged Tegria was that we were looking for a unique combination of skills and...

Aug 2023
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Manager

Relationship, Relationship

The group we work with used to be called Bluetree Network, but they were later acquired by Tegria....

Aug 2023
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Tegria should have been aware of some things, but they were not. For example, there was a time when...

Aug 2023
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CIO

Relationship, Relationship, Relationship

Tegria is awesome. From what we are seeing in the build process, we will absolutely get the benefits...

Aug 2023
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Director

Relationship, Relationship, Relationship, Services

The team tells me every day what a difference the consultant from Tegria is making. I would say that...

Jul 2023
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Director

Relationship, Relationship, Relationship

The higher-ups at Tegria are awesome. If they can't meet my need or they don't have someone, it is...

Jul 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services

There was a little more paperwork around when the actual acquisition of Navin Haffty went through,...

Jul 2023
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Director

Relationship, Relationship, Relationship

Tegria is highly responsive, and the turnaround times are very short. Even if they cannot help us at...

Jul 2023
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Director

Relationship, Relationship, Relationship

Whatever Tegria is doing to retain their talent has been great because we all know what the world is...

Jul 2023
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Director

Relationship, Relationship, Relationship

If I have someone go out on family or medical leave and they will be gone for 12 weeks, we will get...

Jul 2023
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Director

Relationship, Relationship, Relationship, Value, Value, Value

Tegria is good at recognizing when there is a situation where extra charges might happen, and they...

Jul 2023
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