Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2022 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Technical Services

 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Solution Comparison
Category average: 92.9
Services average: 89.3
Grading Scale

Company/solution
Overall score
Total
evaluations
Trend
(2020-2021)
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Relationship Icon
Relationship
KLAS Services Icon
Services
KLAS Value Icon
Value
Censinet
assessment
                   
Galen Healthcare
Technical Services  
KLAS comments icon
96.5
n=17
0%
A+
A
A
A
A
         
 
 
 
 
 
Prominence
Technical Services  
KLAS comments icon
96.4
n=15
0%
A+
A+
A+
A
A
         
 
 
 
 
 
314e
Technical Services  
KLAS comments icon
96.2
n=12
0%
A+
A
A
A-
A+
         
 
 
 
 
 
Nordic
Technical Services  
KLAS comments icon
94.3
n=14
0%
A+
A
A
A-
A-
         
 
 
 
 
 
J2 Interactive
Technical Services  
KLAS comments icon
93.2
n=12
-0%
A+
A-
A-
A-
A
         
 
 
 
 
 
S&P Consultants, a Nordic Global Company
S&P Consultants Technical Services  
KLAS comments icon
92.3
n=15
0%
A
A
A-
A
B+
         
 
 
 
 
 
Engage (merged with Tegria)
Engage Technical Services  
91.9
n=19
-0%
A
A-
A-
A-
B+
         
 
 
 
 
 
Pivot Point Consulting, a Vaco Company
Technical Services  
KLAS comments icon
89.8
n=13
-0%
A
B+
A-
B+
B
         
 
 
 
 
 
Tegria
Navin, Haffty & Associates (NHA) Technical Services  
KLAS comments icon
89.1
n=12
-0%
A
A-
B+
A-
B-
 
50.0
100.0
 
*Limited Data
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Galen Healthcare
Technical Services
 
96.5
n=17
KLAS comments icon  COMMENTS
    0%
A+
A
A
A
A
Prominence
Technical Services
 
96.4
n=15
KLAS comments icon  COMMENTS
    0%
A+
A+
A+
A
A
314e
Technical Services
 
96.2
n=12
KLAS comments icon  COMMENTS
    0%
A+
A
A
A-
A+
Nordic
Technical Services
 
94.3
n=14
KLAS comments icon  COMMENTS
    0%
A+
A
A
A-
A-
J2 Interactive
Technical Services
 
93.2
n=12
KLAS comments icon  COMMENTS
    -0%
A+
A-
A-
A-
A
S&P Consultants, a Nordic Global Company
S&P Consultants Technical Services
 
92.3
n=15
KLAS comments icon  COMMENTS
    0%
A
A
A-
A
B+
Engage (merged with Tegria)
Engage Technical Services
 
91.9
n=19
    -0%
A
A-
A-
A-
B+
Pivot Point Consulting, a Vaco Company
Technical Services
 
89.8
n=13
KLAS comments icon  COMMENTS
    -0%
A
B+
A-
B+
B
Tegria
Navin, Haffty & Associates (NHA) Technical Services
 
89.1
n=12
KLAS comments icon  COMMENTS
    -0%
A
A-
B+
A-
B-
Company/solution
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A+
relationship
A+
services
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
A-
value
A+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
A-
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A-
relationship
A-
services
A-
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A
operations
A
relationship
A-
services
A
value
B+
 
KLAS comments icon  COMMENTS
Engage (merged with Tegria)
Engage Technical Services
91.9
n=19
 
Censinet assessment N/A
 
loyalty
A
operations
A-
relationship
A-
services
A-
value
B+
 
 
Censinet assessment N/A
 
loyalty
A
operations
B+
relationship
A-
services
B+
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A
operations
A-
relationship
B+
services
A-
value
B-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions not ranked
 


L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Relationship Icon
Relationship
KLAS Services Icon
Services
KLAS Value Icon
Value
Censinet
assessment
                 
Atos
Technical Services *
L
70.9
n=5
D
C-
D+
C
C
       
 
 
 
 
 
Experis Health (formerly ettain health)
ettain health Technical Services *
L
85.8
n=8
B-
A-
B
B
B
       
 
 
 
 
 
The HCI Group
Technical Services *
L
81.1
n=8
B
B-
B-
B
C
 

L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
     
Atos
Technical Services *
L
loyalty
D
operations
C-
relationship
D+
services
C
value
C
70.9
n=5
     
Experis Health (formerly ettain health)
ettain health Technical Services *
L
loyalty
B-
operations
A-
relationship
B
services
B
value
B
85.8
n=8
     
The HCI Group
Technical Services *
L
loyalty
B
operations
B-
relationship
B-
services
B
value
C
81.1
n=8
 

L      *Limited Data

Company/solution
Atos
Technical Services * L
70.9
n=5
loyalty
D
operations
C-
relationship
D+
services
C
value
C
 

Experis Health (formerly ettain health)
ettain health Technical Services * L
85.8
n=8
loyalty
B-
operations
A-
relationship
B
services
B
value
B
 

The HCI Group
Technical Services * L
81.1
n=8
loyalty
B
operations
B-
relationship
B-
services
B
value
C
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Technical Services Awards