Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Technical Services

 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 91.1
Services average: 88.2
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2020-2021)
Loyalty
Operations
Relationship
Services
Value
                 
Galen Healthcare
Technical Services  
KLAS comments icon
96.5
n=17
0%
A+
A
A
A
A
         
 
 
 
 
Prominence
Technical Services  
KLAS comments icon
96.4
n=15
0%
A+
A+
A+
A
A
         
 
 
 
 
314e
Technical Services  
KLAS comments icon
96.2
n=12
0%
A+
A
A
A-
A+
         
 
 
 
 
Nordic
Technical Services  
KLAS comments icon
94.3
n=14
N/A
A+
A
A
A-
A-
         
 
 
 
 
J2 Interactive
Technical Services  
KLAS comments icon
93.2
n=12
0%
A+
A-
A-
A-
A
         
 
 
 
 
S&P Consultants, a Nordic Global Company
S&P Consultants Technical Services  
92.3
n=15
0%
A
A
A-
A
B+
         
 
 
 
 
Engage (merged with Tegria)
Engage Technical Services  
91.9
n=19
0%
A
A-
A-
A-
B+
         
 
 
 
 
Pivot Point Consulting, a Vaco Company
Technical Services  
KLAS comments icon
89.8
n=13
0%
A
B+
A-
B+
B
         
 
 
 
 
Tegria
Navin, Haffty & Associates (NHA) Technical Services  
KLAS comments icon
89.1
n=12
0%
A
A-
B+
A-
B-
 
50.0
100.0
 
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Galen Healthcare
Technical Services
 
96.5
n=17
KLAS comments icon  COMMENTS
    0%
A+
A
A
A
A
Prominence
Technical Services
 
96.4
n=15
KLAS comments icon  COMMENTS
    0%
A+
A+
A+
A
A
314e
Technical Services
 
96.2
n=12
KLAS comments icon  COMMENTS
    0%
A+
A
A
A-
A+
Nordic
Technical Services
 
94.3
n=14
KLAS comments icon  COMMENTS
    N/A
A+
A
A
A-
A-
J2 Interactive
Technical Services
 
93.2
n=12
KLAS comments icon  COMMENTS
    0%
A+
A-
A-
A-
A
S&P Consultants, a Nordic Global Company
S&P Consultants Technical Services
 
92.3
n=15
    0%
A
A
A-
A
B+
Engage (merged with Tegria)
Engage Technical Services
 
91.9
n=19
    0%
A
A-
A-
A-
B+
Pivot Point Consulting, a Vaco Company
Technical Services
 
89.8
n=13
KLAS comments icon  COMMENTS
    0%
A
B+
A-
B+
B
Tegria
Navin, Haffty & Associates (NHA) Technical Services
 
89.1
n=12
KLAS comments icon  COMMENTS
    0%
A
A-
B+
A-
B-
Company/solution
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A+
relationship
A+
services
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
A-
value
A+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
A-
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A-
relationship
A-
services
A-
value
A
 
KLAS comments icon  COMMENTS
S&P Consultants, a Nordic Global Company
S&P Consultants Technical Services
92.3
n=15
 
Censinet assessment N/A
 
loyalty
A
operations
A
relationship
A-
services
A
value
B+
 
Engage (merged with Tegria)
Engage Technical Services
91.9
n=19
 
Censinet assessment N/A
 
loyalty
A
operations
A-
relationship
A-
services
A-
value
B+
 
 
Censinet assessment N/A
 
loyalty
A
operations
B+
relationship
A-
services
B+
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A
operations
A-
relationship
B+
services
A-
value
B-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
               
Atos
Technical Services *
L
70.9
n=5
D
C-
D+
C
C
       
 
 
 
 
Experis Health Solutions (formerly ettain health)
ettain health Technical Services *
L
85.8
n=8
B-
A-
B
B
B
       
 
 
 
 
The HCI Group
Technical Services *
L
81.1
n=8
B
B-
B-
B
C
 

L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Atos
Technical Services *
L
loyalty
D
operations
C-
relationship
D+
services
C
value
C
70.9
n=5
     
Experis Health Solutions (formerly ettain health)
ettain health Technical Services *
L
loyalty
B-
operations
A-
relationship
B
services
B
value
B
85.8
n=8
     
The HCI Group
Technical Services *
L
loyalty
B
operations
B-
relationship
B-
services
B
value
C
81.1
n=8
 

L      

Company/solution
Atos
Technical Services * L
70.9
n=5
loyalty
D
operations
C-
relationship
D+
services
C
value
C
 

Experis Health Solutions (formerly ettain health)
ettain health Technical Services * L
85.8
n=8
loyalty
B-
operations
A-
relationship
B
services
B
value
B
 

The HCI Group
Technical Services * L
81.1
n=8
loyalty
B
operations
B-
relationship
B-
services
B
value
C
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Technical Services Awards