AccessOne Patient Financing Comments

 

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Current Time Inside Cache Tag Helper: 1/18/2021 6:48:12 PM and Model.EvProductId = 215276

Commentary Summary

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User Commentary

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Director

Project Results

We are still on our honeymoon period with the vendor. AccessOne has been very engaged. They have...

Dec 2020
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Director

Other Observations

The vendor's reimbursement works in several ways. The patient can get an extended payment plan for...

Dec 2020
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Director

Relationship

When we were looking for a vendor, we tried to find one who would give us recourse. We couldn't find...

Dec 2020
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Manager

Project Results

AccessOne is very willing to work with us and accommodate our needs. We have calls with the vendor...

Dec 2020
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Manager

Tools and Methodology

AccessOne listens to their customers. They take customer feedback and use that to make the company...

Dec 2020
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Manager

Tools and Methodology

AccessOne has bent over backward to ensure that they are protecting our hospital's interest and...

Dec 2020
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Director

Tools and Methodology

AccessOne doesn't exceed our expectations, but they do meet our expectations. For what we contracted...

Oct 2020
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Director

ROI and Cost

The vendor is great with patients, but I don't like the vendor's fee schedule. I think that the...

Oct 2020
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Director

Other Observations

AccessOne isn't a perfect fit for us, so I would probably go out for an RFP instead of renewing. I...

Jul 2020
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Director

Relationship

AccessOne is good, but they are more annoying than anything because they are always trying to sell...

Jul 2020
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Director

Tools and Methodology

Our enterprise platform doesn't do billing consolidation, so if a parent has four children, a unique...

Jul 2020
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Manager

Project Results

Overall, our experience with AccessOne has been positive. I don’t know how to define exceeding...

Jun 2020
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VP/Other Executive

Relationship

I really appreciated the true level of partnership that we had. I would tell AccessOne to focus on a...

Jan 2020
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VP/Other Executive

Other Observations

In all fairness to AccessOne, the outcomes may or may not be in their control. The outcomes are very...

Jan 2020
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VP/Other Executive

Tools and Methodology

When we did our project with AccessOne, there were a lot of delays on our side in terms of getting...

Jan 2020
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VP/Other Executive

ROI and Cost

AccessOne does not nickel-and-dime. In fact, they probably do the opposite. They are very inclusive...

Jan 2020
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VP/Other Executive

Relationship

AccessOne did not consistently exceed my expectations, but they did meet them.

Jan 2020
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VP/Other Executive

Relationship

We have a true partnership with AccessOne. We are aligned in continuous improvement. The vendor is...

Jan 2020
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Director

Relationship

One pro of AccessOne is that they are flexible. They listen to what we are trying to do and attempt...

Jan 2020
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Director

ROI and Cost

AccessOne doesn't nickel-and-dime. The pricing is very straightforward. AccessOne doesn't...

Jan 2020
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Director

People and Knowledge

AccessOne's managers, directors, and contract people all do very good jobs. They follow through and...

Jan 2020
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Director

Tools and Methodology

We have had very few patient complaints, and the statements go out in a timely manner. The patients...

Jan 2020
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Director

Relationship

We have a pretty strong partnership with AccessOne. They stepped into our brand and tried to mimic...

Jan 2020
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Director

Relationship

We had hoped for a bit more in terms of receiving our money's worth. AccessOne estimated that we...

Jan 2020
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Director

Tools and Methodology

During the implementation, we really needed guidance, but we didn't get a lot of guidance. AccessOne...

Jan 2020
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