Tegria Technical Services
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Ryan Oliver
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User Commentary

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Director

I would not choose to do business with Engage again. Engage does really well on their technical...

Mar 2022
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Director

Engage met our expectations but did not exceed them. We worked with the firm for a long time and...

Mar 2022
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Director

If it weren't for the firm’s billing practices, we would probably be pretty happy with Engage’s...

Mar 2022
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Director

At times, Engage has been invested in making things work for us, and maybe even a little better than...

Mar 2022
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Director

Tegria consistently provides us with consultants and staff that know what they are doing. As a...

Mar 2022
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Director

We recommend Tegria to people who call us when they are making their selections. We recommend that...

Mar 2022
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Director

We are getting a lot more value from Tegria's services than what their billing might reflect. They...

Mar 2022
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Director

Tegria needs to advocate with upper management that Tegria's people should be engaged for a bit...

Mar 2022
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CIO

The only time we ever get charged above what we expect is when there is a true rationale for that....

Jan 2022
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CIO

Compared to other firms, Engage is superior across the board. Other firms either put us down the...

Jan 2022
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CIO

The firm goes out of their way with everything that they do, regardless of whether it is under...

Jan 2022
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Director

The firm is good. They are very laid back about their communication, but whenever we ask for...

Jan 2022
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Director

The firm's people are very knowledgeable, and they seem to have very low turnover, and that is good....

Jan 2022
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Director

I am not aware of any turnover that has occurred due to the acquisition of the firm. The only change...

Jan 2022
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Director

The firm has knowledge and experience, and that is beneficial. When we talk to them about products,...

Jan 2022
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Director

I like Engage a lot. The firm is a good company, and their leadership doesn’t hide. The executives...

Jan 2022
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Director

The firm almost exceeds my expectations, but I have very unreasonable expectations, so almost no one...

Jan 2022
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Director

Engage is reasonable, and their pricing is pretty good. The firm provides good services.

Jan 2022
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Manager

In the past, we had a consultant from Bluetree Network who was really flexible, worked in a lot of...

Jan 2022
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Manager

Bluetree Network checked in regularly to see whether everything was going okay. Those check-ins were...

Jan 2022
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Manager

With Tegria's acquisition of Bluetree Network, it is key to have consultants with quality experience...

Jan 2022
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Manager

Bluetree Network didn’t have as much knowledge in a certain area as we would have liked. However, as...

Jan 2022
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Manager

Our experience with our previous consultant from the firm keeps the scores higher. We have not...

Jan 2022
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VP/Other Executive

The firm did a really good job. Our fiscal year was coming up, and we had a pretty big overage. We...

Jan 2022
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VP/Other Executive

The firm was hyper-responsive. They did really well at their job. All of the consultants that were...

Jan 2022
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Manager

Everyone here loves Engage; they have a great reputation here. We have a couple of contacts, and...

Jan 2022
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Manager

We buy service hours, but I know several people who I talk with regularly who will help us on the...

Jan 2022
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Manager

Engage will get on the phone with us if they need to, and they let us build so that we will know how...

Jan 2022
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Manager

When we call or sometimes text or email, we get someone who answers almost right away. If the issue...

Jan 2022
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Manager

I tell everyone about Engage. The last time they were here and getting ready to leave, I got tears...

Jan 2022
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Director

Engage has very knowledgeable IT staff members; they are technically sound but very busy. It can be...

Dec 2021
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Director

Once we get the ball rolling, Engage seems to be very knowledgeable and is able to press the right...

Dec 2021
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Director

A lesson we learned is that if we have something critical, we have to be very persistent and take...

Dec 2021
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Manager

Everything that I have worked on with Engage has been extremely positive. Engage has been responsive...

Sep 2021
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CIO

We have worked with the firm continuously for many years. We have a representative we have used many...

Sep 2021
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CIO

The firm gets involved in physician upgrades, enhancements, and other large clinical projects that...

Sep 2021
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CIO

We have an executive sponsor from the firm, and they are our direct contact if we have any issues...

Sep 2021
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CIO

Something worth noting is that I get calls and emails from the firm's leadership checking in. We...

Sep 2021
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CIO

We have received our money’s worth with the firm. That is why we keep going back. They are very...

Sep 2021
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CIO

The firm's philosophy is to really become part of our team. They are willing to develop a very...

Sep 2021
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CIO

The firm has been in the industry for a long time. They get their people in a lot of different...

Sep 2021
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CIO

We never have to check on the firm to see whether they are being productive. In our experience with...

Sep 2021
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Director

A resource from the firm does our contract management builds in the MEDITECH system. We can track...

Sep 2021
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Director

The firm does extremely well. They are always there for us. For example, I got a request from a very...

Sep 2021
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Director

The folks from the firm that we deal with are the ones that do the work. If their bosses ever had to...

Sep 2021
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Director

We are very satisfied with Navin Haffty. I won’t give Navin Haffty perfect scores. I don’t know that...

Aug 2021
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Director

The most valuable thing about Navin Haffty’s services is their knowledge of the MEDITECH system....

Aug 2021
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Director

For the small project where I have experience with Navin Haffty, I need to emphasize that they...

Aug 2021
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Director

Navin Haffty is the standard for what I would assess as a consulting agreement. I was wowed by the...

Aug 2021
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Director

I always feel nickel-and-dimed by consultants because we are paying for every minute that they look...

Aug 2021
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Director

My Navin Haffty consultant is very good at what they do. They impress me every day with their...

Aug 2021
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Director

Navin Haffty’s owner will call us if we want. That kind of service is above and beyond.

Aug 2021
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CIO

Navin Haffty left a very sour taste in my mouth. We have used them for several projects, and they...

Jul 2021
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Director

For the projects we do, it seems easy for Navin Haffty to find the right person for a project. I...

Jul 2021
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Director

The technical piece of Navin Haffty’s capabilities is profound. There are a lot of consulting firms...

Jul 2021
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Director

Navin Haffty challenges us to really think long term, and I appreciate that. Rather than solving a...

Jul 2021
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Director

The only reason my satisfaction with the firm isn’t as high as it could be is the speed or time to...

Jul 2021
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COO

The project is on time and on budget. It is exactly what we need. Bluetree Network is flexible in...

Jul 2021
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COO

We have lots of different projects that we are trying to develop internally, and we will consider...

Jul 2021
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COO

The fixed fees are really attractive. The scope and nature of work can change while still allowing...

Jul 2021
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COO

The vendor's strength lies in their frequent communication. Bluetree Network is great at check-ins....

Jul 2021
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VP/Other Executive

The individual we worked with from Bluetree Network was making changes and was amazing. That person...

Jul 2021
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COO

Bluetree Network is helping us with a process that we want to be included in. It is data heavy and...

Jul 2021
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COO

Bluetree Network was recommended by someone. We needed help in a niche area, and they were able to...

Jul 2021
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VP/Other Executive

When the consultants didn’t exceed expectations, we swapped out the staff members without a problem....

Jul 2021
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VP/Other Executive

A wow moment was when we needed to get an estimate on something, and the estimate came out to be way...

Jul 2021
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Analyst/Coordinator

Initially, we had spread out our consultants over several consulting firms, including Navin Haffty...

Jul 2021
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Analyst/Coordinator

Navin Haffty provides specific expertise. In our case, they provide expertise that is specific to...

Jul 2021
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Analyst/Coordinator

At this point, Navin Haffty exceeds our expectations because they have stellar people.

Jul 2021
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Analyst/Coordinator

We have gotten Navin Haffty consultants who are not as qualified as we would like, but that is...

Jul 2021
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Director

We tend to first look at our EMR vendor for services because we like the embedded knowledge that a...

Jun 2021
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Director

Our experience working with our Bluetree Network consultant has been positive. There was less of a...

Jun 2021
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Director

There was an extraction of data that we wanted to be brought into our EMR so our people wouldn’t...

Jun 2021
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Director

Engage's service was great. We got exactly what we needed, and they delivered it on time. We had a...

Jun 2021
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Director

I would hire Engage out for special projects again if I were in a pinch. If an organization needed...

Jun 2021
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Director

Engage met our expectations. They went a little above and beyond on the extraction side, but we...

Jun 2021
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Manager

Bluetree Network tends to negotiate fixed pricing. It is all about managing scope rather than...

Jun 2021
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Manager

Bluetree Network helps produce outcomes for us really well, mostly because this is exactly what I am...

Jun 2021
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Manager

The Bluetree Network team is dispersed. The company hires employees who are 100% remote, so they are...

Jun 2021
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Manager

The weaknesses I have observed with Bluetree Network are on their technical project management side...

Jun 2021
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Analyst/Coordinator

Our health system has some goals for the future, and our consultant with Navin Haffty has already...

Jun 2021
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Analyst/Coordinator

One of the consultants from Navin Haffty is very conscientious and hardworking with many years of...

Jun 2021
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Analyst/Coordinator

Unfortunately, one of our consultants is a person with a lot of clients to provide services to, and...

Jun 2021
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VP/Other Executive

Bluetree Network did a very good job. There were some unforeseen issues that came up that caused a...

Jun 2021
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VP/Other Executive

Overall, Bluetree Network did a good job. They completed what we asked them to do. I am not sure...

Jun 2021
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VP/Other Executive

At the time we hired Bluetree Network, our department didn't have the ability to do the work. Going...

Jun 2021
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VP/Other Executive

Bluetree Network does very good work, but I know that they aren't a bargain contractor. We paid a...

Jun 2021
||
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VP/Other Executive

We didn't have experience with the work, so we didn't know what we were in for. Bluetree Network...

Jun 2021
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Director

Our experience with the firm has been what we expected. The consultant assigned to us has worked at...

Jun 2021
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Director

There is no nickel-and-diming. We pay the firm an hourly rate. If they do the work, we get billed....

Jun 2021
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Director

It has been really hard to exceed our expectations, but the firm has already established the...

Jun 2021
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Director

The firm's consultants that have been assigned to work with us are in touch frequently and available...

Jun 2021
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Director

Sometimes the firm will make a change, and then there will be ramifications due to an error. For the...

Jun 2021
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Manager

Bluetree Network helped us with the reporting. Our resource was good at listening to what we needed...

Jun 2021
||
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VP/Other Executive

What excites me about working with Bluetree Network is their high-quality product. They met...

Jun 2021
||
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VP/Other Executive

If people need an IT company that can help with data queries from a complicated electronic health...

Jun 2021
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Manager

The firm not only followed up with me but also followed up with the other team members they were...

May 2021
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Manager

There was an executive who oversaw the project manager, and the manager was overseeing the...

May 2021
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