Transfer Center
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Technology
Transfer Center doesn't go down frequently; if it did, that would be a huge problem. The product is...
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Relationship
If there are issues, we can call the support team, and immediately, things are addressed. We are...
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Functionality and Upgrades
We still don’t have color coordination in the program. We have several different states, and we want...
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Future Outlook
We did an upgrade to the system, and we lost some of the functionality. We are working with Central...
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Implementation and Training
For the implementation, Central Logic needed more people on-site. The implementation needed to be a...
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Functionality and Upgrades
The major strength of the product is the amount of detail and customization within it. Central Logic...
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Relationship
Central Logic keeps the majority of their promises. The timelines may just be slower than projected....
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Functionality and Upgrades
I would buy the product again, but that would depend on a few things. I would be interested to see...
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Future Outlook
A major area for improvement is integration. If the product were able to integrate well and easily...
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ROI / Cost
We have a lot of staffing shortages, and that requires us to have a very lean process. Because of...
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Relationship
We don't talk much to the vendor about the direction or vision of our implementation. We are rarely...
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Relationship
Central Logic hasn't delivered on their promises. They actually had to refund us money for something...
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ROI / Cost
The vendor doesn't nickel-and-dime as much for changes. The vendor is pretty good about that.
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Interfacing and Integration
The product lacks good reporting and analytics, and that makes the system not work well for us. The...
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Relationship
The people at ABOUT Healthcare are a little pushy. I know that happens in business. We are...
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Functionality and Upgrades
Right now, Transfer Center meets our needs. We don’t use Transfer Center for patient flow anymore....
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Future Outlook
When Central Logic first rolled out the paging functionality to us, we could only page one person at...
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Relationship
The vendor has changed their name to ABOUT Healthcare and is expanding some things. There wasn’t...
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Functionality and Upgrades
The product's reports are really comprehensive and easy for end users. We can get a report on every...
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Relationship
I like that the vendor's executives are very involved in the product and in touch with the...
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Functionality and Upgrades
The product is a little slow when it comes to internet responsiveness.
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