Abridge Commentary

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Regarding training for Abridge, we all mainly learn from each other. There are Abridge training...

It would be nice if Abridge could recognize the patient's name and quickly summarize medical...

Abridge could improve the direct accessibility. I had no idea that someone could ask a specific...

Abridge has been good with training.

We've been using Abridge for a couple of years, but we'll be migrating to another vendor's system....

Healthcare people obviously have documentation burdens, and ambient listening should be part of the...

We've rolled out Abridge to 100% of our providers. Not 100% of them are using it. Some are still...

Our primary care physicians are using Abridge for the vast majority of encounters. In the specialty...

We are looking at whether we will be able to leverage Epic's suite of offerings, and Abridge may...

Abridge is bringing things that they want to push. I usually get updates from Abridge saying there...

Abridge is not as vast a tool as some others. Abridge does ambient listening, and that's it.

Abridge is surprisingly cost effective when I compare it to manual scribes, which have turnover and...

Abridge is an exceptional product. The accuracy of the notes that it generates is exceptional, and...

Abridge is expensive, and cost is absolutely a factor in everything that we're looking at with our...

I’d like Abridge to take the ambient listening piece and translate it into other workflows like...

Everything we have asked for in terms of enhancements, including refined notes that are...

ROI is going to be pretty challenging to discuss openly because the tool needs to be in place for a...

We know clinicians ask questions and want to get answers. They may not know every guideline or every...

I love Abridge and would give them 10 out of 10. They are remarkable. They're not like a development...

Everything flows back into Epic. The Abridge system often will read from Epic now. Abridge has...

What we’re building with Abridge gives us the ability to standardize our documentation and diagnosis...

Abridge has been fair in what they charge. I don't have any issues. We’re set up for the long term....

Abridge has given us everything as far as training goes, and their support has been excellent....

We're really excited about Abridge and ambient AI as a whole because it is a unique technology that...

The Abridge system has been used heavily here, so it's available to every clinician. As Abridge...

Originally, we had a per-person per-month charge with Abridge, and Abridge was very collaborative...

Going live with Abridge’s fully integrated product was rocky, but they were with us every step of...

The core functionality in Abridge is quite good, though I would like a few things. The notes don't...

Abridge can identify orders that I have talked about and queue up the orders for me, but I have to...

I have a few issues with Abridge, but for the most part, it's made my professional life much better....

Abridge might not be part of our long-term plans, and that depends on Epic's ambient tool. XGM is...

Some of our inpatient folks don't use Abridge very often, but a lot of our ambulatory doctors use...

There's a lot I like about Abridge. When we first engaged with them, we liked their corporate...

On the ambulatory side, Abridge's system can tee up prescriptions and other orders, but it does that...

Abridge is trying really hard; it’s just very hard to break into Epic’s space. I think for Abridge,...

We have not deployed Abridge for nursing. We've had discussions about that. The nursing side mostly...

We use Abridge on the ambulatory side, and some people absolutely love it and wouldn’t part with it....

We could not pry Abridge from our doctors’ cold, dead hands. They complain about it, but when it...

The training from Abridge was not very long, but the system is not very involved, so we can use it...

Epic has some really good offerings, so we could always switch out Abridge. Our contract would be...

Abridge is a fantastic tool for generating notes. The vendor is a great company to work with, and...

If we had more at-the-elbow training, that kind of help in general always makes things a lot easier.

Abridge has good escalation pathways. I think sometimes the vendor escalates things back to us in...

Abridge needs further integration into Epic, but the vendor is aware of that and is working on it.

The support team from Abridge has been excellent. We work with them on a very regular basis. I've...

Abridge seems to be doing really well with improving and expanding their capabilities, in some cases...

Abridge has AI integrated. Basically, it integrates with another vendor's system, where we can do...

We did training up front with Abridge, and then we created our own training, and that's what we do now....

Abridge has been very responsive. We’ve had very few problems.

There is a lack of digital literacy in our audience, where clinicians do not understand what needs...

I would like suggested coding and things, but I don’t know that I’d look to Abridge or Epic to build...

We have such a complicated new footprint. We have ambient AI. Abridge is our vendor for that. The...

Abridge has been great to work with, and we don’t need to do much training for their solution. Also,...

It would be great if Abridge had the functionality to automatically set a smart data element when...

I love Abridge, but the large language model stuff is almost becoming a commodity. With Epic going...

We had Abridge do the first couple of trainings without any of our people being involved. The...

We chose Abridge based on price, the excitement around them, and the fact that they were endorsed by...

Whether we are receiving our money’s worth deserves a low score. That is not because the product is...

Abridge's support team is very responsive. They have a representative that we meet with regularly...

We have had a really good partnership with Abridge. All the customer service representatives that I...

We love the product and Abridge, but we are also monitoring the landscape, especially with things...

As far as functionality goes, Abridge is not quite there yet with the HCC documentation, but they...

We just went live on Abridge's system, and that has gone pretty well. Our providers who are using...

Everyone has been extremely satisfied with the system from an end-user perspective. Our providers...

Due to Abridge's system, we have seen a reduction in the amount of work that our clinicians have to...

We are evaluating solutions right now, and things are going well with Abridge, but with Epic's...

The vendor's timing for their road map hasn't been quite as fast as we would have liked.

The system's workflows and order queues for physicians are a little slow and cumbersome. The vendor...

One challenge we have had with Abridge has been with understanding their cost model and what their...

Abridge needs to bring their account executives together when they are talking to organizations...

Abridge is good about communicating about their road map and delivering on it.

Abridge's system is an excellent product that has had a significant positive impact for many of our...

Abridge is fantastic to work with. They are extremely flexible and strong collaborators. They bring...

Our primary driver for identifying Abridge users was utilization data for one of our other...

The outcomes we are seeing with Abridge's solution are significant. The nurses are able to leave...

With Abridge's system, we now have a more accurate level of service per visit. The system is able to...

We recently moved to an enterprise licensing agreement with Abridge. When we first kicked off our...

One thing that sets Abridge apart is the fact that their ambient speech system is their one-and-only...

Sometimes, the system's AI picks up conversations from other people in the room or a patient will...

If organizations can get providers to read their emails and click the training links, Abridge's...

Some providers say that Abridge's system has a high positive impact on documentation time, and we...

I have heard complaints from users that Abridge needs to be more targeted toward their specialty. We...

For us, the most important outcome we have seen from Abridge's solution is decreased physician...

I think that Abridge might be a little bit of a victim of their own success because we have had a...

We are having conversations because our contract with Abridge is ending soon, and it is pretty...

Some people are selective in when they use Abridge. Some only use it on the simplest cases because...

From the beginning, we wanted to have a broad spectrum of people using Abridge. We didn't just want...

For the majority of people, Abridge greatly improves their documentation time to some extent. There...

I always want Abridge’s development to go faster, but the vendor has a monthly cadence, and they are...

Abridge has been very proactive with their support. They now have a human chat in the application....

There is a very small fraction of people who use Abridge and go back to how they were doing things...

I’m very interested in what Epic’s ambient solution can do, the aspects it can cover, and the price...

I think the system does a good enough job with documentation accuracy, but it will put things in...

Abridge keeps most of their promises. The things that are different are timelines. There are more...

Abridge could improve their proactive service. We don't hear much about the system from our users.

Abridge's executive involvement is okay.

Abridge's system is really easy to use. It has been a big deal for our providers.

Abridge's system is very accurate, and the vendor has added a few features. One of those is its...

One of the reasons that we chose the system was that it was already integrated with the EHR we are...

We receive good correspondence, support, maintenance, and email notifications from Abridge. When we...

When we look at the ROI of Abridge's system, we are looking at factors that are not financial. Some...

Our training for the system is mostly done by us.

My hospital uses Abridge's system as a CMI and to help physicians with their documentation times....

I need some custom reports in the system. I have basic reports, and those don't have any issues....

In terms of objective metrics with Abridge, we do not have data that clearly demonstrates a decrease...

Abridge’s training is very good, but most end-user training and support are handled internally....

Abridge is the best vendor we have worked with in terms of support. We have a dedicated client...

A few years ago, we didn't even know what we needed. Now that a solution exists and our needs are...

Abridge’s development cycles are very good, and when they roll out new functionality, it generally...

We previously had a virtual scribe program with a very limited number of licenses, and the cost for...

Our usage of Abridge is much lower in our emergency department and inpatient spaces, just because of...

Abridge is a very simple product to use out of the box, and that is partly the way the vendor has...

There are physicians who have a very particular style of note they write, and they are the ones who...

The support from Abridge is getting better. As a startup, they weren’t great initially at telling us...

Using Abridge hasn’t been a huge time-saver; it is definitely more of a perception of time-saving....

We chose the vendor because we were intrigued by their vision in terms of what would come...

Our state is a two-party consent state, so we are trying to avoid legal actions with people who...

Abridge has definitely improved their proactive service over the last few months. We used to have to...

Abridge talks to Epic, but a deeper integration with Epic would help us. I know we have order...

We just switched a solution over to being hosted by Epic instead of being hosted on premises, and...

Our primary care users are extremely satisfied with Abridge's documentation accuracy, but for...

Using Abridge's solution is very easy. Even though people are not ready to take five minutes to...

Abridge's ease of use will get easier when we have more integration. Not having to copy and paste...

We did a pilot with two different solutions, and Abridge was really the clear winner for us, because...

Using Abridge saves users time during documentation. There are some little things that users have to...

With Abridge's accuracy, most people complain about the voice or about pertinent positives and...

There are use cases for the system beyond just extracting data from conversations, like extracting...

Abridge has been a great partner. They are very responsive. I have been very impressed with...

Abridge's system is integrated with Epic's system. That is the thing we care the most about. Also,...

I would like to see integrations between the system and some new technologies.

Abridge usually finds out about things at the same time we do, and then they will contact us. They...

Our clinician uptake is going well with Abridge's system. Our people are adopting it, and there are...

With Abridge, we have seen increased physician satisfaction, increased productivity, and more...

For physicians or providers who have an aptitude for using an ambient scribe, Abridge is genuinely...

What providers are particularly excited about with Abridge is that they will be able to start doing...

Abridge’s documentation accuracy depends on the specialty. In some specialties, it does not work as...

People actually take time off work to dial in to Abridge, and they are picking up and going right...

Abridge is the first vendor we have ever seen that actually gave us back money on our SLA because...

One thing about Abridge that is really unbelievable is that we were about to turn the system on when...

My prediction is that Abridge will prevent multiple physicians from leaving. That will save us...

I had an incredibly low-effort deployment. With the system, I have about a third of an FTE helping...

A number of specialties are using Abridge. Interestingly, our adoption rates are really high. It is...

I can see Abridge’s metrics in our EHR. We are using an AI pulse dashboard. I also get a push report...

With Abridge's system, we saw a reduction in burnout and improvements in professional fulfillment...

Abridge's system hasn't had major instances of downtime. When the vendor said that something would...

Abridge's system is a bit of a pain for Android users, but part of that is on Epic's side.

When we want to move forward with additional components, we know that those features are on the way....

Abridge's support has been fantastic. The new feature the vendor is adding will allow users to...

The system didn't capture the level of data or complexity that our specialized clinicians usually...

Generally, things went very well with the system. However, sometimes, the data we asked for didn't...

Some of the tools in the system, like its order entry and level of service, aren't fully functional....

Our complete chart closure time wasn't significantly affected by the system. I think a lot of our...

The system has had a moderately positive impact on our documentation times. We did a lot of...

We had a delay recently, and Abridge communicated with us about it. They said they were working on...

Abridge still occasionally gets things wrong. The language and accuracy can vary a little bit...

The solution's impact on documentation time has had a high positive impact overall. Abridge has...

Abridge is moving quickly when it comes to upgrades. We are just getting started with nursing...

Abridge is doing a big upgrade soon, and we provided some feedback about the upgrade, and the vendor...

We were live with a different ambient speech product, but after hearing from other organizations...

We would always like to spend less, but Abridge is worth the investment. I'm usually a hard grader...

Abridge provides training sessions for new users that we then record. The vendor also oversees...

We would be able to discontinue other sorts of transcription and documentation services if Abridge...

Early on, we were deliberate about choosing clinicians to use Abridge who were struggling with their...

The implementation of the solution was very smooth. The Abridge team was responsive. I think because...

Abridge has been a game changer. Once physicians use it, they love it. The difficulty is change management....

Abridge works well for our primary-care physicians and not so well for our specialists....

The system is helping physicians free up their time. They are spending less time in notes and less...

We haven't seen any inherent risk of coding. There is some noise on whether the system could...

Abridge does an amazing job in the nurse-focused space. In terms of reducing documentation time, I...

I would rate Abridge's support as being a little lower than other vendors' support because Abridge...

We have seen incredible value in what the system has done for us.

Abridge works well, and I would choose it again because of the partnership we have with the vendor....

Abridge was able to let us try their product without charging us for it, and they worked with us on...

I would tell someone considering Abridge's system to be involved with the team and to work closely...

Abridge is heading in the right direction, especially when it comes to the revenue cycle. They are...

We have called Abridge a couple of times when we have seen slowness in the system, but Abridge has...

We have seen revenue improvements from using the system, and we are actually getting to a higher...

There is a bottleneck in the number of clinicians that can be added to Abridge, and there is also...

With training for Abridge, the limitation is the sheer number of people that we are trying to...

Abridge is very transparent and available, and I feel like my needs are being met at the highest...

Using Abridge, we have seen increased same-day closure, overall reduction of documentation time, and...

Abridge's system helps with integrations in the sense that if providers weren't documenting too much...

I’m looking forward to having visit diagnoses in Abridge and getting codes sent into the chart so...

Abridge knocks it out of the park with their core ambient-scribe features. The ambient-assistant...

We provided Abridge some feedback, and they took that really well. They initially sometimes put an...

We have had a few recent hiccups with Abridge upgrades. Some of the enhancements require us to do...

When Abridge's system was first discussed, we thought it was going to really change how we did...

It helps when Abridge includes us, not only to get feedback but also to bring our awareness into how...

The training for Abridge's system has been more on our side with our team. But Abridge does a pretty...

There is definitely room to improve in Abridge’s accuracy. I don't think the issue is unique to one...

The uptake of Abridge in the inpatient and ED space is moderate because there needs to be more...

Abridge hasn’t avoided charging for every little thing, but that has actually been a very positive...

Abridge has had some growing pains because they are a start-up. Abridge is growing really quickly....

We need HCC coding in the Abridge system and more development on the level of service. The payment...

The people at Abridge are very open and friendly. I have a lot of open communication with a lot of...

We have gotten a number of testimonials from people claiming how much time they get back using...

The implementation with Abridge was very good. They connected with our people and the developers of...

Having an ambient speech solution like Abridge is table stakes now. When we are recruiting, new...

With any software development, timelines slip, and that is not Abridge’s fault. That is just the...

Abridge has led to a moderate impact on documentation time when we look at signal data. It has had a...

Abridge’s support was just recently integrated. There is an embedded chatbot in the tool. That will...

Abridge has a really good vision for how their solution should work and what it should do. The...

Our physicians really like Abridge's tool, but so much is changing in the space that I don't know if...

Abridge is so well funded, and their road map is so aggressive. They are rolling out new features...

I have yet to meet an Abridge employee who has not been top-notch. They are fantastic.

Abridge provides updates, but we don't necessarily do training. The vendor offered training in the...

There is always room for improvement when it comes to driving tangible outcomes. It is always very...

Abridge is pretty good about integration. I think it is a matter of their prioritization and what...

Abridge will tell us whether something is on their road map or in development. The vendor doesn't...

I can't give Abridge's system a perfect rating for its quality because we have incidents with the...

I have high goals. There are some referral criteria things that we would like. I would like to be...

The quality of Abridge's support is really good. I have never had to pick up the phone, and the...

I would highly recommend the product. We settled on Abridge's system for several reasons. At the end...

In terms of outcomes, I think that the system is decreasing burnout. The system has decreased our...

The way that Abridge notifies providers about upgrades could be optimized. For example, I once got a...

Every time I go in and read notes produced by Abridge's solution, I have to make fewer and fewer...

Sometimes Abridge's solution gets confused about what is nonessential and what is part of the...

Abridge’s customer service team has been excellent. They tell us what is coming. The last time I...

Abridge's solution has an option for the data to go immediately into the note, but I’m a little wary...

Hands down, we get our money’s worth with Abridge's solution. For the most part, I have had very few...

Abridge understands clinical workflows, and they put a lot of effort into the onboarding and...

We did a head-to-head comparison of many vendors before we selected Abridge's system. We looked at...

I am looking at how Abridge evolves their inpatient offering. The inpatient offering technology is...

There have been some blips in terms of new things going live in the system. The system is tricky...

Part of the magic of Abridge's system is that the numbers don't really reflect the impact. There is...

As a pediatrician, I do lots of wellness checks that are very templated. Abridge is very helpful...

The documentation accuracy of Abridge depends. The more complex a conversation is, the more likely...

Abridge's soltuion has taken off since we started using it. It is substantially better. The vendor...

I try to close all of my charts the same day. Before Abridge, I would reach the end of the day with...

A lot of solutions like medical assistant scribes or speech recognition tools are fairly expensive....

Abridge really is keeping their promises about what they have control over. We have people who are...

Abridge is pretty easy for fairly tech savvy people to use once they have figured out how it all...

Currently, we have to go to Abridge’s website to get them to unstick notes, but they are working on...

So far, we have not been charged for any additional features that have come out yet. We have a total...

Ease of use is our biggest challenge right now because Abridge's product keeps evolving so quickly....

A while ago, there was a brief delay in Abridge's solution. It wasn't even a true outage, and I...

The gaps we are struggling with are around quantifying certain outcomes, and that has nothing to do...

The experience has improved since we first purchased licenses for Abridge's solution. There is still...

The outcomes we have seen from using Abridge include decreased physician burnout and a marginal...

The training from Abridge was minimal, but we partnered with them on what we wanted and what they...

We chose Abridge because of their willingness to partner and their pricing. We got a few groups to...

We meet with Abridge regularly, so we are very informed about their road map. We are excited for...

Abridge’s strength is that they deliver on their promises. They are very engaged at all levels. They...

Epic has announced their ambient listening tool, so the biggest thing for Abridge is how they can...

Abridge provides ongoing training when we request it. Abridge's upgrades have more to do with their...

Abridge is a great company. They really deliver the things we ask them for, and when they say they...

Our physicians unanimously chose Abridge. That came down to ease of use, accuracy, and integration....

Our Abridge account team works very closely with us, both on our current functionality and on...

When we were looking into Abridge, based on the feedback I got from users, as well as some...

I never think about interoperability and Abridge. However, when it comes to getting the note to the...

A challenge we have for a lot of our Abridge users is that there are only a few groups that have a...

Abridge’s impact on documentation time has been highly positive. Our data has been really strong...

Our utilization rate for Abridge is pretty high. I have been pretty pleased. We started originally...

There is a lot of space for growth in Abridge. They need to have an Android equivalent for the...

Abridge’s operational dashboards don't have all the information, so we had to build out a lot of our...

We have seen the same or slightly improved documentation accuracy with this solution. That being...

I don't think Abridge has stuff figured out very well when it comes to training. They are only a bit...

Abridge has a huge vision. They are already talking about prior authorizations and other things....

It really is satisfying to work with Abridge, but there is so much opportunity, and we haven't...

Abridge has had a highly positive impact on our documentation time for clinicians. Even people who...

We are extremely satisfied with the ease of use for Abridge. There is nothing in healthcare compared...

Abridge's system has had a really great impact on our documentation time. We have had decreased...

Abridge is great to work with. We meet with them constantly, and with every new update, they have...

Things have been going great with Abridge. We had a rapid adoption. It has been faster than anything...

We are using Abridge's system as a method to decrease the footprint of our speech-to-text solution...

Abridge is a very reliable partner, and they spend a lot of resources making sure that their clients...

By using Abridge's system, we saw an improvement in our people's satisfaction and a drop in burnout....

Things have gotten tough with Abridge. It feels like the vendor is constantly changing. And...

Some wish-list items include order entry and some documentation pieces. They are coming, but they...

When we got Abridge's solution, they didn't really have a training team. They just told us to figure...

When we started our pilot of Abridge's system, it was an overnight success. People were knocking at...

All of the outpatient clinics use Abridge, so at least one provider in each of the specialties is...

When I review notes from before and see notes that were done with the Abridge product, they seem so...

With Abridge, information is automatically pulled into our EHR. Abridge has two tools. They say one...

We developed a standardized template. If people are going to use Abridge, they have to use the...

I don’t know whether Abridge is part of our long-term plans. Ambient speech is an area that is...

We are really happy with the vendor and the product. I'm really happy with the vendor's support. The...

Abridge has been really great at pivoting as we have learned more about what training is really...

Our providers say they are saving about an hour of time per week using Abridge. The decrease in...

We are super happy with Abridge. Another vendor is going to have to produce something comparable for...

When we did our pilot of Abridge's system, we learned that some people gravitated to the system...

We went all in with Abridge. Their system isn't cheap. We got it predominantly to deal with...

Abridge has very good support, and their executives are pretty much always in our face.

Abridge is still working through maturing their analytics and reporting stacks. I have seen some...

The system is easy to use. Since it is new technology, it was built from the ground up. There isn't...

We are still using Abridge primarily in ambulatory areas. We did a pilot in our emergency...

Abridge rates very high with regard to the outcomes we get from them. They have absolutely delivered...

We did a bake-off, and almost unanimously, people liked Abridge more than the other product we...

We had a very successful metric-based pilot and are now proceeding with a thoughtful rollout. The...

We have a system-wide rollout with Abridge, so anyone who wants to use the system can use it. By...

One of the things that we are looking at with Abridge is support for nursing. That is more with our...

Abridge's support is personalized. I have a one-on-one liaison that I email. They are very...

Abridge is pretty easy to use. The vendor is coming out with stuff for medications and orders, but...

The upgrades to Abridge come rapid-fire. There is constantly new functionality, and that reflects...

Abridge’s documentation has always been very accurate. We sometimes get stuff back that we don’t...

With Abridge, I get a summary sent to me about the upgrades that are coming up. That summary is...

The Abridge system was slow to do notes, and it took Abridge minutes to fix the problem. They are...

Abridge has continued to be a good company to work with. We really like working with them. The level...

Abridge is expected to incorporate a more structured charting process by the end of this year. In...

Epic is now partnering with Microsoft to do their ambient AI. But we are being told that we can...

Abridge will generate the assessment and plan; however, I still need to add the diagnosis codes...

Preliminary data suggest that the use of Abridge may lead to an increase in relative value unit...

I haven't had any issues with Abridge’s support people. They have been pretty responsive every time...

If a provider has their own formatting or way of doing things, or if they want to make sure that the...

Abridge is pretty good about trying to anticipate what our needs are and pushing out updates that...

Abridge's main problem is that the formatting in our EHR is not good. When we copy and paste...

We have hundreds of providers who are using Abridge across our system, and we are getting ready to...

Abridge's system is novel. We have to be careful about long-term commitments because the system will...

With Abridge, we don't know what is coming. However, in terms of what is available today, we have...

As we have used the system, we have seen improved quality of documentation. We have also been able...

I am very particular with my notes. They need to be written in a certain way, in my language, and in...