Core Administration Solutions
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Joe VanDeGraaff
Vice President
KLAS Vice President - Joe VanDeGraaff
 
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User Commentary

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CIO

Loyalty

So far, Advantasure has been doing really well. We are concerned with the acquisition in terms of...

Apr 2023
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CIO

Loyalty, Value

We will stay with Advantasure because we don't have time to move to another vendor's platform....

Apr 2023
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CIO

Relationship

With Advantasure, I just don't see some of their people that much.

Apr 2023
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VP/Other Executive

Product

It would be great if the Advantasure Medicare product was one product. The Medicare billing piece is...

Jan 2023
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VP/Other Executive

Relationship

Advantasure could do better with their speed and their ability to turn around change requests. Their...

Jan 2023
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VP/Other Executive

Relationship

My client success person is really good; they are looking out for our best interests. That person is...

Jan 2023
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VP/Other Executive

Relationship, Product

Advantasure does very well with Medicare enrollment, and they have all the connections to CMS, and...

Jan 2023
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Analyst/Coordinator

Relationship, Product

Advantasure supports us with two applications, and we have some issues with the two environments not...

Dec 2022
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Analyst/Coordinator

Relationship, Product

One thing in particular stands out about Advantasure from a technical perspective. We have been...

Dec 2022
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Analyst/Coordinator

Relationship

Sometimes when we submit tickets to Advantasure, they tell us that the turnaround time will be 48...

Dec 2022
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Analyst/Coordinator

Operations

Advantasure doesn't train us on anything. They provide online demos that don’t necessarily replace...

Dec 2022
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Analyst/Coordinator

Operations, Product

Advantasure's tool is easy to use and teach, but there is still a lot of manual effort involved.

Dec 2022
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Analyst/Coordinator

Relationship

There is no urgency in how Advantasure handles our tickets and requests. We recently had an issue...

Dec 2022
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