Transfer Center
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Director

Technology

Transfer Center doesn't go down frequently; if it did, that would be a huge problem. The product is...

Feb 2023
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Director

Relationship

If there are issues, we can call the support team, and immediately, things are addressed. We are...

Feb 2023
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Director

Functionality and Upgrades

We still don’t have color coordination in the program. We have several different states, and we want...

Feb 2023
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VP/Other Executive

Future Outlook

We did an upgrade to the system, and we lost some of the functionality. We are working with Central...

Oct 2022
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Director

Implementation and Training

For the implementation, Central Logic needed more people on-site. The implementation needed to be a...

Aug 2022
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Director

Functionality and Upgrades

The major strength of the product is the amount of detail and customization within it. Central Logic...

Aug 2022
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Director

Relationship

Central Logic keeps the majority of their promises. The timelines may just be slower than projected....

Aug 2022
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Director

Functionality and Upgrades

I would buy the product again, but that would depend on a few things. I would be interested to see...

Aug 2022
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Director

Future Outlook

A major area for improvement is integration. If the product were able to integrate well and easily...

Aug 2022
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Director

ROI / Cost

We have a lot of staffing shortages, and that requires us to have a very lean process. Because of...

May 2022
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Director

Relationship

We don't talk much to the vendor about the direction or vision of our implementation. We are rarely...

May 2022
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Director

Relationship

Central Logic hasn't delivered on their promises. They actually had to refund us money for something...

May 2022
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Director

ROI / Cost

The vendor doesn't nickel-and-dime as much for changes. The vendor is pretty good about that.

May 2022
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Director

Interfacing and Integration

The product lacks good reporting and analytics, and that makes the system not work well for us. The...

May 2022
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Manager

Relationship

The people at ABOUT Healthcare are a little pushy. I know that happens in business. We are...

May 2022
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Manager

Functionality and Upgrades

Right now, Transfer Center meets our needs. We don’t use Transfer Center for patient flow anymore....

May 2022
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Manager

Future Outlook

When Central Logic first rolled out the paging functionality to us, we could only page one person at...

May 2022
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Manager

Relationship

The vendor has changed their name to ABOUT Healthcare and is expanding some things. There wasn’t...

May 2022
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Manager

Functionality and Upgrades

The product's reports are really comprehensive and easy for end users. We can get a report on every...

Apr 2022
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Manager

Relationship

I like that the vendor's executives are very involved in the product and in touch with the...

Apr 2022
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Manager

Functionality and Upgrades

The product is a little slow when it comes to internet responsiveness.

Apr 2022
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