Commentary Summary
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User Commentary
Loyalty
So far, Advantasure has been doing really well. We are concerned with the acquisition in terms of...
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Loyalty, Value
We will stay with Advantasure because we don't have time to move to another vendor's platform....
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Relationship
With Advantasure, I just don't see some of their people that much.
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Product
It would be great if the Advantasure Medicare product was one product. The Medicare billing piece is...
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Relationship
Advantasure could do better with their speed and their ability to turn around change requests. Their...
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Relationship
My client success person is really good; they are looking out for our best interests. That person is...
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Relationship, Product
Advantasure does very well with Medicare enrollment, and they have all the connections to CMS, and...
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Relationship, Product
Advantasure supports us with two applications, and we have some issues with the two environments not...
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Relationship, Product
One thing in particular stands out about Advantasure from a technical perspective. We have been...
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Relationship
Sometimes when we submit tickets to Advantasure, they tell us that the turnaround time will be 48...
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Operations
Advantasure doesn't train us on anything. They provide online demos that don’t necessarily replace...
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Operations, Product
Advantasure's tool is easy to use and teach, but there is still a lot of manual effort involved.
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Relationship
There is no urgency in how Advantasure handles our tickets and requests. We recently had an issue...
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